Abiha Islam Rimi
Cork
Summary
Detail-oriented and motivated professional with experience in customer service, front desk operations, and administrative support, currently pursuing a Bachelor's degree in Computer Science. Proven ability to work efficiently in fast-paced environments, manage records accurately, support daily operations, and communicate professionally with clients and teams. Strong interest in IT support, digital systems, and technology-driven roles, with a commitment to continuous learning and professional development.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
Cork, Ireland
11.2025 - Current
- Working in this role as an alternative part-time position while actively seeking another part-time opportunity.
- Gaining hands-on experience in customer service, teamwork and fast-paced work environments.
Class Representative
Griffith College
Cork, Ireland
09.2025 - Current
- Represent students in meetings with faculty and administration.
- Communicate academic updates and coordinate peer support.
- Assist in organizing discussions and addressing student concern.
Receptionist
Shawarma Restaurant
Sylhet, Bangladesh
01.2024 - 07.2024
- Processed customer orders and payments using the POS system.
- Coordinated with kitchen staff to ensure timely service.
- Maintained a clean and organized reception area.
Receptionist / Administrative Assistant
Home Care BD Ltd.
Dhaka, Bangladesh
02.2023 - 12.2023
- Managed front desk operations and handled phone and in-person inquiries.
- Coordinated appointment scheduling and maintained accurate records.
- Supported administrative operations, including filing and database updates.
- Provided basic IT and technical support for office systems.
Education
Bachelor of Science - B.Sc. in Computer Science
Griffith College
Cork, Ireland2029
Certificate of Higher Education - Higher Secondary Certificate in Science
BAF Shaheen College Shamshernagar
Sylhet, BangladeshSecondary School Certificate in Science
Hazi Md Ustwar Girls High School
Sylhet, BangladeshSkills
- Core Operations: Customer service, Administrative support, Data entry, POS systems, Microsoft Office, Basic IT support
- Programming and Web: Python, HTML, CSS, and JavaScript
- Languages : English (C2), Hindi (C2), Urdu (C2), Bengali (Native)
Timeline
Crew Member
McDonald's
11.2025 - Current
Class Representative
Griffith College
09.2025 - Current
Receptionist
Shawarma Restaurant
01.2024 - 07.2024
Receptionist / Administrative Assistant
Home Care BD Ltd.
02.2023 - 12.2023
Bachelor of Science - B.Sc. in Computer Science
Griffith College
Certificate of Higher Education - Higher Secondary Certificate in Science
BAF Shaheen College Shamshernagar
Secondary School Certificate in Science
Hazi Md Ustwar Girls High School