
Ambitious and motivated Business Management student due to graduate in August 2026, with over five years of experience in customer-facing roles across hospitality and service environments. Experienced in building positive customer relationships, handling enquiries, resolving problems and delivering a consistently professional service. Progressed within the hospitality industry from a bar-based role into reception, developing strong communication, organisational and customer service skills. Proven ability to increase sales through effective upselling and customer-focused recommendations. Now seeking to begin a long-term career in the property industry, with a particular interest in residential sales, lettings and property management. Eager to learn, develop professional sales and negotiation skills and contribute to the success of a growing estate agency.