Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Abiram Surendran

Aberdeen,United Kingdom

Summary

Accomplished marketing analytics expert with a strong grasp of brand management. Demonstrated success in team leadership and event planning, with a focus on vendor negotiations and catering logistics. Known for delivering high-quality events while maintaining strict adherence to health and safety regulations. Focused on driving impactful marketing strategies through creative problem-solving and effective networking.

Overview

6
6
years of professional experience
1
1
year of post-secondary education

Work history

Domestic assistant

NHS Scotland
Aberdeen, Scotland
08.2025 - Current
  • Executed daily household tasks to maintain cleanliness and organisation.
  • Coordinated inventory management to ensure availability of essential supplies.
  • Cultivated strong relationships with household members to anticipate needs and preferences.
  • Prioritised safety measures when operating cleaning equipment to ensure a secure environment.
  • Prepared nutritious meals according to dietary restrictions to promote household well-being.
  • Implemented efficient cleaning schedules to uphold hygiene standards throughout the home.
  • Delivered comprehensive care to patients, ensuring comfort and well-being.

Team member

KFC
Aberdeen, Scotland
12.2024 - 06.2025
  • Delivered exceptional support to team through active assistance in daily operations.
  • Collaborated with colleagues to ensure timely task completion and efficient workflows.
  • Conducted routine quality checks on products, demonstrating strong attention to detail.
  • Trained new team members on operational procedures and safety protocols.
  • Maintained cleanliness and organisation of work areas to uphold safety standards.
  • Resolved conflicts with difficult customers, enhancing overall customer satisfaction.
  • Provided excellent customer service, reinforcing business reputation.
  • Coordinated with kitchen staff for timely preparation and delivery of food orders.

Assistant manager

Matha caterers
Ernakulam, India
04.2022 - 02.2024
  • Managed daily operations to ensure efficient workflow and service quality.
  • Developed training materials and facilitated workshops to boost team performance.
  • Coordinated interdepartmental processes to enhance communication and efficiency.
  • Evaluated employee performance, offering constructive feedback for professional development.
  • Planned and executed catering events, ensuring seamless operational flow.
  • Sourced quality ingredients and maintained inventory levels through supplier coordination.
  • Managed staff schedules and trained new team members on service standards.
  • Addressed customer complaints effectively, restoring trust in the brand.

Programme coordinator

Matha caterers
Ernakulam, India
01.2020 - 04.2022
  • Coordinated programme logistics and scheduling to ensure seamless operations.
  • Managed stakeholder communication to enhance information sharing.
  • Supported team members in preparing materials for various events.
  • Assisted in food preparation and menu planning to meet client specifications.
  • Evaluated feedback to identify areas for process improvement.
  • Streamlined administrative processes to boost programme efficiency.
  • Encouraged creativity within the team to explore innovative ideas.

Education

Master of Business Administration - International tourism and hospitality management

Robert Gordon University
Aberdeen
09.2024 - 09.2025

Skills

  • Brand understanding
  • Flexibility under pressure
  • Marketing analytics
  • Networking proficiency
  • Team Leadership
  • Event planning
  • Vendor negotiation
  • Creativity and innovation
  • Excellent organisation
  • Health and Safety regulations
  • Catering coordination
  • Creative thinking

Languages

English
Advanced
Hindi
Advanced
Malayalam
Native

Timeline

Domestic assistant

NHS Scotland
08.2025 - Current

Team member

KFC
12.2024 - 06.2025

Master of Business Administration - International tourism and hospitality management

Robert Gordon University
09.2024 - 09.2025

Assistant manager

Matha caterers
04.2022 - 02.2024

Programme coordinator

Matha caterers
01.2020 - 04.2022

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Abiram Surendran