Adam Brogan
Telford,Shropshire
Summary
Accomplished professional with expertise in branch operations, staff management, and business development. Demonstrates strong technical proficiency and ethical leadership, ensuring effective budget control and financial reporting. Skilled in customer relations and business networking, leveraging customer relationship management systems to enhance client satisfaction. Experienced in branch audits with a focus on compliance and operational excellence. Dedicated to driving organizational growth through strategic planning and efficient resource management.
Overview
9
9
years of professional experience
Work history
Multi Site Branch Manager
Eurocarparts
Telford / Shrewsbury , West Midlands
2023.06 - Current
- Improved branch productivity by implementing efficient work schedules.
- Reviewed and analysed sales data to identify growth opportunities.
- Maintained inventory levels to meet customer demand without excess stockholding.
- Resolved customer complaints swiftly, maintaining company's reputation.
- Built partnerships with local businesses fostering community relations.
- Coordinated with other branches for seamless service delivery.
- Developed and implemented strategies for increased customer satisfaction.
- Provided excellent customer service, securing client loyalty.
Branch Manager
LKQ Eurocarparts
Telford , West Midlands
2020.01 - 2023.06
- Improved branch productivity by implementing efficient work schedules.
- Ensured compliance with company policies, maintaining ethical standards.
- Resolved customer complaints swiftly, maintaining company's reputation.
- Fostered a positive work environment, improving overall team morale.
- Reviewed and analysed sales data to identify growth opportunities.
- Created and led successful business culture focused on performance.
Technical sales specialist - Clutch / Transmission
LKQ Eurocarparts
Remote / South UK
2016.04 - 2020.01
- Delivered high-quality presentations to potential clients, securing key contracts.
- Maintained up-to-date knowledge of technological advancements in the field, providing competitive advantage.
- Responded quickly to changing customer demands, demonstrating adaptability in dynamic environments.
- Participated actively in product launches and promotional events, boosting brand visibility in the market.
- Drove sales and increased revenue through solid negotiation and closing skills.
- Maximised sales opportunities by advising customers of future promotions and product launches.
Education
NVQ Level 2 - Management / Leadership skills
Lifetime Training
Online 2020.01 -
NVQ Level 2 - DSG / SMG / DCT TRANSMISSION
IMI
Tamworth 2018.05 - 2019.02
Skills
- Technical proficiency
- Ethical leadership
- Business networking
- Customer relations
- Business development
- Staff management
- Budget control
- Branch operations
- Customer relationship management systems
- Branch audit experience
- Financial reporting
Timeline
Multi Site Branch Manager
Eurocarparts
2023.06 - Current
Branch Manager
LKQ Eurocarparts
2020.01 - 2023.06
NVQ Level 2 - Management / Leadership skills
Lifetime Training
2020.01 -
NVQ Level 2 - DSG / SMG / DCT TRANSMISSION
IMI
2018.05 - 2019.02
Technical sales specialist - Clutch / Transmission
LKQ Eurocarparts
2016.04 - 2020.01