Abubakarr Makalay Kamara
Nottingham,Nottinghamshire
Summary
Enthusiastic IT TECH with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work history
Makalay Printing Press
MAKALAY INVESTMENT ENTERPRISES
Tombo Freetown, Western Area Rural District Sierra Leone
2018.06 - 2022.06
- Carried out day-to-day duties accurately and efficiently with over 50 customers satisfaction a day.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased customer satisfaction by resolving issues.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Oversaw daily operations to achieve high productivity levels.
Team Leader - Service Delivery
MOVEMENT ON THE GROUND
Samos Island, North Aegean Region
2023.02 - 2023.06
- Utilised basic digital equipment to train 15 team members three days a week
- Motivated team members towards achieving individual and collective targets by setting clear expectations.
- Assisted in recruitment activities by interviewing potential candidates for team.
- Facilitated regular meetings to discuss targets, progress and address any issues promptly.
Community Peer Educator
RESTLESS DEVELOPMENT SIERRA LEONE
Tombo, WARDC
2016.09 - 2017.03
- Creating awareness on sexual reproductive health for young persons
- Delivering lesson plans on Life skills, Domestic violence in primary and secondary schools. And in safe space session recommendations.
- Developed and implemented lesson plans for increased student engagement.
- Identified individual learning needs, tailoring teaching methods accordingly for improved comprehension.
- Assisted students in understanding complicated concepts, making academic content more accessible.
- Collaborated with teachers to improve overall effectiveness of peer education programmes.
Education
Certificate in Business Development - Business Development Studies
OBASSANJO SKILLS, ACQUISITION AND TRANSFORMATION COLLEGE
NEWTON -WATERLOO 2015.03 - 2016.05
West African Senior School Examination (WASSCE) - Commercial (Business) Field
TOMBO SENIOR SECONDARY SCHOOL
TOMBO 2017.05 - 2017.06
Certificate - Social Work / Introduction to IT
OBASSANJO SKILLS, ACQUISITION AND TRANSFORMATION COLLEGE
NEWTON-WATERLOO 2020.05 - 2020.12
Certificate in Microsoft Office Packages - Computer
VOICE OF PENINSULAR MOUNTAINS FM96.1
Tombo-Freetown 2015.04 - 2015.06
Skills
- Compliance with deadlines
- IT support knowledge
- Maintaining professional composure
- Mobile devices troubleshooting
- Enthusiasm for technology
- Multitasking under pressure
- Software installation
- Network configuration
- Advanced Microsoft Office knowledge
Affiliations
- Fitness and gym
- Football related activities
- Movies
Timeline
Team Leader - Service Delivery
MOVEMENT ON THE GROUND
2023.02 - 2023.06
Certificate - Social Work / Introduction to IT
OBASSANJO SKILLS, ACQUISITION AND TRANSFORMATION COLLEGE
2020.05 - 2020.12
Makalay Printing Press
MAKALAY INVESTMENT ENTERPRISES
2018.06 - 2022.06
West African Senior School Examination (WASSCE) - Commercial (Business) Field
TOMBO SENIOR SECONDARY SCHOOL
2017.05 - 2017.06
Community Peer Educator
RESTLESS DEVELOPMENT SIERRA LEONE
2016.09 - 2017.03
Certificate in Microsoft Office Packages - Computer
VOICE OF PENINSULAR MOUNTAINS FM96.1
2015.04 - 2015.06
Certificate in Business Development - Business Development Studies
OBASSANJO SKILLS, ACQUISITION AND TRANSFORMATION COLLEGE
2015.03 - 2016.05