Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Abii Gamble

52 York Road,Church Gresley

Summary

Results-oriented professional with experience in retail, customer service, and logistics. Expertise in communication, problem-solving, and organisation enhances team efficiency. Strong IT systems knowledge supports streamlined operations. Eager to drive continuous improvement and foster collaborative team environments.

Overview

6
6
years of professional experience

Work History

FLT Driver & Office Support

DSV
, Derbyshire
03.2025 - Current
  • Operate FLT equipment safely and efficiently within a high-volume warehouse environment
  • Coordinate inbound and outbound deliveries, including bay allocation and driver communication
  • Supported logistics planning to optimise operations and ensure timely deliveries
  • Maintained records and assisted in scheduling to enhance warehouse organisation
  • Contributed to operational efficiency through collaboration and clear communication

Apprentice Counter Staff

Harlow Bros Timber Merchant
Coalville
08.2022 - 03.2025
  • Delivered high-quality customer service at the trade counter, building strong and lasting client relationships
  • Provided expert advice on timber products and suitable solutions based on customer requirements
  • Acquired comprehensive knowledge of timber products and trade supply operations to enhance customer service
  • Executed accurate sales transactions using internal IT systems, contributing to smooth sales processes
  • Coordinated order preparation and delivery logistics to maintain accuracy and support timely fulfilment
  • Supported stock control, merchandising, and branch organisation
  • Demonstrated a proactive approach to learning and consistently acted on feedback to improve performance

Retail Sales Associate

CeX, Coalville
Coalville
07.2021 - 08.2022
  • Delivered excellent customer service, resolving queries and issues professionally
  • Processed in-store and online sales transactions, ensuring accuracy and efficiency to enhance customer satisfaction
  • Leveraged product knowledge to guide customers in making informed purchasing decisions, resulting in increased sales
  • Handled cash transactions and maintained high levels of till accuracy
  • Managed stock inventory using internal systems and databases
  • Enhanced store presentation and customer engagement through strategic contributions that attracted and retained shoppers
  • Assessed, tested, and valued electronic goods in line with company standards

Receptionist

Empire Tattoo Studio
Leicester
01.2021 - 07.2021
  • Welcomed clients as first point of contact, ensuring a professional and inviting atmosphere
  • Responded to phone and in-person enquiries about services, pricing, and aftercare, enhancing client understanding and satisfaction
  • Coordinated appointment scheduling for multiple artists, optimising time management and minimising delays
  • Maintained accurate booking systems and minimised scheduling conflicts
  • Supported administrative tasks including payments, stock handling, and workspace organisation
  • Assisted with social media engagement and customer communication
  • Ensured compliance with hygiene and health & safety standards

Sales Associate

Shell Energy
Coalville
06.2020 - 01.2021
  • Provided friendly, efficient, and professional customer service to foster customer loyalty
  • Supported customers with purchases and enquiries, ensuring a positive experience in a fast-paced retail environment
  • Executed merchandising and stock presentation to enhance product visibility
  • Followed health, safety, and hygiene procedures consistently

Education

GCSEs -

Ashby Grammar School
Ashby De-La-Zouch
01-2014

Hinckley College
Hinckely
01-2018

Skills

  • Strong verbal and written communication
  • Team collaboration and interpersonal skills
  • Customer service excellence and engagement
  • Problem-solving and decision-making
  • Stock control and inventory management
  • Retail sales and merchandising
  • Administrative and reception support
  • IT applications

Interests

  • Deeply passionate about design and painting, dedicating much of my leisure time to crafting something fresh like crocheting
  • I enjoy reading
  • photography

Timeline

FLT Driver & Office Support

DSV
03.2025 - Current

Apprentice Counter Staff

Harlow Bros Timber Merchant
08.2022 - 03.2025

Retail Sales Associate

CeX, Coalville
07.2021 - 08.2022

Receptionist

Empire Tattoo Studio
01.2021 - 07.2021

Sales Associate

Shell Energy
06.2020 - 01.2021

GCSEs -

Ashby Grammar School

Hinckley College
Abii Gamble