Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

ADAM AHMAD

Summary

I am a dedicated and results-driven professional with a strong commitment to delivering exceptional customer service and maintaining high standards in every task I undertake. With hands-on experience in front desk operations, I bring a personable and approachable attitude, paired with strong organizational skills and attention to detail. I’m proficient in Microsoft Office and pride myself on accurate, efficient note-taking that supports effective communication and task follow-through. I value teamwork, clear communication, and patience, especially in dynamic and fast-paced environments. My goal is to continue growing within a supportive, professional setting where I can contribute meaningfully while pursuing ongoing personal and career development.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work history

Front office receptionist

The Ned
London
04.2025 - 07.2025
  • Greeted guests promptly upon arrival, fostering a friendly atmosphere.
  • Provided administrative support to various departments, contributing to smooth operations.
  • Conducted inventory checks of office supplies regularly, preventing shortage situations.
  • Submitted credit reports on time to ensure management was aware of hotel business.

Night Receptionist

BroadWick Soho
12.2024 - 03.2025
  • Ensure a smooth and professional night reception service, handling check-ins, check-outs, and guest inquiries with discretion.
  • Provide personalized assistance to VIP guests, enhancing guest satisfaction and loyalty.
  • Collaborate with security and housekeeping teams to uphold hotel standards.

Night Guest Experience Agent

TheBoTree
08.2023 - 11.2024
  • Managed front desk operations during night shifts, ensuring accuracy in reservations and financial transactions.
  • Addressed guest concerns promptly, maintaining high levels of satisfaction.
  • Strengthened interdepartmental communication to optimize efficiency.

Receptionist & Host

Amano London
02.2022 - 08.2023
  • Oversaw guest reservations and table bookings, ensuring a seamless hospitality experience.
  • Managed front-of-house duties for the rooftop bar and restaurant, delivering a high-end customer experience.

Guest Service Agent

Splendid Hospitality
03.2020 - 02.2022
  • Developed quick decision-making skills to handle high-pressure situations.
  • Provided exceptional guest services, addressing inquiries and concerns effectively.

Education

BeTEC Level3 - IT

Harrow On the Hill College
09.2016 - 08.2017

Skills

  • Strong Verbal Communication
  • Time Management
  • Problem solving
  • Attention to details
  • Team work
  • Efficient note taking
  • Patient tolerance
  • Customer service delivery
  • Goal-Oriented focus
  • Microsoft Office
  • Spontaneous creativity
  • Departure procedures
  • Discretion and confidentiality
  • Calm under pressure

Custom

743df29b-810b-454d-b3e6-c16b16b410e1

Timeline

Front office receptionist

The Ned
04.2025 - 07.2025

Night Receptionist

BroadWick Soho
12.2024 - 03.2025

Night Guest Experience Agent

TheBoTree
08.2023 - 11.2024

Receptionist & Host

Amano London
02.2022 - 08.2023

Guest Service Agent

Splendid Hospitality
03.2020 - 02.2022

BeTEC Level3 - IT

Harrow On the Hill College
09.2016 - 08.2017
ADAM AHMAD