Abu Talha
London
Summary
Versatile professional with a strong command of the English language and proven ability to multitask in fast-paced environments. Demonstrates expertise in food service regulations and procedures, staff training delivery, and basic computer operations, ensuring compliance and efficiency. A quick learner and collaborative team player committed to maintaining high standards while contributing to organisational success.
Overview
2
2
Languages
8
8
years of professional experience
Work history
Head waiter
Rockpool Bar and Grill
Melbourne
2023.01 - 2026.07
- Communicated order details clearly with kitchen staff to prevent mistakes.
- Trained new staff members, promoting consistent service standards across the team.
- Guided guests through menus while demonstrating detailed knowledge of dishes and ingredients.
- Handled customer complaints and restored satisfaction through tactful communication and swift resolution.
- Provided discreet support for high-profile clients during service periods.
- Developed rapport with regular patrons to foster loyalty and repeat business.
- Increased customer satisfaction by delivering prompt, courteous service.
- Informed and advised customers on menu options and allergy concerns, making specific recommendations based on dining preferences.
Food and beverage assistant
Rockpool Bar and Grill
Melbourne
2022.06 - 2023.01
- Managed table arrangement for maximising dining capacity during busy periods.
- Upheld hygiene standards, resulting in optimal food safety conditions.
- Maintained cleanliness in dining area which contributed to a pleasant atmosphere.
- Followed strict alcohol serving laws maintaining legal compliance.
- Checked food quality before serving safeguarding diner's experiences.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
FoH and BoH team member
Kfc
Melbourne
2019.01 - 2021.01
- Displayed teamwork skills to improve overall productivity.
- Conveyed product information effectively to customers, promoting sales.
- Ensured workplace cleanliness with regular maintenance tasks.
- Maintained high standards of food hygiene, securing customer trust.
- Managed cash register transactions for accurate record keeping.
Education
Matric -
Lahore Garrison Grammar School
Lahore 2014.01 - 1 2016
Fsc - pre engineering
Kips
Lahore 2017.01 - 1 2018
Bachelor of Science - Engineering
Swinburne university
Melbourne Australia 03/2019 - 03/2023
Diploma of automotive -
Acumen College
Melbourne Australia 03/2023 - 02/2025
Skills
- Good command over English language
- Able to multitask in a fast paced environment
- Quick learner and a team player
- Basic computer and internet browsing
- Staff training delivery
- Food service regulations understanding
- Food service procedures
Languages
English
Fluent
Urdu
Fluent
Timeline
Head waiter
Rockpool Bar and Grill
2023.01 - 2026.07
Food and beverage assistant
Rockpool Bar and Grill
2022.06 - 2023.01
FoH and BoH team member
Kfc
2019.01 - 2021.01
Fsc - pre engineering
Kips
2017.01 - 1 2018
Matric -
Lahore Garrison Grammar School
2014.01 - 1 2016
Bachelor of Science - Engineering
Swinburne university
03/2019 - 03/2023
Diploma of automotive -
Acumen College
03/2023 - 02/2025