A conscientious and compassionate support worker of over 4 years’ experiences in the provision of support to care for teenagers and elderly. Well-practiced in the delivery of the best possible care and assistance to clients to encourage individual development, Skilled in the creation and modification of health care plans, based on individual requirements. Encourages collaboration in order to promote the development and maintenance of effective client relationships and experience in liaising with both the community and local authority teams. Acts with integrity and in the best interest of clients while ensuring compliance with policies and guidelines to inspire the delivery of effective support.
Overview
13
13
years of professional experience
18
18
years of post-secondary education
Work History
CHILD AND ADULT SUPPORT WORKER
HOLDEN KNIGHT
09.2021 - 04.2025
Providing high standard of care for young adult and adult with a focus of everyday care such as personal mental stimulation and general well-being
Acting in the best interest of the patient while ensuring compliance with company policies and guidelines
Ensuring the accurate completion of all administration and documentation related to patient care
Accompanied client to various appointment and activities and organized social event and outing to encourage engagement and promote patient well being
CHILD AND ADULT SUPPORT WORKER
TEZLOM
07.2021 - 04.2025
Supports clients to live as independently as possible by implementing effective programmers to help develop skills and abilities that allow them to participate in their local community
Carrying out personal care duties including showering and bathing, dressing, toileting, assisting with mobility and providing feeding assistance
Providing assistance with me documentation, shopping and domestic duties as required
Promoting the mental and physical activity of service users by supporting them in household tasks, hobbies, outings and holidays
Mental health support
IR0UTE
04.2018 - 05.2020
Company Overview: Mental health support
Working in the support team, consisting of 5 members, within a residential care home for teenagers with behavioral and emotional issues
Provide essential support to key care workers and undertaking night shift to ensure the provision of round the clock care
Running group sessions for client presenting with more challenging and complex behavioral needs
Applying empathetic communication skill when liaising with families and providing emotional support
Ensuring the safety of the clients in and out of the home by encouraging ongoing adherence to all health and safety standard and company regulations
Assisting client with their everyday needs and problems both physical and emotional
Mental health support
Played the key role in the department achieving perfect score on an external accreditation survey
Substantially increased patient satisfaction by 20%, retention by 15% and referral rate by 5%
Retail Worker
GRABS&GO
05.2016 - 03.2018
Company Overview: RETAIL WORKER
I am reliable, trustworthy and conscientious sales assistant who is able to multi-task, handle pressure, work as part of a team and most importantly inspire customers to make a purchase
Able to help customers find what they want
Fully aware of security issues concerning stock in relation to shoplifting, leakage and theft
Experience of working in a commission based sales environment
Willing to work on a shift basis including evenings and weekends
Always smartly dressed, articulate and presentable
Ability to take ownership of issues and to work alone with little or no supervision
RETAIL WORKER
Achieved the shopper mystery result of 100% on separate occasions
Design the Christmas window decoration which make me the best Christmas display among other staffs
Panel Member/Support Worker (volunteer)
ALL SAINT ANGLICAN CHURCH
04.2012 - 01.2014
Undertook a voluntary assignment alongside studies and independently worked with young offenders to promote rehabilitation and the minimization of reoffending risks
Led discussions on the way in which the panel can operate the restorative justice principles
Concentrated on the consequences of offences for victims and wider community
Identified the ways in which damage could be repaired, and worked with each offender to prevent and minimize reoffending risk
Suggested interventions for inclusion to encourage a focus on the community and the service
Reviewed each offenders compliance with contract and their progress toward rehabilitation
Liaised with the youth offending service on panel contracts with young person’s whilst ensuring adherence to youth justice policies and procedures
Addressed the diverse needs of victims, young person, careers and parents with sensitivity
Implemented intervention strategies through targeted programmers or activates for young offenders
Negotiated contracts with young offenders and ensured that the contract was proportionate to the seriousness of the offence