Microsoft Dynamics NAV and BC
Versatile Support Analyst skilled at rapidly defining client issues and quickly applying effective solutions. Specialization in different environments. Gifted at handling issues ranging from minor software misconfigurations to complex failures. Committed to tracking full support ticket lifecycles to confirm successful resolutions. Self-motivated and attentive with good interpersonal and problem-solving abilities. Offering 17 years of experience in diverse industries.
1st, 2nd and 3r Tier end-user support
Microsoft Dynamics NAV and BC
SQL
Python
Humanitarian service