ABIODUN ADEYINKA ADETORO
London ,Greater london
Summary
Results-driven Data and Research Analyst with a strong academic foundation in Computer Science , specialise in transforming complex datasets into clear, actionable insights that support evidence-based decision-making. Experienced in data analysis, dashboard development, and research-driven problem solving, with a proven ability to improve processes and enhance organisational performance.
Technically proficient and analytically minded and bring hands-on experience in troubleshooting systems, configuring hardware, and maintaining software environments.,thrive in fast-paced environments, working effectively both independently and collaboratively to deliver high-quality outcomes under tight deadlines. Passionate about leveraging data to drive strategic business improvements and operational efficiency.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Data and research analyst
University of Roehampton
Roehampton lane London , Greater London
2026.01 - Current
- Conducted in-depth research on market trends, delivering insights that informed business strategy.
Assisted creation of predictive models to forecast market behaviour and support planning.
Collaborated with IT teams to improve system efficiency and strengthen data management capabilities.
Used advanced Excel functions to streamline data processing, boosting operational efficiency.
Enhanced data quality through rigorous validation and cross-checking processes.
Designed customised dashboards aligned with client specifications to visualise key metrics.
Translated complex analytical findings into clear documentation for non-technical stakeholders.
Developed comprehensive data analysis reports using statistical software tools.
Utilised SQL queries to efficiently extract required information from databases.
IT/POS Support Analyst
Funds and Electronics Transfer Solution
Lagos,Nigeria, Lagos Island
2022.07 - 2025.12
- Collected, analysed, and monitored 10,000+ daily POS transactions to identify patterns, recurring issues, and performance trends, improving incident detection speed by 30%.
Developed automated reports and interactive dashboards tracking sales performance, transaction failures, and system downtime, reducing manual reporting time by 40%.
Queried POS databases using Excel, SQL, and Power BI to generate actionable insights that supported data-driven decision-making across operations and support teams.
Delivered data-driven recommendations that improved POS system efficiency and reduced transaction error rates by 25% within six months.
Partnered with business stakeholders to translate technical incidents into measurable business impact, helping quantify lost revenue exposure and downtime costs for senior management.
Documented and analysed recurring system issues, creating a structured knowledge base that improved first-time resolution rate by 35% and reduced average ticket handling time.
IT/POS/ATM Support Analyst
Polaris Bank Limited
Lagos, Ikeja
2019.01 - 2021.01
- Assisted in validating POS data integrity across integrated systems (inventory, accounting, payment gateways).
- Tracked and reported KPIs such as POS uptime, transaction success rate, average resolution time, and customer satisfaction.
- Supported compliance reporting (e.g., PCI-DSS logs, transaction audits) through structured data extraction and analysis.
- Installed, configured, and tested POS applications, ensuring compatibility with business requirements and payment systems.
- Collaborated with cross-functional teams to gather requirements and translate technical findings into actionable business insights.
- Developed and maintained documentation, including technical procedures, troubleshooting guides, and compliance reports.
Internship Training
Guaranty Trust Bank Plc
Lagos, Alimosho
2014.01 - 2015.01
- Attended to customer online complaints and ensured active payments through E-Banking.
Student Industrial Work Experience
Ray Power FM
Lagos, Alimosho
2012.01 - 2012.06
- Maintained transmitters and receivers to ensure all equipment worked efficiently.
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
Computer Operator
GOD’S GIFT Computer Institute
Lagos, Ikeja
2008.01 - 2009.01
- Performed typesetting and managed Excel worksheets.
- Liaised with IT vendors, securing competitive pricing for hardware and software purchases.
- Coordinated efficient communication lines to enhance interdepartmental collaboration.
- Ensured accurate data entry procedures for reliable record-keeping purposes.
Education
MSc - Data Science
University Of Roehampton
London2026-09
BSc - Computer Science
Bestower International University
Cotonou 2019.01 - 2022.01
High School Diploma - Electrical Engineering
Lagos State Polytechnic
Ikorodu 2017.10 - 2019.08
OND - Electrical Engineering
The Polytechnic Ibadan
Nigeria 2011.09 - 2013.10
Skills
- Data Analysis & Exploratory Data Analysis (EDA)
SQL & Database Querying
Power BI Dashboard Development
Advanced Excel (PivotTables, Power Query, Formulas)
Python for Data Analysis
Data Cleaning & Data Quality Management
Data Visualisation & Reporting
Statistical Analysis & Machine Learning Fundamentals
Certification
- Diploma in Data Analysis| IdealNovate Lagos|2025
- Diploma in Java EE | NIIT Lagos | 2025
- Certified Professional Diploma |Ideal Novate Africa |2025
- Web Development with HTML, JavaScript & CSS | IBM Developer Skill Network | 2022
- Git & GitHub Essential | 2022
- Health Safety & Environment (HSE Level 1, 2 & 3) | 2019
Timeline
Data and research analyst
University of Roehampton
2026.01 - Current
IT/POS Support Analyst
Funds and Electronics Transfer Solution
2022.07 - 2025.12
IT/POS/ATM Support Analyst
Polaris Bank Limited
2019.01 - 2021.01
BSc - Computer Science
Bestower International University
2019.01 - 2022.01
High School Diploma - Electrical Engineering
Lagos State Polytechnic
2017.10 - 2019.08
Internship Training
Guaranty Trust Bank Plc
2014.01 - 2015.01
Student Industrial Work Experience
Ray Power FM
2012.01 - 2012.06
OND - Electrical Engineering
The Polytechnic Ibadan
2011.09 - 2013.10
Computer Operator
GOD’S GIFT Computer Institute
2008.01 - 2009.01
MSc - Data Science
University Of Roehampton