Adam Collins

Authoritative Ex Royal Navy Leading Hand, leading by example through calm, effective, professional combat operations. Managing highly skilled members through dedicated training and mentoring, ensuring outstanding morale and welfare. Dedicated, hardworking dispatching leader with good team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling deliveries, optimising routes and prioritising jobs. Capable of opening, delegating and closing tickets with speed and accuracy.

Provided continual training to new staff members through guidance with operational and equipment procedures, maximising team efficiency. Facilitated the continued progression of team member through dedicated approach to training. Monitored multiple databases to keep track of all departmental records and information. DV cleared. Carried out essential IT and satellite equipment maintenance to improve day-to-day military operations. Delivered high-caliber staff induction and training. Managed team, overseeing the hiring, training, and professional growth of employees. Developed expertise and knowledge in satellite communications to ensure consistent delivery of highly classified signals that effect command decisions. Supported command in improving operations. Worked closely with external companies to implement changes in equipment and reports and specifications to external companies to assist in upgrading and maintenance of satellite communications equipment. Identified issues within comms equipment and the IT suite onboard a nuclear submarine and resolving problems by designing and implementing effective solutions. Conducted time restricted maintenance and accurately and efficiently, completing within agreed timeframes. Determined issues causing performance problems and implemented troubleshooting methods to prevent system failure. Monitored system upgrades, which included patches, service packs, hot fixes and new configurations. Maintained excellent standards of service through impeccable attention to detail. Managed the installation of computers and related devices including servers and remote working devices to maintain successful user operations. Management and security tasks involving weapons, personal information and assigning daily tasks. Implemented and regularly tested IT security systems to safeguard confidential data. Maintained consistent and strict adherence to legal and security cleared requirements through detailed management. Managed third-party suppliers to effectively negotiate and manage projects for optimum outcomes. Determined and implemented effective policies for IT equipment purchase and usage, maximising systems efficiency.