Abhishen Raju
Leicester
Summary
Dedicated and reliable individual pursuing a career as a care assistant, currently completing a care certificate and online health and social care training. Proven experience in customer-facing roles, demonstrating strong communication skills and the ability to remain calm under pressure. Committed to delivering person-centred care with dignity and compassion, ready to contribute effectively to a care team.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Fulfillment Centre Associate
Amazon
Mansfield, Nottinghamshire
2025.07 - 2026.01
- Worked long shifts in a demanding, fast‑paced environment, following safety procedures and instructions accurately.
- Demonstrated reliability, stamina and focus across early mornings, late evenings and weekend shifts.
- Collaborated closely with colleagues, communicated clearly and supported team targets, showing willingness to help others and share responsibility.
- Kept work areas tidy and safe, understanding the importance of hygiene and organisation.
Warehouse Operative
Tesco Distribution Centre
Daventry, Northamptonshire
2025.04 - 2025.07
- Completed structured training and followed detailed procedures in a regulated environment.
- Maintained good attendance and performance throughout probation, showing commitment and consistency.
- Took care to work safely and accurately as part of a wider team.
Freelance Customer Service & Virtual Assistant
Freelance
Kollemcode, Tamil Nadu, India
2022.05 - 2023.09
- Provided frontline support to clients and their customers via phone, email and online platforms, always remaining calm, polite and reassuring.
- Listened carefully to people’s concerns, asked clear questions and explained information in simple, respectful language.
- Managed schedules, reminders and records with strong attention to detail and confidentiality.
- Built trust with people from different cultures and backgrounds through empathy, patience and consistent support.
Education
Master of Science - Computing
De Montfort University
Leicester 2023.09 - 2024.09
Bachelor of Science - Computer Applications
Malankara Catholic College
Mariagiri, Tamil Nadu, India 2019.06 - 2022.04
Diploma of Higher Education - Computer Applications
MAD Creative Art Centre
Sathuvacheri, Vellore, India 2018.06 - 2019.05
Skills
- Patient and respectful approach
- Verbal and written communication
- Care plan adherence
- Risk observation and awareness
- Experience in fast-paced environments
- Team collaboration and communication
- Reliability and punctuality
- Flexibility and adaptability
- Record-keeping and documentation skills
Certification
Care Certificate v4 – e‑learning (in progress)
- Duty of Care, Person‑Centred Care
- Communication, Privacy and Dignity
- Fluids and Nutrition
- Awareness of Infection Prevention and Control
- Health and Safety, Handling Information and Basic Life Support (theory)
Volunteer – National Service Scheme (NSS)
St. Aloysius Higher Secondary School – Tamil Nadu, India
June 2016 – March 2018
- Took part in community activities supporting people in need, including elderly and vulnerable groups.
- Helped organise visits and events, learning to treat everyone with respect, patience and kindness.
References
References available upon request.
Timeline
Fulfillment Centre Associate
Amazon
2025.07 - 2026.01
Warehouse Operative
Tesco Distribution Centre
2025.04 - 2025.07
Master of Science - Computing
De Montfort University
2023.09 - 2024.09
Freelance Customer Service & Virtual Assistant
Freelance
2022.05 - 2023.09
Bachelor of Science - Computer Applications
Malankara Catholic College
2019.06 - 2022.04
Diploma of Higher Education - Computer Applications
MAD Creative Art Centre
2018.06 - 2019.05