Abobakir Omary
Enfield,City of London
Summary
Friendly and enthusiastic candidate adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
4
4
years of professional experience
Work history
Cafe worker
Morrisons
, London
10.2023 - Current
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Accurately processed customer orders and provided allergy advice and menu recommendations when required.
- Cultivated welcoming atmosphere by warmly greeting customers and establishing strong rapport.
Retail worker
McDonald's
, London
12.2021 - 08.2023
- Managed daily administration process associated with sales, stock control and deliveries, ensuring all orders were progressed on time.
- Utilised specific skilled software to manage store inventory, reducing out-of-stock issues by 20%.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
Team leader
Community centre
, London
02.2022 - 08.2022
- Fostered positive employee relationships through communication, training and coaching.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Led shifts and motivated team to drive sales.
Football coach
Turnstyles FC
, London
04.2020 - 05.2021
- Evaluated individual knowledge, skills and strengths and assigned team positions accordingly.
- Implemented safety protocols for protecting players, fans and staff during matches.
- Collaborated with coaches to develop training curricula for different age groups.
Education
GCSEs -
Enfield Grammar School
Enfield 09/2016 - 08/2021
A-Levels -
Ark John Keats Academy
London 09/2021 - 08/2023
Skills
- Customer service
- Team management
- Interpersonal
- Problem solving
- Multi-tasking
- Organisational
- Team worker
- Experienced in Microsoft office
- Leadership
Languages
English
Fluent
Dutch
Fluent
Persian
Fluent
Timeline
Cafe worker
Morrisons
10.2023 - Current
Team leader
Community centre
02.2022 - 08.2022
Retail worker
McDonald's
12.2021 - 08.2023
Football coach
Turnstyles FC
04.2020 - 05.2021
GCSEs -
Enfield Grammar School
09/2016 - 08/2021
A-Levels -
Ark John Keats Academy
09/2021 - 08/2023
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