Abin Daniel
Belfast,Antrim
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Business development officer
Avodha Edutech Private Limited
Ernakulam, Kerala
02.2021 - 08.2023
- Established a network with strategic third parties, such as other education consultancies and businesses.
- Strengthened relationships with key clients through and maintaining a good customer retention rate.
- Grew revenue by an average of 2% per year by implementing new strategies to speed up company growth.
- Monitored and analysed competitor activity and adjusting sales strategy accordingly to maximise profitability.
- Promoted excellent customer service standards that boosted customer service ratings from 85 to 90%.
- Consistently maximised client engagement, collaborating with marketing department to ensure effective integration in different campaigns.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
Education
Bachelor of Commerce - Finance
Mar Elias College
Ernakulam 08.2017 - 08.2020
Skills
- Salesforce
- Sales cycle management
- Sales process optimisation
- Zoom sales calls
- Consultative sales
- Warm and cold calling
- Marketing expertise
- Performance goals
- Sales leadership
- Proposal writing
- Excel proficiency
Languages
English
Upper intermediate
Malayalam
Native
Timeline
Business development officer
Avodha Edutech Private Limited
02.2021 - 08.2023
Bachelor of Commerce - Finance
Mar Elias College
08.2017 - 08.2020
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