Adam Byrne
Redditch,Worcestershire
Summary
I am a Husband and Father of two. My hobbies include hiking, running and drumming.
I have a background in customer service and logistics. I excel at ensuring timely deliveries. I am known for my memory- can go somewhere once and remember the route easily. My other strengths include effective communication, problem-solving, and maintaining high level of organisation. I bring reliable and considerate approach to all tasks, ensuring customer satisfaction and smooth operations.
Overview
18
18
years of professional experience
Work History
Van driver/ Warehouse operative
Bowak
Redditch, Worcestershire
09.2020 - Current
- Delivered goods to various locations with punctuality, upholding company reputation for reliability.
- Planned efficient routes according to traffic reports and delivery locations.
- Managed loading and unloading of van, adhering to safety protocols to prevent damage to goods.
- Meticulously monitored delivery loads, carrying out checks for accuracy and safety.
- Utilised problem-solving skills to overcome unexpected challenges during deliveries, ensuring customer satisfaction.
- Managed documentation for each delivery, including timesheets, delivery notes, and fuel receipts.
- Picked and packed customer orders with accuracy, meeting daily productivity targets.
- Packaged goods for dispatch, ensuring items were securely wrapped and labelled correctly to meet delivery schedules.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Maintained a clean and safe working environment by adhering to housekeeping standards and safety protocols.
- Work well with team members in order to increase efficiency and flow.
- Comply with workplace health and safety measures to minimise operational risk.
- Transferred materials weighing up to 25kg using safe manual lifting techniques.
- Maintained excellent physical fitness levels to safely lift and manoeuvre heavy orders and deliveries.
- Operate Bendi forklift to move heavy materials, following health and safety standards.
- Restocked shelves with attention to detail, using time management and organisation skills.
- Followed strict guidelines for handling hazardous materials, prioritising safety.
- Assisted in the training of new warehouse operatives, sharing knowledge and best practices.
- Take charge of the warehouse in absence of warehouse manager
Warehouse Operative
iForce
Redditch, Worcestershire
07.2020 - 09.2020
- Executed daily warehouse tasks while upholding safety standards and attention to detail.
- Restocked shelves with returned customer orders to ensure product availability.
- Adapted to multiple shift patterns, including nights, early mornings, and weekends, to meet operational needs.
- Worked as an agency employee following termination due to COVID-19.
Barista
Bumbles coffee shop
Redditch, Worcestershire
09.2019 - 02.2020
- Prepared and served hot and cold beverages.
- Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
- Greeted and connected with every customer, recommending drinks and pastries.
- Maintained calm demeanour during high-volume periods and special events.
- I was let go at the start of COVID; due to the business losing money as we went into restrictions. I then stayed at home and cared for my 1 year old son for 3 months while my Wife worked in ITU as a nurse during lockdown
Duty Manager
The Co-Operative Food
Studley, Warwickshire
12.2008 - 09.2019
- Oversaw daily operations, including opening and closing procedures, to ensure smooth running of the premises.
- Led by example, demonstrating exceptional customer service and encouraging staff to deliver the same high standards.
- Addressed customer complaints with empathy and efficiency, resolving issues to maintain high satisfaction levels.
- Used proactive problem-solving skills to resolve issues quickly and effectively, minimising operational disruption.
- Oversaw cash handling procedures, including banking and safe management, to ensure financial security.
- Implemented health and safety protocols, conducting regular checks to safeguard both staff and customers.
- Delegated workloads by assigning staff roles based on customer demand.
- Checked equipment for faults, flaws or defects and scheduled maintenance operations to fix issues and keep department operational.
Education
Higher National Diploma - Media
Stratford college
Stratford-upon-Avon, WAR01-2010
A-Levels -
Stratford College
Stratford-upon-Avon, WAR01-2008
GCSEs -
Studley High School
Studley, WAR01-2006
Skills
- Forklift licence
- Route planning
- Excellent memory
- Driving licence
- Active listening
- Manual handling
- Physical Fitness
- Strong navigation
- Vehicle inspection
- Customer relations
- Safety compliance
- Problem solving
- Payment handling
- Equipment operation
- Teamwork
- Time management
- Risk assessment
- Inventory skills
- Attentiveness
- Positive attitude
- Customer service skills
- Communication
- Multitasking
- Decision making
Timeline
Van driver/ Warehouse operative
Bowak
09.2020 - Current
Warehouse Operative
iForce
07.2020 - 09.2020
Barista
Bumbles coffee shop
09.2019 - 02.2020
Duty Manager
The Co-Operative Food
12.2008 - 09.2019
Higher National Diploma - Media
Stratford college
A-Levels -
Stratford College
GCSEs -
Studley High School