Abigail Wood
Tidworth,Wiltshire
Summary
Motivated Criminology and Psychology Graduate experienced in risk evaluation, evidence interpretation, and practical application of psychological theory. Achieved high standards of safety and compliance while managing a busy retail environment, demonstrating leadership and conflict resolution skills. Focused on ethical practice and continuous development to enhance public safety and foster positive outcomes within criminal justice sector.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Retail manager
Iceland Foods
Andover, Hampshire
2024.09 - Current
- Delivered exceptional service standards by promoting team collaboration and commitment.
- Handled customer complaints effectively to maintain high levels of customer satisfaction.
- Gained excellent product knowledge through diligent research, leading to better sales performance.
- Organised special events and promotions to drive traffic and increase sales volume.
- Managed inventory for smoother operations.
- Oversaw food safety procedures, managed short‑dated stock, and ensured legal compliance, demonstrating strong judgement under pressure.
- Trained, supported, and motivated team members, promoting effective communication and consistent performance.
- Implemented loss prevention strategies for reducing shrinkage levels in the store.
- Resolved complex disputes and handled product returns with professionalism, offering practical solutions to maintain customer satisfaction and uphold stellar reputation.
- Conducted regular performance reviews, fostering a culture of continuous improvement amongst team members.
- Completed opening and closing procedures each day.
Student Dental Assistant
Defence Medical Services, Bulford Dental Centre
Bulford, Wiltshire
2022.07 - 2022.07
- Engaged with patients of varying needs, fostering a supportive and compassionate clinic atmosphere.
- Maintained strict patient confidentiality and adhered to professional standards within a regulated clinical environment.
- Sterilised dental instruments, ensuring safety and hygiene for patients and staff.
- Upheld high standards of cleanliness in the clinic by following stringent hygiene protocols.
- Observed clinical procedures closely, identifying key steps and maintaining accuracy when supporting routine tasks.
- Utilised various dental technologies to support efficient practice operations.
- Shadowed dental professionals and gained insight into teamwork, professional boundaries, and ethical decision-making.
- Developed strong observational skills by monitoring clinical procedures
Education
Bachelor of Science - Criminology with Psychology
Solent University
Southampton 2023.09 - 2026.06
A-Levels - Biology, Chemistry, Psychology
The Wellington Academy
Ludgershall, Wiltshire 2021.09 - 2023.07
Skills
- Procedural Compliance & Ethical Practice — Experienced in following strict guidelines, ethical standards, and safety procedures across academic research, clinical observation, and retail management
- Conflict Resolution & De‑escalation — Able to remain calm under pressure, manage challenging behaviour, and resolve conflict effectively in fast‑paced environments
- Professional Communication — Skilled in adapting communication for different audiences, including persuasive writing, academic reporting, and clear professional dialogue in workplace settings
- Team leadership
- Data analysis
- Analytical & Critical Thinking — Able to evaluate research, interpret data, and apply evidence‑based reasoning when analysing behaviour, risk, and real‑world problems
- Risk Awareness & Behavioural Assessment — Experienced in recognising behavioural patterns, identifying risk factors, and understanding offender–victim–public dynamics through academic and professional work
- Attention to Detail & Observational Skills — Developed strong accuracy and observational ability through crime scene investigation work, scientific practicals, and clinical shadowing
- Reflective Practice & Self‑Development — Competent in evaluating personal performance, identifying knowledge gaps, and using reflective frameworks to support continuous professional growth
Affiliations
- The Gym & Personal Fitness
- Literary Reading
Languages
German
Intermediate
English
Native
Volunteer Work
- Volunteer Mentor – CoachBright Supported disadvantaged students and strengthened communication, coaching, and interpersonal skills. Demonstrated patience, empathy, and the ability to adapt explanations to individual needs.
- Duke of Edinburgh’s Award – Bronze Built resilience, teamwork, and problem‑solving skills through challenging outdoor and community activities.
- Charity & Community Work Participated in fundraising and local initiatives, showing commitment to public service and social responsibility.
- School Prefect Held a trusted leadership role, supporting peers and contributing to a positive school environment.
Additional Information
- Willingness to Relocate
- Available for Start Within Three Weeks
References
References available upon request.
Timeline
Retail manager
Iceland Foods
2024.09 - Current
Bachelor of Science - Criminology with Psychology
Solent University
2023.09 - 2026.06
Student Dental Assistant
Defence Medical Services, Bulford Dental Centre
2022.07 - 2022.07
A-Levels - Biology, Chemistry, Psychology
The Wellington Academy
2021.09 - 2023.07