Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abhinav Krishna

Customer Service Associate
Birmingham

Summary

Enthusiastic retail professional with strong experience in customer service and a passion for styling individuals for moments that matter. Adept at engaging with diverse customers, identifying their needs, and delivering high-quality service with a personal touch. Confident using POS systems, managing stock, and promoting tailored solutions. Eager to bring my positive attitude, cultural curiosity, and commitment to customer satisfaction to Moss, supporting its values of creativity, collaboration, and sustainability

Overview

3
3
years of professional experience

Work History

Customer Service Associate

More Stores
Kochi
02.2024 - 07.2024
  • Delivered exceptional customer service aligned with brand values, ensuring customers felt supported and valued.
  • Confidently operated POS systems and managed various payment methods with efficiency and accuracy.
  • Collaborated with a multicultural team, enhancing agility and communication in a fast-paced environment.
  • Maintained a clean, inviting retail space while ensuring stock was well-presented and accessible.
  • Promoted product recommendations tailored to customer needs, increasing satisfaction and encouraging return visits.

Retail Sales Assistant

Fashion Point
Kochi
06.2021 - 10.2021
  • Provided styling assistance and outfit suggestions to customers based on preferences and current trends.
  • Ensured visually appealing displays and mannequins to highlight featured collections.
  • Supported inventory management and restocking, ensuring products were ready for customer needs.
  • Assisted in preparing the store for promotions and high-traffic events with attention to detail.

Education

MSC - Business Analytics

University of Birmingham
01.2025

Commerce

Rajagiri College
01.2023

Skills

Exceptional customer experience delivery

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Languages

English
Hindi

Timeline

Customer Service Associate

More Stores
02.2024 - 07.2024

Retail Sales Assistant

Fashion Point
06.2021 - 10.2021

Commerce

Rajagiri College

MSC - Business Analytics

University of Birmingham

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Abhinav KrishnaCustomer Service Associate