ABIOLA ADEFOWOPE
Derby
Summary
Dedicated warehouse operations professional with comprehensive hands-on experience across multiple operational areas at HelloFresh, including Outbound operations, Transport coordination, and material flow management. Following a strategic career transition from international operations management to frontline UK warehouse operations, I bring a unique combination of systems thinking, operational excellence, and technical aptitude. Rapidly progressed from Production Operative to Outbound Operative with regular step-up responsibilities as Transport Assistant, demonstrating strong work ethic, adaptability, and leadership potential. Committed to building a long-term career in warehouse operations and logistics management at HelloFresh, with proven ability to optimize workflows, maintain safety standards, and drive team performance.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Outbound Operative
HelloFresh (Windmill)
Spondon, Derbyshire
01.2023 - 11.2025
- Operational Coordination & Team Management:
- Work closely with Outbound Manager to coordinate daily deployment of 10-25 teams (depending on weekly production volumes), assigning team members across critical operational areas to meet box production targets of 5,000-15,000 boxes per day
- Schedule and position staff to man chutes, wrap pallets, and execute tramming operations based on production flow, managing throughput of 1,000-1,600 boxes per hour
- Coordinate 7 PPT (rider pallet truck) operators and 2 counterbalance forklift operators to ensure timely loading and dispatch of pallets into trailers, maintaining strict departure schedules
- Communicate with Transport office to coordinate trailer assignments to specific loading bays, optimizing loading sequences and dispatch efficiency across high-volume operations
- Monitor team performance against hourly and daily box production KPIs, making real-time adjustments to staffing allocation to meet targets during peak periods
- Stock Movement & Quality Management:
- Maintain uninterrupted flow of goods out of the warehouse, ensuring accurate staging and dispatch aligned with business KPIs
- Operate MHE equipment (primarily PPT trucks) to load pallets onto trailers within set timeframes, following Pallet Manifest and supervisor instructions
- Work across both ambient and temperature-controlled warehouse environments while maintaining product quality standards
- Ensure correct boxes are staged from end of line and loaded into correct trailers according to dispatch requirements
- Liaise daily with Line Leaders, Quality Checkers, Inventory teams, and Shift Managers to maintain operational flow
- Safety & Process Improvement:
- Keep warehouse clear and identify potential hazards, dealing with them quickly and efficiently
- Continually review operating systems and procedures, recommending changes to improve operational efficiency
- Maintain strict adherence to Health and Safety standards, conducting equipment inspections and reporting incidents immediately
- Support shift supervisors with operational tasks during peak periods
- Assist in training new team members on warehouse procedures, safety protocols, and system usage
- Step-Up Transport Assistant
- Periods as Required, 2025 (Multiple deployments)
- Inbound Operations & Compliance:
- Ensure all delivery drivers depart at designated pull-out times by coordinating timely offloading of products from inbound trailers
- Conduct temperature checks and condition assessments on all incoming products, ensuring compliance with HelloFresh temperature and quality standards before tipping
- Execute proper splitting and receiving procedures using Matflo inventory management system, maintaining real-time data accuracy
- Reject non-compliant deliveries and escalate quality issues through proper channels
- Transport Coordination & Scheduling:
- Execute booking of all orders onto Fleet Communication Management System (FCMS), ensuring accurate scheduling and coordination
- Manage driver and vehicle arrivals and departures through busy transport yard, maintaining efficient flow
- Coordinate tipping of all vehicles with Warehouse Team to support material flow through the site
- Investigate missing/incorrect PO data and escalate supplier discrepancies via ICS tool
- Escalate and report early and late deliveries using correct procedures to minimize operational disruption
- Liaise with Partner Suppliers and Logistics teams to ensure seamless coordination with onsite operations
- Cross-Functional Communication:
- Communicate effectively with wider stakeholders across the business including Inventory Teams, Warehouse Teams, and Production
- Provide ad-hoc support to Warehouse Team during peak periods and operational requirements
- Encourage and help drive site's food safety culture, preventing process deviations that impact product safety, quality, and legality
- Maintain health and safety compliance in transport yard operations
- Key Achievements:
- Rapid progression: Advanced from Production Operative to Outbound Operative within first 6 months, demonstrating strong performance and potential
- Large-scale operational coordination: Regularly coordinate deployment of 10-25 teams and 9 MHE operators (7 PPT, 2 counterbalance) across outbound operations, managing production volumes of 5,000-15,000 boxes per day at throughput rates of 1,000-1,600 boxes/hour
- Cross-functional coordination: Successfully coordinate between Transport office and warehouse floor, assigning trailers to bays and MHE operatives to maintain on-time dispatch schedules across high-volume operations
- Selected for step-up opportunities: Regularly chosen by supervisors to step up as Transport Assistant due to reliability, systems knowledge, and operational awareness (deployed 15+ times in 2025)
- Inbound performance: Maintained 100% compliance with temperature and quality standards when stepping up in inbound operations, ensuring all deliveries meet HelloFresh requirements before tipping
- Zero missed pull-out times: Successfully coordinated inbound offloading operations to ensure all delivery drivers depart at designated pull-out times
- Maintained 100% safety compliance record while operating MHE equipment and coordinating teams in ambient and temperature-controlled environments
- Training responsibility: Trained 8+ new team members on warehouse procedures, safety protocols, and Matflo system usage in 2025
- Proactively identified and resolved operational inefficiencies, contributing to improved workflow and reduced loading times
Operations & Technology Manager
Codelab Educare Ltd
Abuja
05.2022 - 12.2024
- Managed day-to-day operations across multiple educational facilities serving 3,000+ students
- Implemented automated scheduling and booking systems for appointments and resource allocation
- Developed staff training programs focused on operational efficiency and technology adoption
- Oversaw inventory management for educational materials and facility resources
- Created automated notification systems for operational communications
- Maintained compliance with data protection regulations and safety protocols
- Reduced administrative processing time by 40% through workflow optimization
Operations Coordinator & Systems Administrator
Osoft Integrated Resources Ltd
Gwarinpa
06.2019 - 04.2022
- Coordinated logistics and operations for financial services platform
- Managed system databases and maintained data accuracy across multiple departments
- Developed workflow documentation and standard operating procedures
- Monitored daily operations to ensure service continuity and performance targets
- Collaborated with technical and customer-facing teams to resolve operational issues
- Implemented security protocols and compliance procedures
Operations & Systems Coordinator
Unorthodox Solutions Ltd
Abuja
03.2016 - 05.2019
- Managed inventory and stock movement for e-commerce platform serving 50,000+ users
- Coordinated order fulfillment workflows and warehouse operations
- Developed automated systems to reduce order processing time by 60%
- Monitored stock levels and coordinated with suppliers for timely replenishment
- Managed booking and scheduling systems for service marketplace platform
- Achieved 15,000+ successful bookings within first 3 months through efficient coordination
Education
Bachelor of Science - Business Administration
University of Abuja
Abuja, Nigeria 09.2010 - 09.2017
Skills
- Warehouse & Logistics Operations:
- Outbound goods flow management and dispatch coordination
- Transport yard coordination and vehicle management
- Stock movement and inventory control (inbound to outbound)
- Staging and loading operations following Pallet Manifest
- Warehouse management systems (Matflo, WMS familiarity)
- Production line support and end-of-line staging
- Stock accuracy and quality control
- Ambient and temperature-controlled warehouse operations
- Material flow coordination across site operations
- Equipment & Safety:
- MHE operation (PPT truck, EPT, counterbalance forklift, pallet jack)
- Health & safety compliance and incident reporting
- Equipment inspection and maintenance awareness
- Risk assessment and hazard identification
- Safe working practices in ambient and temperature-controlled environments
- Systems & Technology:
- Matflo Inventory Management System (daily user)
- Fleet Communication Management System (FCMS) - booking and coordination
- ICS tool for supplier discrepancy escalation
- Warehouse Management Systems (WMS)
- Strong IT literacy and system adaptability
- Data accuracy and reporting
- Quick learner for new systems (Dash Reports)
- PO data investigation and verification
- Operational Excellence:
- Cross-functional collaboration (Line Leaders, Quality Checkers, Inventory, Shift Managers, Transport Teams)
- Stakeholder communication across multiple business functions
- Partner Supplier and Logistics team liaison
- Radio and Slack communication in fast-paced environments
- Problem-solving and troubleshooting (PO discrepancies, delivery issues)
- Process optimization and efficiency improvement
- Time management and working to set timeframes
- Leadership & Teamwork:
- Team coordination and deployment (scheduling staff across operational areas)
- Resource allocation and workload balancing
- Training and mentoring new team members (8 trained in 2025)
- Supporting supervisors with operational coordination and staff assignments
- Performance monitoring against production targets
- Strong work ethic and reliability
- Ability to work effectively both independently and as part of a team
Certification
- MHE Operation Certifications: Counterbalance Forklift, Reach Truck, PPT (Rider Pallet Truck), Manual Pallet Jack - Hellofresh internal Certification
- Health & Safety in the Workplace
- Agile Product Management - Scrum Alliance Certification
- Technical Support Fundamentals - Google Certificate
ADDITIONAL INFORMATION
- Current HelloFresh Employee: Already familiar with site operations, safety protocols, and company culture
- Operational Areas Covered: Proven experience across Production(Kitting and Hybrid Lines), Outbound, and Inbound/Transport operations - providing comprehensive understanding of entire warehouse flow
- Career Commitment: Relocated to UK (January 2025) specifically to build long-term career in warehouse operations and logistics. Seeking to grow from frontline operations into leadership roles at HelloFresh
- Right to Work: Full UK work authorization
- Availability: Flexible to work across shifts and step up to Shift Manager role when required. Willing to discontinue any outside commitments to focus fully on Team Leader responsibilities
- References: Available upon request, including current HelloFresh Line Leaders and Shift Managers who can speak to step-up performance and leadership potential
WHY I'M READY FOR STOCK MOVEMENT TEAM LEADER
- Proven Large-Scale Operational Coordination:
- I currently coordinate deployment of 10-25 teams and 9 MHE operators daily, managing production volumes of 5,000-15,000 boxes per day at throughput rates of 1,000-1,600 boxes/hour. Working alongside the Outbound Manager, I assign staff to chutes, pallet wrapping, and tramming operations while coordinating with Transport office on trailer-to-bay assignments. I monitor performance against hourly and daily KPIs, making real-time staffing adjustments during peak periods. This operational coordination experience directly aligns with the team leadership and resource management responsibilities of the Stock Movement Team Leader role.
- Complete Understanding of Stock Flow:
- My experience spans the entire journey: inbound operations (temperature checks, quality compliance, Matflo receiving), warehouse storage, and outbound dispatch (staging, loading, coordination). Having worked across Production, Outbound, and Inbound/Transport operations, I understand how each stage impacts the next and can lead teams to optimize the complete process.
- Systems Expertise:
- Daily user of Matflo Inventory Management System
- Trained on FCMS for booking and coordination
- Familiar with ICS tool for escalations
- Experience with Pallet Manifest and dispatch procedures
- Strong IT literacy for quick adoption of Dash Reports
- Proven Leadership Indicators:
- Coordinate 10-25 teams daily in high-volume operations (5,000-15,000 boxes/day)
- Selected 15+ times in 2025 to step up as Transport Assistant
- Trained 8+ new team members on procedures and systems
- Trusted by management to coordinate operational resources and make real-time deployment decisions
- Demonstrated ability to maintain performance standards across multiple areas
- My Commitment:
- After 8+ years in operations management internationally, I made a strategic decision to relocate to the UK and build a warehouse operations career from the ground up. I chose HelloFresh specifically for its operational excellence and clear progression pathways. My rapid advancement (Production to Outbound in 6 months, regular step-up selections) demonstrates both my capability and my commitment to this career path.
- I'm not seeking quick promotion—I'm seeking to formalize the coordination and leadership responsibilities I'm already performing, and to grow into senior warehouse management roles at HelloFresh over the coming years.
Timeline
Outbound Operative
HelloFresh (Windmill)
01.2023 - 11.2025
Operations & Technology Manager
Codelab Educare Ltd
05.2022 - 12.2024
Operations Coordinator & Systems Administrator
Osoft Integrated Resources Ltd
06.2019 - 04.2022
Operations & Systems Coordinator
Unorthodox Solutions Ltd
03.2016 - 05.2019
Bachelor of Science - Business Administration
University of Abuja
09.2010 - 09.2017