Years Professional Experience
Abiola Titilayo Oke(Chartered FCIPD, FCIPM, FIMC)
Senior HR Leader
London
Summary
Experienced HR Professional with over 24 years in both generalist and specialist Human Resource Management in the Telecoms, Construction, Finance and Non-profit industries equipped with a career experience that has spanned across all aspects of HRM from Strategic Human Resources Management to HR Operations, Talent Management, Talent Acquisition (Recruitment), Human Capital & Leadership Development, Employee Relations, Organisational Development & Change Management, Performance Management Coaching and Compensation & Benefits. Excellent reputation for delivering successful outcomes in people management with a Commitment to driving organizational growth and fostering a positive work culture through effective HR practices. A proven track record of resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals. The diversity of my work experience, my strong people management skills and my specialization in Talent Development puts me in the position to deliver best practice Human Resource strategy that will deliver great results and value.
Overview
24
24
2
2
Degrees
3
3
Coaching Certifications
3
3
Professional Certifications
Work history
HR & Policy Team Lead
We Are Stronger Charity, UK
London
2023.10 - Current
- Expertly led the HR Policy team to continuously successfully achieve productivity KPIs.
- Led HR projects and strive for continuous improvements in HR practices across the organization
- Drafted and Reviewed the Charity's Policies, Processes and Procedures to meet key business objectives
- Provided HR advice and support on policies, procedures and best practices across the organisation to maximise organisational performance
- Maintained up-to-date knowledge of HR legislation and All legislation guiding the existence of the charity for continued regulatory compliance.
- Maintained compliance levels with UK regulations as they relate to the operations of the charity through education and guidance.
- Developed and implemented strategic processes for improved productivity and profitability.
- Provided leadership and direction to the HR Policy team in all team assignments to drive productivity and efficiency.
- Acted as first point of contact for policy-related inquiries
- Monitored policy implementation, identifying challenges and proposing timely adjustments.
- Gathered diverse perspectives through collaboration with internal and external teams to inform policy development.
- Advised senior management on policy implications, offering strategic recommendations for decision-making.
- Analysed existing policies to provide insights on potential impacts and areas for improvement.
- Drafted and revised policies to align with legislative requirements and organisational objectives.
Lead HR consultant (HR, Recruitment & Training)
HR Quest Global Consulting Limited
2018.08 - Current
- Developed and implemented strategic human resource management initiatives aligned with client's business objectives across client organisations to improve organisational performance
- Proposed, defined and deployed People Strategies that align seamlessly with the client's overall business plan to enhance their agility, competitiveness, and adaptability in a dynamic and ever-changing business environment
- Defined and developed organisational-wide competency frameworks across client organisations to manage organisational talents
- Led project teams in the creation of a strategic approach to Talent Management and Human Capital Development across client organisations using a competency-based approach.
- Conducted comprehensive HR assessments to identify areas of improvement and develop tailored solutions
- Advised clients on HR policies, procedures, and best practices to ensure legal compliance and maximize organizational performance
- Provided expertise in organizational development and change management, supporting clients through periods of transition and transformation
- Designed and delivered change management programs, fostering employee engagement and promoting the adoption of new processes
- Designed and Developed capability-based recruitment strategy in client organisations focused on identifying and acquiring individuals with specific skills, competencies, and capabilities that directly align with the organization's needs and business goals
- Managed end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer
- Coordinated interview scheduling, skills assessments and reference checks for potential candidates
- Implemented winning recruitment strategies, placing top talent and promoting candidate diversity.
- Oversaw high-volume annual recruiting processes, from defining job descriptions to onboarding candidates
- Collaborated with clients to develop talent management strategies, including talent acquisition, retention, and succession planning
- Conducted talent assessments and designed customized talent and leadership development solutions
- Delivered high-impact leadership development programs to enhance leadership capabilities and drive organizational success in client organisations.
- Oversaw employee benefits administration, answering questions about coverage and timelines to clarify complex data.
- Reduced turnover with implementation and continuous review of employee retention initiatives.
- Reduced annual payroll costs through effective forecasting, talent audits and creating complex roles.
- Developed strong understanding of client companies' values, work culture, and environment and deployed strategies to manage talents.
Member Board of Trustees • Director International Relations & Conferences
Association of Elite Human Resource Professionals (AEHRP) - (Pro-bono)
2021.01
- Oversee the activities of the International Relations Committee and the establishment of chapters in diasporas and ensure the AEHRP culture is replicated and upheld across the chapters
- Oversee the activities of the Annual Conference planning Committee and the organization of the Annual Conference.
Head, Human Resources
House of Freedom (NGO)
2015.09 - 2018.08
- Provided Strategic leadership to the HR function and acted as a Strategic HR Business Partner to the CEO and the leadership team by defining, implementing and monitoring the Human Resources Strategy aligned with the organization's business strategy
- Oversaw all aspects of Human Resource Management in the organization and was responsible for strategic planning of all HR functions from HR Operations, Employee Relations & Welfare, Performance Management, Compensation & Benefits, Organizational Development & Change Management, Talent Management, Recruitment & Staffing, Employee Development, Organizational Culture etc
- Designed and executed People strategies and initiatives in alignment with the overall business objectives of the organisation
- Designed, Developed & Deployed organizational development strategies across the organization and Conducted annual workforce planning with attendant budget implications
- Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
- Designed, Developed and Implemented Talent Development initiatives across the organization and managed employee learning
- Led annual salary reviews, talent reviews, succession planning and performance management.
- Designed, Developed and Implemented Leadership Development initiatives across the organization
- Devised and implemented successful employee retention strategies, including improved exit interview and onboarding procedures.
- Facilitated organizational and cultural change across the organization and Supported change initiatives by communicating key messages as required
- Performed proactive risk assessment of people issues across the organization and managed all people issues
- Skilfully managed Human Resources annual budgets worth over =N= 555,000,000.00 to ensure maximum ROI.
- Coached and Provided expert HR advice to line managers to tackle obstacles such as effectively managing teams, disciplinary issues, conflict resolution, pay disputes and under-performance management
- Advised line managers and leadership on initiatives to build people's capacity and performance
- Managed exit interview process, gaining useful insights to improve employee retention rates.
- Monitored evolving regulatory changes and parameters to maintain operational compliance.
- Designed industry-leading employee engagement and recognition programmes.
- Managed organizational-wide competencies and their development
- Deployed Sage People Human Resource Management System (HRMS) across the organisation to improve operational efficiency.
- Provided Executive coaching support to the management team and line managers
- Project Managed all People Initiatives across the organisation
Head, Human Resources
Plycon Limited
2011.03 - 2015.07
- Provided Strategic leadership to the HR function and act as a Strategic HR Business Partner to the organization by defining, implementing and monitoring the Human Resources Strategy aligned with the organization's business strategy
- Oversaw all aspects of Human Resource Management in the organization and was responsible for strategic planning of all HR functions from Performance Management, Compensation & Benefits, Organizational Development, Talent Management, Recruitment & Staffing, Employee Development, Industrial Relations & Employee Welfare, Expatriate Management etc
- Defined, Developed and Deployed People Strategy in alignment with the overall business plan of the organisation
- Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
- Developed and Deployed a performance management system across the organisation to establish clear expectations and align individual efforts with organizational goals, fostering a sense of purpose and direction
- Led annual salary reviews, talent reviews, succession planning and performance management.
- Designed, Developed & Deployed organizational development strategies across the organization and oversaw workforce planning in the organization
- Devised and implemented successful employee retention strategies, including improved exit interview and onboarding procedures
- Designed, Developed and deployed talent management strategies across the organization using a competency-based approach
- Advised line managers on correct disciplinary procedures for compliant issue resolution and defined disciplinary matrix to guide line managers
- Led high-performing teams and developed organisational leadership capacity.
- Deployed customised Human Resources Management System across the organisation
- Managed the organisation's expatriate management process and quota
- Provided Executive coaching support to the line managers and C-level
- Designed and Facilitated HR processes, soft skills, performance management and leadership development training programs across the organization
- Managed compliance with all statutory regulations in relation to HR
- Skilfully managed Human Resources budgets worth over =N=358,000,000.00 to ensure maximum ROI.
- Conducted workforce planning and benchmarking to meet company needs.
- Direct and guide the provision of legal services to the company and ensure corporate compliance in all aspects of the Nigerian Labour law as well as other applicable laws.
- Project Managed all People initiatives across the organisation
HR Consultant (HR & Training)
Norwood Consults
2010.04 - 2011.02
- Developed Human Resources strategies, policies, processes and procedures for client organizations
- Conducted recruitment and selection process on behalf of client organizations using capability-based assessments
- Developed & deployed organizational development strategies in client organizations
- Oversaw high-volume recruitment in client organisations using capability-based assessments, from defining job descriptions to onboarding candidates.
- Provided Human Resource consulting and support services to client organizations to improve organisational efficiency
- Conducted training needs analysis for clients to identify developmental needs and performance gaps
- Guided clients through complex HR matters using expertise in employment law and employee relations.
- Designed, Developed and Deployed customized competency-based training programs
- Upskilled client workforce by delivering Growth mindset, personal effectiveness, employability skills and leadership development training programs across client organisations to improve employee performance and increase employee satisfaction.
- Worked with seasoned faculty to deliver implant training programs across client organizations
- Conducted Train-the-Trainer sessions for client customised competency based learning programs.
Learning Solutions/ Learning Delivery Manager
MTN Nigeria Plc
2009.06 - 2010.04
- Managed the MTN Nigeria Internal Training School and deployed competency-based learning programs to over 2,800 employees across the organisation
- Managed the implementation of the Group's MTN Academy Train-The-Trainer programs, soft skills and leadership development programs in MTN Nigeria.
- Managed the Learning Solutions team made up of the Learning Services unit responsible for the development of technical skills across the organisation working with external providers and the Capability development units responsible for the development of non-technical and leadership skills across the organisation through the Internal Training School
- Managed Competency planning and competency-based Curriculum Development across the organisation and ensured all MTN Nigeria competencies had curriculum cover
- Planned and facilitated continuous hands-on training and talent development programs for 2,800 permanent employees and over 500 contract employees through blended learning classroom-based and e-learning programs across the organisation
- Developed and implemented MTN Nigeria's training strategy in line with the organisation's HR strategy and managed the organization's learning management process
- Implemented a new LMS system (Oracle) to enhance existing training programmes and deployed training across the organisation.
- Delivered strategic and proactive thought leadership on all matters impacting long-term Learning and Development (L&D) strategy.
- Oversaw the organisation's Training cycle from needs analysis, to design, development, implementation and assessment stages for all employees
- Deployed competency-based training to all employees based on the required job competencies as identified in the MTN Nigeria competency framework
- Oversaw the process of identifying employees' development plans annually across the organisation and ensured a minimum of 85% were implemented
- Worked closely with line managers and oversaw the monitoring of personalised development programmes tailored to drive professional advancement across the organisation made up of over 2,800 employees.
- Determined micro-training requirements across the organization and the development of relevant training programs to meet identified needs
- Designed, Developed and Delivered targeted and blended learning solutions by increasing the accessibility of virtual and in-person training opportunities.
- Oversaw the DDI facilitation skills certification of all trainers in the Learning Management team and the Internal Training School to improve their facilitation skills and deployed DDI learning programs across the organisation leadership team
- Managed the Leadership Development and Talent Development process for the organisation's Leadership Talents and the top 10%
- Oversaw the accreditation of External training providers in line with identified competencies as outlined in the organization's training strategy
- Designed the MTN Nigeria Internal Training School Competency Learning Directory and oversaw the annual review of both Internal Training School and Divisional/Departmental Learning Directories across the organisation
- Managed the MTN Nigeria Accredited Learning Scheme using education as a development intervention for employees
- Manage the MTN Nigeria Corporate Induction program - My First Yellow Steps
- Managed the organisation's Learning and Development budget, reporting impact capabilities to the CEO and Management Committee to drive informed financial decision-making.
- Managed and Designed training strategies to deliver key learning outcomes relating to business operational changes, systems & application changes and new products across the organisation
- Designed and Developed the MTN Customer Relations Academy to address the developmental needs of the organisation's customer relations agents at different proficiency level
- Managed the organisations Inductions training for all new employees
HR Business Partner
MTN Nigeria Plc
2008.07 - 2009.06
- As the Strategic HR Business Partner for the Enterprise Solutions and Marketing & Strategy Divisions, provided HR guidance and support to the divisional executives and line manager on HR issues
- Oversaw all HR activities in the business units and served as a point of contact to offer expertise on HR and employee relations
- Proposed and Implemented People Strategy in alignment with the HR strategy and overall business plan of the business units
- Guided managers through the recruitment process to filter talent and select high-quality candidates and managed the onboarding process in the business units.
- Guided line managers through all HR processes, ensured compliance with the organisation's HR policies and coordinated the efficient flow of all HR activities in the Business unit
- Conducted job evaluation of existing and new roles in the business units and advised line managers on compensation decisions based on benchmark data, job analysis and external competitiveness using the HAY system
- Mitigated litigation risk, ensuring compliance with applicable employment laws and regulations across various HR processes.
- Oversaw disciplinary, performance and absence management for about 450 employees.
- Managed organisational and culture change across the business units
- Facilitated Talent management and Leadership Talent Management discussions in the business units to ensure succession planning of all leadership roles and key roles that may affect business continuity
- Drove the implementation of employee value propositions and HR initiatives/Projects from the HR Centre of Excellence
- Managed workforce planning and streamlined HR process to increase process efficiencies
- Managed employee relations in the business units and advised line managers in building people's capacity and performance
- Align divisional organizational structure with its business strategy and changing business needs
- Boosted leader capability through effective coaching and advising.
- Worked with the centre of excellence to Implement effectiveness and culture surveys across the business units and used survey findings to implement enhanced working conditions and practices
Learning and Core Capability Development Team Lead
MTN Nigeria Plc
2007.04 - 2009.06
- Supervised all activities of the MTN Nigeria Internal Training school
- Analysed training requirements at the individual, team and organisational level.
- Designed and Developed soft skills training programmes guaranteed to achieve key organisational objectives
- Delivered specialised training in liaison with the MTN Nigeria internal and external faculty
- Implemented performance management training programs for all line managers across the organisation to improve employee performance and ensure key performance areas are SMART and aligned to the organisation's business objectives
- Designed, Developed and implemented competency-based learning interventions across the organisation using a blended learning methodology
- Formulated training and development programmes to capture measurable improvements.
- Facilitated high-quality workshops, meetings and demonstrations online and offline.
- Developed curriculum covering for all MTN Nigeria competencies.
- Conducted training assessments using the Kirk Patrick module to measure learning and return on investment
- Implemented MTNN Leadership Talent Management program across the organisation working with the Organisational Development Team and Managed the developmental needs of all members of the leadership team as the Talent Custodian
- Managed the development the implementation of the individual development plan of the MTN Nigeria talent pool
- Provided support and coaching to line managers in the development of their teams
- Developed and Implemented the MTN Nigeria People Management Framework and deployed People Management training to all line managers to improve employee satisfaction across the organisation
- Developed the organisation's training policies, processes and procedures
- Deployed Oracle Human Resource Management System training across the organisation
- Designed and developed the MTN Nigeria Corporate Induction and implemented monthly induction training for all new employees.
Capability Development Advisor/ Trainer
MTN Nigeria Plc
2002.07 - 2007.03
Industrial Relations & Employee Welfare Officer
Nigerian Civil Aviation Authority (NCAA)
2001.04 - 2002.07
Project Coordinator/ Membership Affairs Officer
World Trade Centre of Nigeria (WTCN)
2001.01 - 2001.04
Administrative Executive
Datawarehouse Limited
2000.02 - 2000.12
Protocol / Public Relations Assistant
Pipeline and Products Marketing Company (PPMC)
1999.03
Education
Master of Science - International Business Management
University of East London
London 2024.01 -
Master of Science - International Human Resource Management (IHRM)
Cranfield School of Management, Cranfield University
2008.02 - 2010.10
B.Sc. (Hons.) French - undefined
University of Ibadan
Ibadan, OyoSkills
- Strategic Thinking
- People Management
- Talent management
- Employee relations management
- Consulting & Influencing Skills
- Recruitment
- Performance Management
- Communications Skills
- Organisational development & Change Management
- HR policy development
- People Development
- Learning & Curriculum Development
- Coaching & Mentoring
Work availability
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Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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evening
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Timeline
Master of Science - International Business Management
University of East London
2024.01 -
HR & Policy Team Lead
We Are Stronger Charity, UK
2023.10 - Current
Member Board of Trustees • Director International Relations & Conferences
Association of Elite Human Resource Professionals (AEHRP) - (Pro-bono)
2021.01
Lead HR consultant (HR, Recruitment & Training)
HR Quest Global Consulting Limited
2018.08 - Current
Head, Human Resources
House of Freedom (NGO)
2015.09 - 2018.08
Head, Human Resources
Plycon Limited
2011.03 - 2015.07
HR Consultant (HR & Training)
Norwood Consults
2010.04 - 2011.02
Learning Solutions/ Learning Delivery Manager
MTN Nigeria Plc
2009.06 - 2010.04
HR Business Partner
MTN Nigeria Plc
2008.07 - 2009.06
Master of Science - International Human Resource Management (IHRM)
Cranfield School of Management, Cranfield University
2008.02 - 2010.10
Learning and Core Capability Development Team Lead
MTN Nigeria Plc
2007.04 - 2009.06
Capability Development Advisor/ Trainer
MTN Nigeria Plc
2002.07 - 2007.03
Industrial Relations & Employee Welfare Officer
Nigerian Civil Aviation Authority (NCAA)
2001.04 - 2002.07
Project Coordinator/ Membership Affairs Officer
World Trade Centre of Nigeria (WTCN)
2001.01 - 2001.04
Administrative Executive
Datawarehouse Limited
2000.02 - 2000.12
Protocol / Public Relations Assistant
Pipeline and Products Marketing Company (PPMC)
1999.03
B.Sc. (Hons.) French - undefined
University of Ibadan
Certification
Certified Life Coach
Certified Career Coach
Certified Business/Entrepreneur Coach
Affiliations
Fellow, Chartered Institute of Personnel Management (FCIPM)
Fellow, Institute of Management Consultant (FIMC)
Certified Management Consultant (CMC)
Associate, Nigerian Institute of Training and Development