Abigail Smith

Drug Product Team

• Performed routine analytical testing to support drug product release and stability studies in accordance with GMP requirements
• Conducted HPLC analysis for assay and related substances, ensuring accurate and reproducible results
• Carried out dissolution and disintegration testing to assess drug product performance
• Performed Karl Fischer titration for moisture content determination
• Used XRPD to support solid-state characterisation and PSD techniques for particle size analysis
• Accurately recorded experimental data and reported results within strict regulatory and project deadlines
• Worked collaboratively within cross-functional drug product team, supporting multiple projects simultaneously
• Followed laboratory SOPs and safety procedures to maintain data integrity and compliance

• Communication Skills: Active listening to understand new team members' questions and concerns. Providing constructive feedback and encouragement to new team members and the management team. Successfully upsold products, consistently increasing average transactions through personalized recommendations and proactive customer engagement.
• Leadership Skills: Leading by example, demonstrating professionalism, punctuality, and adherence to company policies. Motivating and inspiring new employees to perform their best. Taking responsibility for the training and development of others.
• Teamwork and Collaboration: Working closely with other team members and managers to ensure a cohesive training approach. Encouraging a team-oriented atmosphere among new employees. Collaborating with peers to share best practices and improve training programs.
• Problem-Solving Skills: Ability to think on your feet and handle unexpected situations calmly. Identifying gaps in a new employee's understanding and addressing them effectively. Finding solutions to training-related challenges.
• Adaptability and Flexibility: Adjusting training techniques based on feedback and results. Being open to learning new training methods or updating knowledge on company policies. Handling changes in the training schedule or adapting to different learning speeds.

• Enthusiasm and Positive Attitude: Bringing a cheerful and enthusiastic attitude to work every day. Maintaining a professional and friendly demeanour, even in stressful situations.
• Basic Technical Skills: Understanding and troubleshooting basic issues with bowling lane equipment. Using communication devices (e.g., radios, phones) to coordinate with team members.