Overview
Work history
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Abraham Lukose

Abraham Lukose

Business Development Manager
Haverhill,Suffolk

Overview

18
18
years of professional experience
7
7
years of post-secondary education

Work history

Taxi driver

Uber
Cambridge, Cambridgeshire
01.2023 - Current
  • Calculated ride costs accurately, receiving cash payments and returning correct change.
  • Kept strict schedules to efficiently serve regular clients.
  • Completed safe journeys by applying defensive driving techniques and complying with Highway Code.
  • Checked in with dispatch to determine assigned schedules and planned pickups.
  • Applied local road knowledge to identify efficient routes.
  • Delivered outstanding customer experiences with friendly and professional approach.

Domestic / housekeeper

Compass Group UK & Ireland
Addenbrookes Hospital, Cambridgeshire
02.2008 - 04.2016
  • Cleaned and disinfected spaces to minimise risk of illness and cross contamination.
  • Worked with clients to identify priority tasks for timely completion.
  • Sorted and removed refuse and recycling to maintain clean, safe household.
  • Maintained adequate inventory of cleaning supplies to support household needs.
  • Consistently met high quality standards for continued customer satisfaction and loyalty.

Health care assistant

Eastcots Nursing home
Sturmer, Essex
06.2006 - 01.2007
  • Safely escorted patients during medical appointments and hospital visits.
  • Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
  • Administered blood tests and blood pressure checks.
  • Prepared healthy meals and delivered feeding support.

Assistant agricultural officer

Government of Kerala, India.
Manjoor, Kottayam, kerala., Kerala, India.
04.2016 - 03.2022
  • Promoted importance of proper regulatory knowledge throughout daily work.
  • Explained technical regulations to non-technical customers in clear and concise manner.
  • Verified company wages against regulations to assess compliance with employment requirements.
  • Prepared reports and documentation after business inspections.
  • Compiled data from direct inspections and tests, creating reports outlining findings and sharing remediation recommendations.
  • Protected consumer interests with transparent pricing, packaging and presentation.
  • Analysed written reports and statements to verify regulatory compliance.
  • Documented systemic compliance problems and inappropriate business practices for official reporting.
  • Compiled relevant legal and administrative documents relating to inspections.

Business development manager

The Idealistice Financial Service Ltd.
Cambridge, Cambridgeshire
07.2022 - Current
  • Contacted and converted potential customers via telephone, email and in-person enquiries.
  • Generated leads to bring in new client revenue and improve bottom-line profitability.
  • Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
  • Drew on understanding of key markets to push development of business strategies.
  • Influenced key decision-making and established trust with stakeholders.
  • Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
  • Designed strategies to contribute and enhance seamless workflows across different teams and departments.
  • Coached team to build client relationships and exceed sales targets.
  • Oversaw record-keeping for company's long-term planning, ensuring accuracy, accessibility and security.
  • Identified opportunities to drive business growth, diversification and expansion.

Education

Cyber Security Prodessional - Cyber Security

Learning Curve Group
Registered office is at Dunelm Rise, Durhamgat
12.2023 -

CeMap - L-73849 - Mortgage and Insurance

The London Institute of Banking & Finance
London
01.2023 - 01.2024

Digital Designer - AI and Digital Marketing

Digital Warriors
Online
07.2023 - 10.2023

Degree Bachelor - Botanical Science

MG University
Kottayam,Kerala, India.
06.1989 - 03.1992

Vocational Higher Secondary Education - Agriculture

Government VHSE Thalayolaparambu
Kottayam, Kerala, India.
06.1986 - 03.1988

Secondary School Leaving Certificate (SSLC) - Secondary School

Infent Jesus HS VadayarS
Kottayam. Kerala, India.
06.1984 - 03.1985

Skills

Developing and honing these skills will help you excel in a housekeeping and Domestic supervisor role and ensure the smooth operation of the housekeeping department while maintaining high standards of cleanliness and guest satisfaction

Languages

Malayalam
NATIVE LANGUAGE
English
Intermediate
A1

Timeline

Cyber Security Prodessional - Cyber Security

Learning Curve Group
12.2023 -

Digital Designer - AI and Digital Marketing

Digital Warriors
07.2023 - 10.2023

CeMap - L-73849 - Mortgage and Insurance

The London Institute of Banking & Finance
01.2023 - 01.2024

Taxi driver

Uber
01.2023 - Current

Business development manager

The Idealistice Financial Service Ltd.
07.2022 - Current

Assistant agricultural officer

Government of Kerala, India.
04.2016 - 03.2022

Domestic / housekeeper

Compass Group UK & Ireland
02.2008 - 04.2016

Health care assistant

Eastcots Nursing home
06.2006 - 01.2007

Degree Bachelor - Botanical Science

MG University
06.1989 - 03.1992

Vocational Higher Secondary Education - Agriculture

Government VHSE Thalayolaparambu
06.1986 - 03.1988

Secondary School Leaving Certificate (SSLC) - Secondary School

Infent Jesus HS VadayarS
06.1984 - 03.1985
Abraham LukoseBusiness Development Manager