Abigail Davies

• Working at Costa Coffee involved a variety of duties, typically centred around providing excellent customer service and maintaining a clean, efficient, and welcoming environment.
• Duties included: Greeting Customers: Welcoming customers warmly as they enter the store.
• Preparing Beverages: Making and serving a variety of coffee and other beverages to Costa Coffee standards.
• Food Preparation: Preparing and serving food items, such as sandwiches, pastries, and snacks.
• Maintaining Cleanliness: Keeping the counter, tables, and seating areas clean and tidy.
• Sanitizing Equipment: Regularly cleaning and cleaning equipment, utensils, and work areas to adhere to health and safety standards.
• Dishwashing: Washing and storing dishes, cups, and utensils.
• The Old Market

• Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
• Conducted daily inventory checks to manage stock levels accurately.
• Trained new staff members, fostering a supportive working environment.
• Fostered a welcoming store environment by maintaining clean and well-organised displays.
• Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
• Managed till operations smoothly, reducing waiting time for customers.
• Improved customer service by efficiently handling queries and complaints.

Worked as a volunteer on the farm, helping to maintain living standards for the animals, including feeding, mucking out, grooming, training horses