Summary
Work history
Education
Skills
Languages
Family Details
Hobbies
Timeline
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ABHINANDAN SHARMA

ABHINANDAN SHARMA

HOWRAH,West Bengal

Summary

Professional Summary SkillsExperienceInterpersonal Skills Proactive Assistant Manager with knack for boosting team productivity and enhancing customer satisfaction. Excel at streamlining operations and implementing innovative solutions, resulting in smoother workflows and higher client retention. Recognised for fostering positive workplace culture and driving continuous improvement.

Work history

Retail Branch Banking

Yes Bank
Kolkata, India
06 2025 - Current
  • Increased customer satisfaction by resolving issues.
  • Leveraged strategic networking to create new business opportunities.
  • Successfully delivered on tasks within tight deadlines.
  • Acquiring Current and Savings Account
  • Handling customer service
  • Banking Product Cross sell
  • Re-kyc Of Individual And Non Individual (Entities)
  • Change In Residential Status (Resident To NR And NR To
  • Resident)
  • Processing Of PPF Transfer Request
  • Death Claim Settlement (Nomination Based Death Claim And
  • Legar Heir Based Death Claim)
  • Processing Of RBI Deaf Claim
  • Name Or Mandate Addition In Accounts (Savings,Current And NR
  • Accounts)
  • Mobile Number,Address And Email id Change In Accounts
  • Minor to Major Conversion
  • Several Other Minor Or Major Instruction Related To Retail
  • Handling Internal Branch Audit And Compliance Factors

Assistant Manager

HDFC Bank
Kolkata, India
02 2021 - 03 2025
  • Re-kyc Of Individual And Non Individual (Entities)
  • Change In Residential Status (Resident To NR And NR To Resident)
  • Processing Of PPF Transfer Request
  • Death Claim Settlement (Nomination Based Death Claim And Legar Heir Based Death Claim)
  • Name Addition And Deletion In Locker
  • Processing Of RBI Deaf Claim
  • Name Or Mandate Addition In Accounts (Savings,Current And NR Accounts)
  • Mobile Number,Address And Email id Change In Accounts
  • Minor to Major Conversion
  • Several Other Minor Or Major Instruction Related To Retail Branch Banking
  • Portfolio Relationship Management

Kk foodz & Hospitality pvt. Ltd

Private Duty
06 2018 - 01 2021
  • Resolve customer complaints or answer customers' questions regarding policies and procedures
  • Discuss work problems or grievances with union representatives
  • Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules
  • Monitor inventory levels and requisition or purchase supplies as needed
  • Monitor inventory levels and requisition or purchase supplies as needed.

Education

MBA - Finance

Amity University Online
06/2025 -

Bachelor Of Technology - Electronics

Electronics & communication

High School Diploma - Electronics & Telecommunications

G S M Polytechnic

Certificate - Telecom section In Railways

Chittaranjan locomotive work's

Research - SIMULATION,PROGRAMING,INTERFACING ALONG WITH ROBOTICS

Ots science Center

Skills

  • Time Management
  • Critical Thinking
  • Creative Problem-Solving
  • Outstanding customer service

Languages

English
Hindi
Bangla
Punjabi

Family Details

Father-Mr. Navalesh Kumar Sharma

Mother-Late Kusum Devi

Hobbies

  • Reading Books
  • Playing Soccer

Timeline

Retail Branch Banking

Yes Bank
06 2025 - Current

Assistant Manager

HDFC Bank
02 2021 - 03 2025

Kk foodz & Hospitality pvt. Ltd

Private Duty
06 2018 - 01 2021

MBA - Finance

Amity University Online
06/2025 -

Bachelor Of Technology - Electronics

Electronics & communication

High School Diploma - Electronics & Telecommunications

G S M Polytechnic

Certificate - Telecom section In Railways

Chittaranjan locomotive work's

Research - SIMULATION,PROGRAMING,INTERFACING ALONG WITH ROBOTICS

Ots science Center

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ABHINANDAN SHARMA