Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Achievements
Timeline
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Abigail Haworth

Crewe,Cheshire

Summary

A versatile professional with a strong foundation in teamwork and adaptability, demonstrated through diverse roles across various locations. Possesses a keen eye for detail and creativity, supported by multiple Diplomas in creative studies. Proficient in tech and digital skills, including POS systems and basic design tools such as Photoshop and Microsoft software. Adept at problem-solving and taking initiative during high-pressure situations to ensure smooth operations. Committed to leveraging these skills for effective marketing, branding, or content creation roles while fostering positive staff relationships.

Overview

6
6
years of professional experience

Work History

Crew team member

Co-op Food
Crewe, Cheshire
01.2022 - Current
  • Operated tills, processed cash and card transactions, and ensured accurate and safe handling of payments.
  • Enhanced team morale by implementing motivational strategies as well as creating familiar connections with regular customers.
  • Worked across multiple stores in both Manchester and Cheshire, adapting quickly to different teams and store structures.
  • Provided friendly and effective customer service by assisting shoppers, resolving issues efficiently and focusing on building a lasting customer relationship through exceptional experiences.
  • Replenished stock, rotated products and maintained a hygienic and organised store layout.
  • Monitored Stores sales data and exceeded predicted sales numbers by 10% each week.

Crew member

McDonald's
Sandbach, Cheshire
09.2019 - 01.2022
  • Worked effectively in a fast-paces environment, handling fry station, drive-thru order taking and payment windows and drink and online order preperation.
  • Maintained high food safety and quality standards, especially during the COVID-19 pandemic.
  • Collaborated with team members to meet high demand, ensuring smooth operations during busy periods.
  • Handled high-pressure situations calmly providing solutions promptly.
  • Assisted in staff training to enhance teamwork and improve service delivery.

Education

Diploma of Higher Education - Art and Design

South Cheshire Collage
Crewe
09/2020 - 05/2022

NVQ Level 3 - Combined Diploma in Beauty Therapy

EVJ Acadamy
Stalybridge
11/2022 - 04/2023

NVQ Level 3 - Diploma in Nail Technology

EVJ Acadamy
Stalybridge
05/2023 - 08/2023

GCSEs -

Sandbach Girls School
Sandbach

Skills

  • Teamwork and Adaptability - Experience in working in various roles across different locations and quickly adapting to new teams and understanding that a positive relationship between staff is extremely important and something I value
  • Creativity and Visual Skills - My various Diplomas in creative studies demonstrates my passion for the arts and a keen eye for detail I understand visual aesthetics which is useful for marketing, branding or content creation
  • Tech and Digital Skills - Comfortable using POS systems, tills and digital ordering platforms and I also have a basic knowledge of design tools such as Photoshop and simple Microsoft softwares
  • Problem Solving and Initiative - Experience working under pressure during busy periods, resolving customers complains and ensuring smooth operations

Accomplishments

  • Created a detailed costume for a collaboration with the theatre group, which went on to be displayed in the Crewe Lyceum reception areas.
  • Recognised for my artistic and creativity early in school and gained a gifted and talented award.
  • Organised and attended my own exhibitions to display my artwork

Personal Achievements

  • Experienced in customer service, digital content creation and business support.
  • Captured and edited professional photography for P&L Limited, enhancing their online presence through social media management and strategic advice, leading to increased customer engagement and a fully booked schedule
  • Gained insight into corporate operations during work experience at Barclays Call Centre Gadbrooke, exploring various departments and how the business resolves customer issues efficiently.

Timeline

Crew team member

Co-op Food
01.2022 - Current

Crew member

McDonald's
09.2019 - 01.2022

Diploma of Higher Education - Art and Design

South Cheshire Collage
09/2020 - 05/2022

NVQ Level 3 - Combined Diploma in Beauty Therapy

EVJ Acadamy
11/2022 - 04/2023

NVQ Level 3 - Diploma in Nail Technology

EVJ Acadamy
05/2023 - 08/2023

GCSEs -

Sandbach Girls School
Abigail Haworth