Abigail Chisveto
Portadawn,Arma
Summary
Dedicated care professional with extensive expertise in dementia and Alzheimer care, offering comprehensive personal care assistance and social activity support. Proficient in health and safety procedures, manual handling, and patient lifting techniques, ensuring the highest standards of safety and comfort. Skilled in person-centred practice, disability assistance, and incontinence management, with a strong emphasis on excellent communication and documentation skills. Committed to enhancing the quality of life for individuals with learning disabilities through patience and tolerance.
Compassionate individual with strong communication and problem-solving skills, coupled with background in customer service and conflict resolution. Proven ability to build trust and provide support in challenging situations. Dedicated to creating positive and nurturing environment for residents, fostering their growth and well-being.
Caring social work professional talented in managing diverse needs and caring for geriatric individuals. Offers mobility support and transportation to encourage independence. Skilled in coordinating appointments and managing household tasks.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Residential support worker
Southern Trust (HSC) Bluebell Children Home
Newry, Armagh City Banbridge and Craigavon
03.2025 - Current
- Provided emotional support for residents in distress.
- Delivered personal care whilst preserving dignity and respect of each individual resident.
- Encouraged independence amongst residents by assisting them in mastering day-to-day tasks.
- Kept accurate records to ensure continuity of care for residents.
- Escalated critical situations swiftly, preventing harm to residents or property damage.
- Improved resident wellbeing with individualised care plans.
- Identified potential triggers leading to behavioural outbursts, minimising incidents of unrest within the community setting.
- Maintained cleanliness, enhancing living conditions for residents.
- Communicated effectively with families, offering reassurance and updates on resident progress.
- Worked collaboratively with other support workers to maintain holistic care for clients.
- Adopted person-centred approach in all aspects of care-giving.
Support care worker
Sir Henry Recruitment
Belfast, Armagh City Banbridge and Craigavon
06.2022 - Current
- Helped organise engaging recreational activities to enhance the social skills of patients.
- Responded rapidly during emergencies ensuring timely medical intervention.
- Assisted clients with daily activities for improved quality of life.
- Offered respite services for family caregivers allowing them brief periods of rest or time off from caring duties.
- Assured proper nutrition by preparing meals as per dietary requirements of each individual client.
- Established supportive relationships with patients, fostering trust and communication.
- Transported clients to medical appointments or other necessary errands thereby providing indispensable logistical support.
- Offered emotional support during challenging times, facilitating better coping mechanisms.
- Calmly managed occasional outbursts or difficult behaviours from clients exhibiting excellent crisis management skills.
- Maintained a clean, safe environment for patients' comfort and safety.
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Met needs of clients with learning difficulties and handled challenging behaviours.
- Improved physical and mental wellbeing of service users through patient-centred care planning.
- Administered oral medication as required in line with stringent drug control regulations.
Care assistant
Zest Care Homes
Portadown, Armagh City Banbridge and Craigavon
01.2022 - 01.2025
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Organised recreational activities for improved social interaction amongst residents.
- Delivered excellent customer service by addressing concerns of patients' families.
- Maintained a calm demeanour during crisis situations thus providing reassurance to both the residents and their families.
- Provided emotional support to patients, improving their mental wellbeing.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Assisted in daily living activities for enhanced patient comfort.
- Respected privacy and dignity of each resident during provision of care services.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Maintained confidentiality and compliance standards for optimised patient care.
- Submitted reports to manager regarding status of client.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
Education
Bachelor of Science - Psychology
Great Zimbabwe University
Zimbabwe 04.2019 - 10.2021
Diploma of Higher Education - Education
Seke Teachers College
Zimbabwe 05.2012 - 04.2015
Certificates - Health and social sciences
Red Cross Society Zimbabwe
Zimbabwe 01.2021 - 02.2021
Skills
- Dementia care expertise
- Personal care assistance
- Social activity support
- Health and safety training
- Manual handling trained
- Washing and dressing support
- Manual handling
- Personal care support
- Patient lifting techniques
- Excellent communication
- Disability assistance
- Dress/toileting sling operation
- Person-centred practise
- Incontinence management
- Dementia and Alzheimer care
- Bereavement support
- Health and safety procedures
- Documentation skills
- Understanding of learning disabilities
- Patience and tolerance
Languages
English
Fluent
Affiliations
- Reading books and Travelling
Custom
REFERENCES
1. Bluebell Children Home
Managers Name: Simon McCaughran
Email address: simon.McCaughran@southerntrust.hscni.net
2. Zest Care Homes
Managers Name: Patricia Purvis
Email address: rosemountmanagers@zestcarehomes.co.uk
3. Sir Henry Recruitment
Managers Name: Penelope
Email address: info@sirhenryrecruitment.com
rosemountmanager@zestcarehomes.co.uk
3. P
Timeline
Residential support worker
Southern Trust (HSC) Bluebell Children Home
03.2025 - Current
Support care worker
Sir Henry Recruitment
06.2022 - Current
Care assistant
Zest Care Homes
01.2022 - 01.2025
Certificates - Health and social sciences
Red Cross Society Zimbabwe
01.2021 - 02.2021
Bachelor of Science - Psychology
Great Zimbabwe University
04.2019 - 10.2021
Diploma of Higher Education - Education
Seke Teachers College
05.2012 - 04.2015
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