Overview
Work history
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Abraham Lukose

Abraham Lukose

Business Development Manager
Haverhill,Suffolk

Overview

18
18
years of professional experience
7
7
years of post-secondary education

Work history

Taxi driver

Uber
Cambridge, Cambridgeshire
2023.01 - Current
  • Calculated ride costs accurately, receiving cash payments and returning correct change.
  • Kept strict schedules to efficiently serve regular clients.
  • Completed safe journeys by applying defensive driving techniques and complying with Highway Code.
  • Checked in with dispatch to determine assigned schedules and planned pickups.
  • Applied local road knowledge to identify efficient routes.
  • Delivered outstanding customer experiences with friendly and professional approach.

Domestic / housekeeper

Compass Group UK & Ireland
Addenbrookes Hospital, Cambridgeshire
2008.02 - 2016.04
  • Cleaned and disinfected spaces to minimise risk of illness and cross contamination.
  • Worked with clients to identify priority tasks for timely completion.
  • Sorted and removed refuse and recycling to maintain clean, safe household.
  • Maintained adequate inventory of cleaning supplies to support household needs.
  • Consistently met high quality standards for continued customer satisfaction and loyalty.

Health care assistant

Eastcots Nursing home
Sturmer, Essex
2006.06 - 2007.01
  • Safely escorted patients during medical appointments and hospital visits.
  • Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
  • Administered blood tests and blood pressure checks.
  • Prepared healthy meals and delivered feeding support.

Assistant agricultural officer

Government of Kerala, India.
Manjoor, Kottayam, kerala., Kerala, India.
2016.04 - 2022.03
  • Promoted importance of proper regulatory knowledge throughout daily work.
  • Explained technical regulations to non-technical customers in clear and concise manner.
  • Verified company wages against regulations to assess compliance with employment requirements.
  • Prepared reports and documentation after business inspections.
  • Compiled data from direct inspections and tests, creating reports outlining findings and sharing remediation recommendations.
  • Protected consumer interests with transparent pricing, packaging and presentation.
  • Analysed written reports and statements to verify regulatory compliance.
  • Documented systemic compliance problems and inappropriate business practices for official reporting.
  • Compiled relevant legal and administrative documents relating to inspections.

Business development manager

The Idealistice Financial Service Ltd.
Cambridge, Cambridgeshire
2022.07 - Current
  • Contacted and converted potential customers via telephone, email and in-person enquiries.
  • Generated leads to bring in new client revenue and improve bottom-line profitability.
  • Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
  • Drew on understanding of key markets to push development of business strategies.
  • Influenced key decision-making and established trust with stakeholders.
  • Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
  • Designed strategies to contribute and enhance seamless workflows across different teams and departments.
  • Coached team to build client relationships and exceed sales targets.
  • Oversaw record-keeping for company's long-term planning, ensuring accuracy, accessibility and security.
  • Identified opportunities to drive business growth, diversification and expansion.

Education

Cyber Security Prodessional - Cyber Security

Learning Curve Group
Registered office is at Dunelm Rise, Durhamgat
2023.12 -

CeMap - L-73849 - Mortgage and Insurance

The London Institute of Banking & Finance
London
2023.01 - 2024.01

Digital Designer - AI and Digital Marketing

Digital Warriors
Online
2023.07 - 2023.10

Degree Bachelor - Botanical Science

MG University
Kottayam,Kerala, India.
1989.06 - 1992.03

Vocational Higher Secondary Education - Agriculture

Government VHSE Thalayolaparambu
Kottayam, Kerala, India.
1986.06 - 1988.03

Secondary School Leaving Certificate (SSLC) - Secondary School

Infent Jesus HS VadayarS
Kottayam. Kerala, India.
1984.06 - 1985.03

Skills

Developing and honing these skills will help you excel in a housekeeping and Domestic supervisor role and ensure the smooth operation of the housekeeping department while maintaining high standards of cleanliness and guest satisfaction

Languages

Malayalam
NATIVE LANGUAGE
English
Intermediate
A1

Timeline

Cyber Security Prodessional - Cyber Security

Learning Curve Group
2023.12 -

Digital Designer - AI and Digital Marketing

Digital Warriors
2023.07 - 2023.10

CeMap - L-73849 - Mortgage and Insurance

The London Institute of Banking & Finance
2023.01 - 2024.01

Taxi driver

Uber
2023.01 - Current

Business development manager

The Idealistice Financial Service Ltd.
2022.07 - Current

Assistant agricultural officer

Government of Kerala, India.
2016.04 - 2022.03

Domestic / housekeeper

Compass Group UK & Ireland
2008.02 - 2016.04

Health care assistant

Eastcots Nursing home
2006.06 - 2007.01

Degree Bachelor - Botanical Science

MG University
1989.06 - 1992.03

Vocational Higher Secondary Education - Agriculture

Government VHSE Thalayolaparambu
1986.06 - 1988.03

Secondary School Leaving Certificate (SSLC) - Secondary School

Infent Jesus HS VadayarS
1984.06 - 1985.03
Abraham LukoseBusiness Development Manager