Abhishek Brid
Blackheath, Colchester,Essex
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work history
Hotel Sales Manager
Anglia Hotel Management Limited
Colchester, Essex
08.2023 - Current
- Completed duties to deliver on targets with accuracy and efficiency.
- Developing and executing sales strategies to increase hotel revenue and profit
- Attracting new clients and maintaining relationships with existing customers
- Overseeing event bookings for Weddings, meetings, conferences, and accommodations
- Conducting site inspections to showcase the hotel's capabilities
- Negotiating contracts
- Developing and executing catering sales strategies that focus on increasing sales and profitability
- Providing hands-on support during the actual event
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Managed teams by overseeing hiring, training and professional growth of employees.
- Oversaw daily operations to achieve high productivity levels.
- Handled high volume calls to address customer inquiries and concerns.
- Increased customer satisfaction by resolving issues.
- Successfully delivered on tasks within tight deadlines.
Associate director of sales
Elixir Enterprises and Hotels Pvt Ltd
Bangalore, Karnataka
08.2017 - 11.2021
- Selling 04 Hotels from western region for Chancery Hotels.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Leading Sales meetings.
- Hiring and training new sales staff.
- Proactively identified and solved complex strategy problems to positively impact sales management and business direction.
- Analysed industry and competitor trends to enhance sales strategy.
- Proactively brought in new business accounts, growing existing sales territories to maximize profits.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Increased revenue growth from existing customers through targeted account management and development.
- Generated new leads and opportunities to maximize revenue.
Regional Sales Manager
Royal Orchid Hotels
Santacruz, Mumbai
10.2015 - 10.2016
- Selling all the 39 Operational Hotels across India for Royal Orchid Hotels from Mumbai
- Promoting FIT, Weddings Venues, Leisure as well as MICE segment for all the destinations from Mumbai
- Handling corporates & wedding enquiries for a hotel through local as well as OTA market
- Conducting daily sales calls & arranging site inspections for corporate clients
- Opening new avenues in terms of new Company Corporate Tie Ups and Rate Contract Signing
- Participation of all Hotels in West Zone for RFP Accounts, Rate Loading on all the GDS sites & Monitoring the productivity
- Compiling occupancy reports and financial information
- Managing the Team and looking after the day today activities in absence of the Sales Manager.
Deputy Manager Sales
JHM INTERSTATE INDIA HOTELS & RESORTS
Mumbai, Maharashtra
07.2013 - 09.2015
- Selling all the 05 Operational Hotels across India for JHM INTERSTATE INDIA HOTELS & RESORTS from Mumbai
- Conducting initial consultations with clients to discuss the wedding packages available, the type of wedding desired, and their wedding budget.
- Conferring with clients to discuss wedding details, including venue options as well as entertainment, catering, and decoration preferences.
- Promoting FIT, Leisure as well as MICE segment for all the destinations from Mumbai
- Co-coordinating with all the Hotels for availability, getting special Rates from Unit Heads & getting the Business Confirmed working in sync with Budgets
- Negotiating contracts with selected vendors and making payments as required.
Assistant sales manager
Royal Orchid Group of Hotels Pvt Ltd
Mumbai, Maharashtra
06.2012 - 03.2013
- Selling all the 23 Operational Hotels across India for Royal Orchid Hotels from Mumbai
- Co-ordinating with all the Hotels for availability, getting special Rates from Unit Heads & getting the Business Confirmed working in sync with Budgets.
- Company Corporate Tie Ups and Rate Contract Signing
- Room Inventory & Revenue Management with regards to Category wise selling and optimize Revenue
- Property participation for RFP Accounts and monitoring the productivity
- Building relationships with online travel agencies, wedding planners, Corporates.
Senior sales executive
Pride Group of Hotels Ltd
Mumbai, Maharshtra
06.2011 - 06.2012
- Selling all the 19 Operational Hotels across India for Pride Group of Hotels from Mumbai region
- Promoting FIT, Leisure as well as MICE segment for all the destinations from
- Mumbai
- Co-ordinating with all the Hotels for availability, getting special Rates from UnitHeads & getting the Business Confirmed working in sync with Budgets
- Opening new avenues in terms of new Company Corporate Tie Ups and Rate.
Sales executive
Hotel Oriental Residency
Mumbai, Maharashtra
11.2008 - 05.2011
- Handling and managing reservations process through various communication platforms
- Handling inquiries and obtaining correct information regarding details of reservation
- Confirming and processing reservation requests
- Coordinating with sales department and managing all communication for group bookings
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales for the hotel.
- Increased revenue growth from existing customers through targeted account management and development.
- Proactively brought in new business accounts, growing existing sales territories to maximise profits.
Education
Masters - MBA
Essex University
Colchester, Essex 01.2022 - 05.2023
Diploma of Higher Education - Hospitality Management
Kohinoor College Of Hotel, MSBTE
Mumbai, India 06.2006 - 05.2008
Skills
- IDS, CRM & Sales Force used in Hotel Industry
- Basic course that includes MS word, MS excel Power Point, Internet
- Territory sales management
- Sales process
- Rapport and relationship building
- Salesforce
- Excellent communication skills
- Customer acquisition and retention
- RFP correspondence
- National account management
- Recruiting and hiring
- Brand-building strategies
- Problem-solving
Accomplishments
- Have represented school and college in football Tournaments
- Certificates for participating in Food & Beverage department as a Bartender in Hospitality Function
Interests
Athlete, Health & Fitness enthusiast, Traveller, Foodie, Music
Languages
English
Fluent
Additional Information
Internship:
Industrial training at J.W. Marriott (U.S.A) Phoenix Arizona from 1st May 2008 to 30th September 2008 in Food & Beverage Service Department.
Industrial training at Chef Air Flight Kitchen from 21st November, 2006 to 5th January, 2007 in Food Production Department.
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Hotel Sales Manager
Anglia Hotel Management Limited
08.2023 - Current
Masters - MBA
Essex University
01.2022 - 05.2023
Associate director of sales
Elixir Enterprises and Hotels Pvt Ltd
08.2017 - 11.2021
Regional Sales Manager
Royal Orchid Hotels
10.2015 - 10.2016
Deputy Manager Sales
JHM INTERSTATE INDIA HOTELS & RESORTS
07.2013 - 09.2015
Assistant sales manager
Royal Orchid Group of Hotels Pvt Ltd
06.2012 - 03.2013
Senior sales executive
Pride Group of Hotels Ltd
06.2011 - 06.2012
Sales executive
Hotel Oriental Residency
11.2008 - 05.2011
Diploma of Higher Education - Hospitality Management
Kohinoor College Of Hotel, MSBTE
06.2006 - 05.2008
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