- Deeply passionate about design and painting, dedicating much of my leisure time to crafting something fresh like crocheting
- I enjoy reading
- photography
Abii Gamble
52 York Road,Church Gresley
Summary
Results-oriented professional with experience in retail, customer service, and logistics. Expertise in communication, problem-solving, and organisation enhances team efficiency. Strong IT systems knowledge supports streamlined operations. Eager to drive continuous improvement and foster collaborative team environments.
Overview
6
6
years of professional experience
Work History
FLT Driver & Office Support
DSV
, Derbyshire
03.2025 - Current
- Operate FLT equipment safely and efficiently within a high-volume warehouse environment
- Coordinate inbound and outbound deliveries, including bay allocation and driver communication
- Supported logistics planning to optimise operations and ensure timely deliveries
- Maintained records and assisted in scheduling to enhance warehouse organisation
- Contributed to operational efficiency through collaboration and clear communication
Apprentice Counter Staff
Harlow Bros Timber Merchant
Coalville
08.2022 - 03.2025
- Delivered high-quality customer service at the trade counter, building strong and lasting client relationships
- Provided expert advice on timber products and suitable solutions based on customer requirements
- Acquired comprehensive knowledge of timber products and trade supply operations to enhance customer service
- Executed accurate sales transactions using internal IT systems, contributing to smooth sales processes
- Coordinated order preparation and delivery logistics to maintain accuracy and support timely fulfilment
- Supported stock control, merchandising, and branch organisation
- Demonstrated a proactive approach to learning and consistently acted on feedback to improve performance
Retail Sales Associate
CeX, Coalville
Coalville
07.2021 - 08.2022
- Delivered excellent customer service, resolving queries and issues professionally
- Processed in-store and online sales transactions, ensuring accuracy and efficiency to enhance customer satisfaction
- Leveraged product knowledge to guide customers in making informed purchasing decisions, resulting in increased sales
- Handled cash transactions and maintained high levels of till accuracy
- Managed stock inventory using internal systems and databases
- Enhanced store presentation and customer engagement through strategic contributions that attracted and retained shoppers
- Assessed, tested, and valued electronic goods in line with company standards
Receptionist
Empire Tattoo Studio
Leicester
01.2021 - 07.2021
- Welcomed clients as first point of contact, ensuring a professional and inviting atmosphere
- Responded to phone and in-person enquiries about services, pricing, and aftercare, enhancing client understanding and satisfaction
- Coordinated appointment scheduling for multiple artists, optimising time management and minimising delays
- Maintained accurate booking systems and minimised scheduling conflicts
- Supported administrative tasks including payments, stock handling, and workspace organisation
- Assisted with social media engagement and customer communication
- Ensured compliance with hygiene and health & safety standards
Sales Associate
Shell Energy
Coalville
06.2020 - 01.2021
- Provided friendly, efficient, and professional customer service to foster customer loyalty
- Supported customers with purchases and enquiries, ensuring a positive experience in a fast-paced retail environment
- Executed merchandising and stock presentation to enhance product visibility
- Followed health, safety, and hygiene procedures consistently
Education
GCSEs -
Ashby Grammar School
Ashby De-La-Zouch01-2014
Hinckley College
Hinckely01-2018
Skills
- Strong verbal and written communication
- Team collaboration and interpersonal skills
- Customer service excellence and engagement
- Problem-solving and decision-making
- Stock control and inventory management
- Retail sales and merchandising
- Administrative and reception support
- IT applications
Interests
Timeline
FLT Driver & Office Support
DSV
03.2025 - Current
Apprentice Counter Staff
Harlow Bros Timber Merchant
08.2022 - 03.2025
Retail Sales Associate
CeX, Coalville
07.2021 - 08.2022
Receptionist
Empire Tattoo Studio
01.2021 - 07.2021
Sales Associate
Shell Energy
06.2020 - 01.2021
GCSEs -
Ashby Grammar School
Hinckley College