Summary
Work history
Education
Skills
Timeline
Generic

Abi Mitchell

Lancashire

Summary

I am friendly and approachable, with knack for providing excellent customer service and ensuring guests feel welcome. Skilled in teamwork, actively supporting colleagues to achieve common goals and maintain positive work environment as well as a quick learner, always eager to adapt to new tasks and challenges with can-do attitude whilst demonstrating reliability and punctuality in all responsibilities.

Work history

Crew Member

McDonald’s
Blackpool, Lancashire
2023.07

I collaborate with team members to ensure a smooth service during peak times whilst also demonstrating strong teamwork skills and providing a high-level of customer service by going the extra mile to identify and cater to customer needs as well as accommodating guests with food allergies or intolerances.

Cabin Crew

Ryanair
Manchester , Greater Manchester
2025.09 - Current
  • Demonstrated professionalism when dealing with challenging or difficult passengers to maintain a peaceful journey environment.
  • Supported colleagues during busy periods or emergencies demonstrating team spirit and reliability.
  • Kept abreast of changes in safety regulations through continuous training sessions ensuring adherence during flights.
  • Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.

Education

GCSEs -

Unity Academy
Blackpool, Lancashire

Diploma of Higher Education - Cabin crew

Open College
Blackpool
09.2024

Skills

Customer service expertise Teamwork and communication Time management skills Point-of-sale operation Cash and card handling Cleanliness and food safety Multitasking under pressure Order management efficiency Friendly customer service Reliability and adaptability

Timeline

Cabin Crew

Ryanair
2025.09 - Current

Crew Member

McDonald’s
2023.07

GCSEs -

Unity Academy

Diploma of Higher Education - Cabin crew

Open College
Abi Mitchell