Dedicated healthcare professional with expertise in patient care coordination, therapeutic interaction, and palliative care. Proficient in handling medical equipment, healthcare software, and special needs adaptations while adhering to confidentiality laws and the equalities act. Demonstrates strong risk assessment capabilities, behavioural management techniques, and empathy in practice to support diverse patient needs. Committed to enhancing community outreach efforts and delivering compassionate care aligned with best practices in healthcare.
Team Leader of the year 2024
Improving Efficiency & Solving Complex Problems
Exceeding Expectations Whilst Meeting Set Targets
Increased Clients Satisfaction
Understanding Banking Business - Agusto & Co
NVQ Certificate Diploma In Customer Services
NVQ Level 5 I Health & Social Care