Achal Khorshed
romford,City of London
Summary
Dedicated professional with a strong focus on customer service and visual merchandising, known for being organised, efficient, and reliable. Demonstrates excellent communication proficiency and good judgement, maintaining composure under pressure while ensuring front desk security protocols are followed. Committed to maintaining a welcoming reception area and excelling in stock control, with a career goal of advancing in roles that leverage skills in customer interaction and operational efficiency.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work history
Beauty merchandiser
Expd8
London, london
2025.07 - Current
- Boosted product visibility by creating appealing displays.
- Managed visual merchandising efforts, enhanced overall store appeal.
- Delivered exceptional customer service to enhance shopping experience.
- Performed stock management duties for optimal inventory control.
- Assured retail store standards by maintaining an organised layout.
- Went on regular store visits to assess product representation.
- Coordinated seasonal changes in displays, met marketing objectives effectively.
Receptionist
Moorfields Eye Hospital NHS Foundation Trust
Central london, london
2024.04 - 2025.10
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Maintained an organised reception area for a professional business environment.
- Utilised multi-line telephone system to manage incoming calls effectively.
volunteering police cadet
Metropolitan Police Service
Wanstead, Redbridge
2023.07 - 2024.09
- Participated in mock drills for honing emergency response skills.
- Learnt about legal principles and their application to everyday policing work.
- Studied different aspects of criminal behaviour, improving investigative approach.
- Enhanced personal fitness levels with rigorous physical training routines.
- Attended police cadet competitions that challenge you physically and mentally.
- Collaborated with fellow cadets, fostering a sense of team spirit and cooperation.
Education
GCSEs - Maths, English literature and language,biology,chemistry,physics,history,french, fine art,
seven kings school
london 2018.01 - 2023.09
A-Levels - Mathematics,Biology,Chemistry
seven kings school
London 2023.09 - 2025.09
Skills
- Customer focus
- Visual merchandising
- Organised and efficient
- Friendly and outgoing
- Stock control
- Communication proficiency
- Good judgement
- Patience and composure
- Front desk security protocols
- Telephone operation
- Reliable punctuality
- Reception area maintenance
- Calm under pressure
Languages
English
Native
Italian
Advanced
French
Advanced
Bengali
Native
References
References available upon request.
Timeline
Beauty merchandiser
Expd8
2025.07 - Current
Receptionist
Moorfields Eye Hospital NHS Foundation Trust
2024.04 - 2025.10
A-Levels - Mathematics,Biology,Chemistry
seven kings school
2023.09 - 2025.09
volunteering police cadet
Metropolitan Police Service
2023.07 - 2024.09
GCSEs - Maths, English literature and language,biology,chemistry,physics,history,french, fine art,
seven kings school
2018.01 - 2023.09