Summary
Overview
Work History
Education
Skills
Certification
Custom
Affiliations
Timeline
Generic

Abhishek Sharma

Summary

Passionate and results-driven Brand Manager & Business Development Professional with a dynamic background spanning sales, marketing, fraud analysis, media production, and customer experience. Skilled at crafting impactful brand strategies, driving digital marketing initiatives, and optimizing client acquisition through a data-driven and customer-centric approach. Adept at analyzing market trends, developing high-performing campaigns, and fostering business growth through strategic thinking and meaningful relationship management. Known for a keen eye for detail, creativity, and a strong ability to connect brands with their audiences while delivering measurable business results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Fraud Analyst

Teleperformance UK
Gateshead
10.2024 - 02.2025
  • Handled 1,200+ fraud cases efficiently, identifying suspicious patterns and implementing risk mitigation strategies to protect customer trust
  • Developed insights from fraud trends, optimizing internal processes and enhancing customer verification protocols
  • Worked with compliance, operations, and external agencies to ensure regulatory adherence and seamless fraud prevention strategies
  • Managed fraud-related inquiries with clear and empathetic communication, balancing security with customer experience
  • Utilized fraud detection tools and analytics to refine strategies-building a foundation for brand trust and reputation management

Sales and Marketing Executive

The ANMe Group
Jaipur
03.2024 - 09.2024
  • Developed and executed data-driven marketing strategies, enhancing brand presence and increasing campaign reach
  • Managed Meta Ads and content creation, leading to a 10% increase in client engagement and improved audience targeting
  • Conducted in-depth market research to optimize campaigns, boost sales, and drive long-term business growth
  • Specialized in sales-driven and engagement-focused ads, maximizing conversions and ensuring high client ROI

Sales Advisor

Sports Direct
Cambridge
04.2023 - 02.2024
  • Increased sales and upselling success by leveraging communication skills and identifying customer potential, driving daily revenue growth
  • Maintained a 90%+ customer satisfaction rate by resolving concerns efficiently and ensuring exceptional customer experiences under pressure
  • Achieved top sales performance with a consistent 9-10-star rating, demonstrating strong attention to detail and customer engagement
  • Handled administrative operations, including cash handling, daily bookkeeping, and data entry, ensuring accuracy and efficiency under tight deadlines

Assistant Manager

BP Petrol Station
Harston, UK
04.2022 - 07.2022
  • Managed inventory and stock rotation, optimizing product availability and maintaining organization in a fast-paced retail environment
  • Created and managed social media content, increasing engagement and brand visibility through strategic scheduling and targeted messaging
  • Generated performance reports and analysed campaign data, leveraging insights to optimise marketing strategies and improve results

Intern Digital Marketing and Web design

EIIM
Jaipur
10.2021 - 12.2021

Content Creator Cinematography and Photography

FreeLancer
Jaipur
07.2018 - 12.2021
  • Specialised in photography, cinematography, and content creation, managing projects across weddings, fashion, product shoots, and commercials, with a strong focus on storytelling
  • Handled end-to-end production, including scriptwriting, shooting, editing, and branding, using industry-standard tools to create impactful visuals
  • Built strong client relationships, delivering high-quality work that exceeded expectations, and contributed to brand growth and engagement

Education

MSc. - Marketing

Anglia Ruskin University
Cambridge, UK
/2023 -

Bachelor of Business Administration -

Mahaveer College of Commerce
Jaipur, India
/2021 -

Diploma - Photography and Cinematography

TGC Animation and MultiMedia
Jaipur, India
/2019 -

Skills

  • Business Development & B2B
  • Sales
  • Market Research & Analysis
  • Digital Marketing & Social Media Management
  • Customer Acquisition & Relationship Management
  • Paid Advertising (Meta Ads, Google Ads)
  • Negotiation & Closing Deals
  • Fraud Analysis & Risk Mitigation
  • Content Creation, Scriptwriting & Storytelling
  • Video Editing & Media Production
  • Sales Performance & Revenue Growth
  • Project Management & Cross-Functional Collaboration
  • Brand Development & Strategy

Certification

  • Training - Digital Marketing Course, EIIM Jaipur
  • Google Digital Garage Course, Google
  • Social Media Marketing Foundation, Linkedin Learning
  • SEO: Key Word Strategy, Linkedin Learning, 2020
  • Building an Integrated Online Marketing Plan, Linkedin Learning

Custom

  • Gateshead, Gateshead, UK
  • Jaipur, Jaipur, India
  • Cambridge, Cambridge, UK
  • Harston, Harston, Cambridgeshire

Affiliations

  • Passionate about branding, storytelling, content creation and digital media
  • Interest in history, culture, and global business trends

Timeline

Fraud Analyst

Teleperformance UK
10.2024 - 02.2025

Sales and Marketing Executive

The ANMe Group
03.2024 - 09.2024

Sales Advisor

Sports Direct
04.2023 - 02.2024

Assistant Manager

BP Petrol Station
04.2022 - 07.2022

Intern Digital Marketing and Web design

EIIM
10.2021 - 12.2021

Content Creator Cinematography and Photography

FreeLancer
07.2018 - 12.2021

MSc. - Marketing

Anglia Ruskin University
/2023 -

Bachelor of Business Administration -

Mahaveer College of Commerce
/2021 -

Diploma - Photography and Cinematography

TGC Animation and MultiMedia
/2019 -

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Abhishek Sharma