Proactive and detail-orientated individual with excellent time management and communication skills. Friendly, motivated and hardworking team player. Comfortable in fast-paced environments and willing to take on challenging work.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work history
Assistant Account Manager
PROBATIS COMPANY LTD
TARKWA, WESTERN REGION - GHANA
02.2014 - 04.2023
Produced management team reports on account health and target delivery.
Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
Addressed problems in proactive and knowledgeable manner to maintain and enhance client satisfaction.
Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
Investigated low-performing accounts and adapted strategy to support sales and retention.
Handled customer concerns and complaints to resolve issues and build loyalty.
Cultivated long-term relationships with clients to accurately quote pricing and terms to achieve customer objectives.
Oversaw account growth sales activities from inception to contract.
Evaluated and negotiated commercial contracts with existing customers to achieve high renewal rate.
Proposed new solutions to meet changing customer needs and objectives to offer added value.
Established robust advisor relationships with client stakeholders.
Assistant Account Officer
GHANA BROADCASTING COORPERATION
TAKORADI, WESTERN REGION - GHANA
06.2013 - 10.2014
Nurtured customers within account base to support continued robust pipeline of opportunities.
Oversaw company accounts, bank reconciliations and payments.
Collaborated with business development and marketing teams to highlight new revenue streams.
Reported on company debtor balances and exposures to inform stakeholders.
Mitigated accounting risks through by identifying and improving process inefficiencies.
Assisted senior management with ad hoc finance projects.
Processed invoices and resolved invoice queries to enforce timely payment.
Reviewed and managed statutory accounts and corporation tax returns.
Enforced compliance with financial policies impacting account and business objectives.
Cost Accountant
GOLDFIELDS GHANA LIMITED
TARKWA, WESTERN REGION - GHANA
06.2012 - 09.2012
Maintained integrity of general ledger, including chart of accounts.
Analysed monthly balance sheet accounts for corporate reporting.
Analysed monthly reporting to reconcile production operations and general ledger.
Reviewed and processed employee expense reports and vendor invoices for payment.
Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions.
Prepared VAT and income tax forms for commercial and individual clients.
Checked and imported payroll and pension data to pay salary deductions.
Collected and collated information and data to prepare annual budgets and forecast projections.
Maintained strict confidentiality over employee data in compliance with internal organisational policies.
Receptionist
RAPHAL MEDICAL CENTRE
TEMA, GHANA
05.2009 - 09.2009
Reduced waiting times through effective time and resource management.
Updated client accounts and patient charts to maintain accurate and up-to-date files.
Reorganised filing system to reduce file location times.
Answered and helped resolve enquiries from clients, vendors and general public.
Education
Bachelor of Business Administration - BANKING AND FINANCE
CENTARL UNIVERSITY COLLEGE
ACCRA - GHANA
09.2009 - 03.2013
Skills
Marketing strategy
Prioritising workflows
Interpersonal skills
Customer relationships
Supporting international sales team
Excellent negotiating tactics
Languages
English
Advanced
Timeline
Assistant Account Manager
PROBATIS COMPANY LTD
02.2014 - 04.2023
Assistant Account Officer
GHANA BROADCASTING COORPERATION
06.2013 - 10.2014
Cost Accountant
GOLDFIELDS GHANA LIMITED
06.2012 - 09.2012
Bachelor of Business Administration - BANKING AND FINANCE
NA at Dameba Company Limited, Display and Bargain Company Limited
Quizno’s Restaurant Company Limited
Soft Company Limited, Courtesy International HotelNA at Dameba Company Limited, Display and Bargain Company Limited
Quizno’s Restaurant Company Limited
Soft Company Limited, Courtesy International Hotel
Senior Mechanical Technician & Field Operator at Petrofac (Client: Petrosuman Company & Al Nasr Refinery Company)Senior Mechanical Technician & Field Operator at Petrofac (Client: Petrosuman Company & Al Nasr Refinery Company)
Maintenance Supervisor at Lincoln Property Company/Willow Bridge Property CompanyMaintenance Supervisor at Lincoln Property Company/Willow Bridge Property Company