Summary
Overview
Education
Skills
Accomplishments
Timeline
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Abhishek Shaw

Customer Service Supervisor
Belfast,Belfast

Summary


Business professional with comprehensive background in analyzing complex data to drive strategic initiatives. Known for enhancing operational efficiency and supporting decision-making processes through detailed analysis. Highly collaborative team member focused on achieving results and adapting to dynamic business needs. Proficient in data modeling and process improvement.

Overview

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Language

Education

Master of Science - Business Analytics

Queen's University Belfast
Belfast, UK
08.2025 - Current

Bachelor of Science - Business Statistics

St. John's College
- Agra, Uttar Pradesh
04.2001 -

High School Diploma -

St. Clares' Sr. Sec. School
Agra, Uttar Pradesh
04.2001 -

Skills

Problem-solving

Accomplishments

  • NCC ‘B’ Certificate – Awarded by the National Cadet Corps for demonstrating proficiency in leadership, discipline, drill, physical fitness, and national service activities.
  • NCC AEC (Annual Training and Environmental Camp) Certificate – Successfully completed the intensive Air Wing camp (or Army Wing depending on your NCC unit), gaining skills in environmental awareness, adventure training, and military discipline.
  • Certificate in Tourism & Heritage Management – Completed training in sustainable tourism strategies, heritage site conservation, and cultural resource management.
  • Certificate in ITES-BPO,Soft Skills and Communicative English- Completed training in ITES-BPO , English Communication and Soft spoken skills.

Timeline

Master of Science - Business Analytics

Queen's University Belfast
08.2025 - Current

Bachelor of Science - Business Statistics

St. John's College
04.2001 -

High School Diploma -

St. Clares' Sr. Sec. School
04.2001 -
Abhishek ShawCustomer Service Supervisor