Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic
Abhishek Godla

Abhishek Godla

Plymouth,Devon,

Summary

I am a dependable, motivated and customer-focused individual with a strong interest in customer-facing roles across retail and hospitality settings. I thrive in fast-paced, team-oriented environments where delivering excellent service and supporting others is key. With a naturally friendly and approachable manner, I enjoy interacting with customers, assisting with queries, and helping to create a positive and welcoming atmosphere. I am punctual, adaptable, and confident in handling a range of tasks, including using tills, restocking shelves, maintaining cleanliness, and working efficiently during busy periods. I remain calm under pressure, work well with others, and take initiative when needed. I value strong communication, attention to detail, and always aim to carry out duties to a high standard. Although my academic background is in IT, this has strengthened my problem-solving, digital literacy, and organizational skills—traits that are highly transferable to customer-facing roles. I am eager to contribute to a supportive, hard-working team and grow within a role where I can make a positive impact through great service and consistent reliability.

Overview

3
3
years of post-secondary education

Work history

Volunteer IT Support

Trish Bennet
Plymouth, Devon
02.2025 - Current
  • Provided technical assistance to staff and volunteers.
  • Assisted in collecting and inputting data for a survey, ensuring accuracy and completeness.
  • Used spreadsheet software to organize survey data, which was later used to generate visual representations such as charts and graphs.
  • Managed data securely and handled telephone calls in a professional manner.

Additional, I also worked for a Foodbank once a week where my duties usually consist of:

  • Handling, sorting and unpacking food items.
  • Provided customer service to individuals and families in need, ensuring respectful and supportive interaction.
  • Maintained a clean, safe and organized work environment in line with basic food hygiene standards.
  • Supported the team during busy periods and contributed to a positive and compassionate environment.

Education

Higher National Diploma - IT

City College Plymouth
Plymouth
09.2021 - 06.2024

GCSE -

Plymstock school
Plymouth
02.2021 - 06.2021

Skills

  • Excellent customer service
  • Friendly and approachable
  • Strong communication skills
  • Active listening
  • Punctual and reliable
  • Able to work under pressure
  • Team player
  • Problem-solving mindset
  • Confident handling payments and using the till
  • Maintains cleanliness and hygiene
  • Well organised and responsible
  • Quick to learn new tasks
  • Good time management
  • Stocking and shelf organisation
  • Awareness of health and safety
  • Basic computer skills
  • Google workspace skills
  • Understanding of data privacy (GDPR)

Affiliations

  • Technology and coding - I enjoy experimenting with new software's, learning about cybersecurity, and improving web development skills.
  • Problem solving - Passionate about troubleshooting IT issues and finding efficient solutions.
  • Reading and learning - I like stay updated on tech trends and advancements in digital tools.

Timeline

Volunteer IT Support

Trish Bennet
02.2025 - Current

Higher National Diploma - IT

City College Plymouth
09.2021 - 06.2024

GCSE -

Plymstock school
02.2021 - 06.2021
Abhishek Godla