Abhiraj Rajasekharan Pillai
Coventry
Summary
. Skilled in team collaboration and achieving organisational goals. Emerging professionals offer an ambitious approach to challenges. Possesses excellent communication and collaboration skills. Eager to deliver top-quality training to diverse individuals. Takes on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
Work history
Warehouse Operative
Amazon Warehouse
United Kingdom
04.2023 - Current
- Outbound Problem solver
- Peer trainer for OB Problem Solver
- Ensure accuracy in item selection, quantity, and variant
- Use handheld scanning devices to verify item information and update the system with the items picked
- Adhere to safety guidelines and protocols, including proper use of equipment and maintaining a safe working environment
- Report any inventory discrepancies, damaged items, or equipment malfunctions to supervisors
- I got four positive adapts for quality and productivity.
- Signposted opportunities for further learning and development.
- Personalised instruction and personal mentoring based on individual strengths and abilities.
- Physically retrieve the items from their designated locations on the shelves or storage areas
Warehouse Operative
Fyffes Group Ltd
Coventry
01.2023 - 04.2023
- Properly package items based on specific guidelines, ensuring they are secure and protected during transportation
- Apply labels, barcodes, or other identification tags to packages
- Count and verify the number of packed items to ensure they match order details
- Pack items efficiently to meet production targets and optimize workflow
- Organize items for packaging, ensuring they are correctly sorted and ready for shipment.
Warehouse Operative
Amazon Facilitation Centre
Rugby
11.2022 - 01.2023
- Properly pack items based on specific guidelines
- Apply labels, barcodes, or other identification tags to packages for accurate tracking
- Count and verify the number of packed items to ensure they match the order details
- Work toward meeting daily or weekly packing targets as set by the organization
- Communicate any discrepancies, damaged items, or shortages to supervisors or relevant team members
- Follow specific packing instructions provided by supervisors, ensuring accuracy and consistency
- Adhere to safety protocols and guidelines while working with equipment and materials to prevent accidents.
Sales & Business Development Manager
Mary Green Export Pvt Ltd
Cochin
04.2021 - 09.2022
- Identified new business opportunities
- Planned and developed strategies to increase sales territory positioning, exceeding company targets
- Retained existing customers and substantially grew customer base, product line, and sales volume
- Monitored sales team performance, providing practical training to help reach revenue and profit targets
- Produced regular reports with in-depth detail of sales performance
- Provided trustworthy feedback and after-sales support to maximize customer lifetime value.
Sales Manager
Baba Associates
Thiruvananthapuram
06.2017 - 03.2021
- Drove sales growth through effective strategies
- Achieved exceptional client satisfaction feedback and ratings
- Created and directed sales team training and development programs
- Generated company growth through market expansion and sales
- Hired and trained dedicated and high-achieving sales teams
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
Sales and Marketing Manager
Dwiz
Thiruvananthapuram
09.2012 - 04.2014
- Grew engagement, interaction, and reputation through multi-platform campaigns for outstanding levels of client satisfaction
- Established and cultivated partnerships with stakeholders, including customers, contractors, consultants, and distributors, to maximize opportunities
- Prepared monthly sales forecast reports detailing key metrics to examine areas of improvement
- Represented at events such as trade shows, associations, and meetings to promote products and programs and build working relationships
- Maintained professional relationships with existing clients, upselling where possible
- Monitored and reported on competitor and customer activity, industry trends, and market developments to inform sales and marketing strategy
- Maintained company website, updating content and adding relevant information to attract and convert highly qualified leads
- Communicated with potential leads via phone calls, cold emails, and in person, providing information about the product portfolio
- Enhanced online presence, rebranding company website and social media to capture more leads
- Generated leads and identified local marketing opportunities, networking and participating in trade fairs, conferences, and exhibitions
- Used multi-source data to determine sales and delivery terms for products and services.
Marketing Executive
YMOGCC
Rastanura
05.2010 - 06.2012
- Built and maintained excellent working relationships across client accounts
- Interviewed potential candidates per week
- Oversaw correct execution of onboarding and induction processes
- Acted as the main point of contact between clients and candidates, performing complex negotiations on behalf of both parties
- Managed full recruitment lifecycle for the year 2011
- Tracked sales and account management notes using Microsoft Excel.
Front Office Manager
Highland Resorts
Kodaikanal
11.2008 - 03.2010
- Handled inventory control for front office and stationery supplies, reordering low-stock items
- Reviewed front office log books and guest feedback forms to identify areas needing improvement
- Used up-selling techniques to promote hotel services and facilities, resulting in higher profit margins
- Generated reports and feedback for presentation to the general manager
- Maintained brand image by monitoring front office staff's appearance, standards, and performance
- Communicated room status information to the housekeeping team for turnover
- Assessed VIP reservations, amenity orders, and resumes for incoming house guests
- Collaborated with travel agents to respond to special requests for rooms and rates
- Accepted and recorded vouchers, traveler's cheques, and other forms of payment.
Sales Manager
Reliance Life Insurance
Thiruvananthapuram
08.2007 - 10.2008
- Oversaw planning and execution of targeted sales and marketing strategies
- Supported front-line sales teams with well-coordinated administrative operations
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities
- Allocated teams, materials, and calendar space for individual projects
- Managed a team of 15 advisors, driving performance with motivational strategies to exceed sales targets
- Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
Assistant Sales Manager
Aviva Life
08.2006 - 08.2007
- Implemented new business development strategies to increase client base and bolster revenue
- Managed a team of 25 staff, driving performance with motivational strategies to exceed sales targets
- Monitored financial market trends, analyzing and identifying risks to inform business forecasts
- Increased profitability by developing pipelines using multiple marketing channels and sales strategies
- Reviewed new insurance products from carriers to determine suitability for client needs
- Supported front-line sales teams with well-coordinated administrative operations
- Analyzed sales reports to identify trends and update strategies.
Business Development Executive
ICICI Bank
Thiruvananthapuram
09.2002 - 07.2006
- Strategized with sales teams to prospect and qualify potential customers within assigned geographic territories
- Developed and implemented value-adding strategies to increase product and service profitability
- Trained new staff to efficiently manage the sales pipeline
- Led strategy meetings to scope project goals and reporting frameworks
- Generated new leads through networking at industry conferences and events
- Exceeded revenue goals by securing high-performing new accounts
- Explained bank services, financial products, and applicable fees to customers
- Cross-sold investment and financial consulting services to clients for increased profits
- Highlighted in the annual south zone meet of ICICI NRI Service Meet for selling insurance with an annual premium of 24 Lakhs from a single customer.
Education
Bachelor of Business Administration - Business Administration
Annamalai University
05.2014 - 05.2017
Skills
- Excellent communication skills
- Microsoft Excel
- Time management
- Order picking and processing
- Team supervision
- Salesforce
- Leadership
- Rapport and relationship building
- Target driven
- Warehouse picking
- Learning assessments
- Tutoring
Accomplishments
- Awarded by ICICI Prudential Life Insurance for fostering the highest-value insurance premium
- Achieved 2nd position in the zone comprising three states in ICICI Bank.
Languages
English
Hindi
Malayalam
Tamil
Affiliations
- Reading, Travelling, Teaching, Listening Music
Timeline
Warehouse Operative
Amazon Warehouse
04.2023 - Current
Warehouse Operative
Fyffes Group Ltd
01.2023 - 04.2023
Warehouse Operative
Amazon Facilitation Centre
11.2022 - 01.2023
Sales & Business Development Manager
Mary Green Export Pvt Ltd
04.2021 - 09.2022
Sales Manager
Baba Associates
06.2017 - 03.2021
Bachelor of Business Administration - Business Administration
Annamalai University
05.2014 - 05.2017
Sales and Marketing Manager
Dwiz
09.2012 - 04.2014
Marketing Executive
YMOGCC
05.2010 - 06.2012
Front Office Manager
Highland Resorts
11.2008 - 03.2010
Sales Manager
Reliance Life Insurance
08.2007 - 10.2008
Assistant Sales Manager
Aviva Life
08.2006 - 08.2007
Business Development Executive
ICICI Bank
09.2002 - 07.2006