Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Custom
Timeline
Generic
Abutalib Gandhi

Abutalib Gandhi

Northwood Hills,UK

Summary

Experienced hospitality professional with expertise in restaurant management, food and beverage operations, and bar management. Demonstrates strong leadership in team training, sales growth strategies, and upselling techniques. Proficient in inventory control, cost management, and ensuring compliance with hygiene and safety standards across UK and USPH regulations. Skilled in customer service excellence, POS systems such as NCR and Micros, table booking system operation, and maintaining service standards compliance. Dedicated to driving operational efficiency while delivering exceptional guest experiences.

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

26
26
years of professional experience

Work history

Restaurant Manager

Namaste Lounge Ltd
Northwood Hills, UK
11.2022 - 09.2025
  • Directed daily operations of high-volume restaurant and lounge to maximise efficiency.
  • Managed staff scheduling and training to enhance performance and productivity.
  • Implemented cost control strategies that boosted gross profit margins.
  • Elevated customer satisfaction through service excellence and personalised .
  • Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Managed daily operations for smooth restaurant functioning.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly.
  • Monitored stock levels regularly; minimised waste and over-ordering incidents.


  • Trained new team members, enhanced service quality.

Assistant Food & Beverage Manager

Celebrity Cruises, Royal Caribbean International
Florida, USA
12.2019 - 05.2022
  • Directed F&B operations onboard luxury cruise ships.
  • Managed large, multicultural teams to deliver premium guest experiences.
  • Oversaw inventory, stock control, and compliance with USPH standards.
  • Spearheaded upselling initiatives, increasing beverage revenue.
  • Conducted regular inventory audits to minimise waste.
  • Implemented health and safety regulations to maintain hygiene standards.
  • Ensured high levels of customer satisfaction through excellent service.

Bartender / Bar Supervisor

P&O Cruises, Carnival Corporation
London, United Kingdom
02.2010 - 03.2018
  • Supervised bar operations and mentored junior bartenders.
  • Delivered high-quality cocktails and beverage service at multiple venues.
  • Managed stock, waste reduction, and hygiene compliance.
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Recommended drinks to customers, increasing overall sales.
  • Followed food safety and hygiene requirements to protect guests.
  • Enhanced customer satisfaction by managing bar operations efficiently.

Bar Team Leader

Ocean Village Cruises, Carnival Corporation
London, United Kingdom
09.2003 - 11.2009
  • Promoted a safe working environment through vigilant health and safety practices.
  • Delivered excellent customer service whilst leading a busy bar environment.
  • Cultivated strong professional relationships with suppliers for better procurement deals.
  • Streamlined drink serving procedures for quicker customer service.

Senior Bartender

Rain Bar & Eatery
Mumbai, INDIA
01.2003 - 08.2003
  • Maintained bar stocks, replenishing daily as necessary.
  • Verified guest ID prior to serving liquor.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.

Waiter

Celebration Restaurant & Lounge
Mumbai International Airport, INDIA
02.2001 - 12.2002
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Delivered excellent customer service through friendly and polite interaction.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Remained calm under pressure, ensuring better performance during peak hours.

Crew Member

McDonald's Family Restaurant
Mumbai, INDIA
10.1999 - 11.2000
  • Managed inventory levels for efficient operations during peak hours.
  • Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
  • Operated cash registers accurately, ensuring proper handling of transactions.
  • Assisted in staff training to enhance teamwork and improve service delivery.

Education

B.Com - commerce

Mumbai University
india

Diploma in Hotel, Restaurant & Catering Management - HOTEL MANAGMENT

IITC
INDIA

Skills

  • Hospitality & Restaurant Management
  • Food & Beverage Operations
  • Bar Management & Mixology
  • Team Leadership & Training
  • Sales Growth & Upselling
  • Inventory & Cost Control
  • Customer Service Excellence
  • Hygiene, Safety & Compliance (UK & USPH)
  • POS Systems (NCR, Micros)
  • Table booking system operation
  • Service standards compliance

Accomplishments

  • Employee of the Month - McDonald's- Recognized for leadership in 'Supervisor in Action' program
  • Successfully managed stock control under pressure (CRUNCH-TIME)
  • Developed strong guest satisfaction and repeat business on cruise lines

Languages

English (Fluent)
Hindi (Fluent)
Gujarati (Conversational)

Custom

  • B.Com - Mumbai University
  • Diploma in Hotel, Restaurant & Catering Management - IITC, Mumbai
  • Seafarers STCW 2010 Certification (Fire Prevention, First Aid, Safety, Survival Techniques)
  • Food Hygiene Certifications - Chartered Institute of Environmental Health, UK
  • Barista Coffee Training
  • MICROS POS Training

Timeline

Restaurant Manager

Namaste Lounge Ltd
11.2022 - 09.2025

Assistant Food & Beverage Manager

Celebrity Cruises, Royal Caribbean International
12.2019 - 05.2022

Bartender / Bar Supervisor

P&O Cruises, Carnival Corporation
02.2010 - 03.2018

Bar Team Leader

Ocean Village Cruises, Carnival Corporation
09.2003 - 11.2009

Senior Bartender

Rain Bar & Eatery
01.2003 - 08.2003

Waiter

Celebration Restaurant & Lounge
02.2001 - 12.2002

Crew Member

McDonald's Family Restaurant
10.1999 - 11.2000

B.Com - commerce

Mumbai University

Diploma in Hotel, Restaurant & Catering Management - HOTEL MANAGMENT

IITC

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Abutalib Gandhi