Abigail Carey
Ashton in Makerfield,Wigan
Summary
Experienced in delivering guest-focused service within a dynamic theme park environment, adept at handling retail and admissions operations. Skilled in maintaining merchandise displays, managing transactions efficiently, and ensuring seamless guest experiences through proactive assistance and effective wayfinding. Demonstrates versatility by adapting quickly to various roles during peak periods, contributing to park presentation and supporting themed events. Committed to enhancing guest satisfaction through collaborative teamwork and attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Teaching assistant in primary school
St Thomas' Primary School
Ashton in Makerfield, Wigan
09.2022 - 06.2023
- Facilitated group activities during lessons which promoted team-work amongst students.
- Prepared classrooms for daily activities and tidied up afterwards, keeping surroundings neat and presentable at all times.
- Monitored pupil behaviour during class time, ensuring a conducive learning environment.
- Enhanced children's understanding of complex ideas by simplifying and explaining concepts in an engaging way.
- Aided in the supervision of children during break times further ensuring their safety while on school premises.
- Utilised creative teaching aids whilst assisting main teacher during lessons, making subject matter more interesting for students.
Early years practitioner
Over The Rainbow Nursery
Ashton in Makerfield, Wigan
09.2023 - 06.2024
- Accompanied small groups on outings or field trips for enriching practical learning experiences.
- Ensured cleanliness of nursery after each use, maintaining high hygiene standards at all times.
- Dealt swiftly with challenging behaviour, ensuring minimal disruption to daily routine.
- Encouraged social development with group play and interaction.
- Integrated new students into the existing groups smoothly reducing separation anxiety.
- Conducted interactive circle time sessions to boost confidence levels amongst shy children.
- Responded quickly during emergencies or accidents, guaranteeing child safety at all times.
Special needs teaching assistant
Willow Grove Primary School
Ashton in Makerfield, Wigan
09.2024 - Current
- Successfully managed challenging behaviour through de-escalation techniques.
- Worked one-on-one with children with Autism Spectrum Disorder and Mental Health Needs.
- Implemented behavioural management techniques for improved classroom discipline.
- Enhanced student participation in school activities by creating inclusive environments.
- Provided emotional support to children facing personal or academic challenges.
- Ensured safety of students at all times during school hours.
- Delivered sensory-based lessons for children with severe learning disabilities.
Education
GCSEs - Secondary Education
St Edmund Arrowsmith Catholic High School
Ashton in Makerfield, Wigan 09.2016 - 06.2021
NVQ Level 3 - Early Years Educator
Warrington and Vale Royal College
Warrington 09.2021 - 06.2023
Bachelor of Arts - Early Years Teaching
Edge Hill University
Ormskirk 09.2023 -
Skills
- Delivered friendly, guest‑focused service across retail and admissions in a busy theme park environment
- Assisted guests with ticket scanning, purchases, enquiries, and wayfinding to ensure a smooth guest experience
- Maintained clean, well‑presented merchandise displays through regular tidying, stock rotation, and replenishment
- Accurately served customers at point‑of‑sale, handling cash and card transactions efficiently
- Supported visual standards by keeping retail areas guest‑ready, organised, and on‑brand throughout the day
- Adapted quickly between roles including shop floor, admissions, and park support during peak periods
- Provided proactive customer assistance, responding positively to guest questions and concerns
- Contributed to park presentation through cleaning, upkeep, and attention to detail in guest‑facing areas
- Supported themed experiences and special events, including costumed roles and seasonal attractions
- Worked collaboratively within a fast‑paced team to deliver a safe, enjoyable, and memorable guest experience
Certification
- Health & Safety at Work
- Fire Safety Awareness
- Manual Handling Training
- Cash Handling / Till Operations
- Food Hygiene Level 1
- Equality, Diversity & Inclusion Awareness Training
- Themed & Seasonal Event Operations
- Guest Flow & Crowd Awareness Training
- Safeguarding
- First Aid Awareness
Affiliations
- Participating in special events and seasonal attractions
- Cooking/baking
- Travelling and exploring new places
- Going to concerts and meeting new people
- Spending time with family and friends.
References
References available upon request.
Work History
Retail Merchandiser, 06/2023 - Current
Gulliver's World Theme Park, Warrington
- Monitored stock levels closely, preventing overstocking or understocking situations.
- Hit planned stock targets through strategic ordering and intake management.
- Escalated issues to senior merchandising teams, limiting operational disruptions.
- Coordinated seasonal changeovers in a timely manner, keeping the store fresh and relevant.
- Optimised floor space usage, resulting in improved customer flow and increased purchases per visit.
- Fostered a positive working environment amongst staff members which contributed towards high levels of productivity.
- Collaborated with store management to develop effective promotional strategies.
- Streamlined store layout by reorganising product displays according to latest consumer trends.
Volunteer Experience
Brownie Helper/Girlguiding UK (Volunteer)
- Volunteer weekly as a Brownie Helper, supporting structured activities for children
- Assist with arts and crafts, reading, indoor and outdoor games, and group activities
- Help keep children engaged, safe, and encouraged in a positive environment
- Support the preparation of simple snacks and drinks following hygiene guidance
- Demonstrate responsibility, patience, and teamwork when working with children
- Completed Girlguiding Leadership Qualification Level 1 and Level 2; currently progressing towards higher levels
- Participated in a BBC News school report, interviewing students and teachers on topical issues
- Took part in GRIP (Get Recycling and Improve our Planet), managing school recycling initiatives during and after school hours
- Supported charitable fundraising activities, including participation in Race for Life
- Demonstrated strong communication, organisation, and community engagement skills
Timeline
Special needs teaching assistant
Willow Grove Primary School
09.2024 - Current
Early years practitioner
Over The Rainbow Nursery
09.2023 - 06.2024
Bachelor of Arts - Early Years Teaching
Edge Hill University
09.2023 -
Teaching assistant in primary school
St Thomas' Primary School
09.2022 - 06.2023
NVQ Level 3 - Early Years Educator
Warrington and Vale Royal College
09.2021 - 06.2023
GCSEs - Secondary Education
St Edmund Arrowsmith Catholic High School
09.2016 - 06.2021