Passionate about delivering the best results in all walks of life. I worked in a customer facing role at B&Q which built my social skills, and more recently I have worked in my family business for three years which has gave me invaluable experience, as I have been exposed to all elements of running a business. I really enjoy talking to new people and pushing myself to the limits.
Overview
4
4
years of professional experience
Work history
Showroom Consultant
Dream Doors Ayrshire
Prestwick, South Ayrshire
01.2023 - Current
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed, such as working very long shifts when VAT returns were due.
Prepared quarterly VAT return using Sage, ensuring full compliance to internal and external rules and regulations.
Entered and assigned new leads using CRM tools.
Completed quarterly forecasting and monthly financial reviews in my family business with over £1,000,000 turnover.
Managed payroll operations for team of employees, both CIS and PAYE.
Tracked inventory value as a key KPI, identifying opportunities to minimise excess stock and free up working capital
Customer assistant
B&Q
Kilmarnock, East Ayrshire
05.2021 - 01.2023
Handled cash and card payments with accuracy.
Advised customers on availability, pricing and location of products.
Provided fast checkout service with high levels of customer care and transaction speed.
Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
Offered prompt solutions to maintain customer satisfaction.