Accomplished professional with expertise in customer service excellence and technical proficiency. Demonstrated ability in scheduling coordination, technical equipment operation, and maintenance. Adept at performance monitoring, decision-making, and time management. Proven skills in technical troubleshooting enhance operational efficiency. Committed to leveraging skills for continuous improvement and career advancement.
Supervision of IT Systems: The IT System Supervisor is responsible for overseeing the operation, maintenance, and performance of all IT systems within the organization. This includes servers, networks, software applications, and other IT infrastructure components.
System Administration: The supervisor is often responsible for system administration tasks such as user management, access control, system monitoring, and troubleshooting technical issues that arise with IT systems.
Backup and Recovery: Implementing and managing backup and recovery solutions of End user systems
Overseeing the installation, configuration, and maintenance of software applications and hardware devices.
Technical Support: Providing technical support and assistance to end-users, including troubleshooting hardware and software issues, providing guidance on IT best practices, and conducting training sessions as needed.
Vendor Management: Liaising with external vendors and service providers for maintenanceof IT equipment and support services of end user offices. Managing vendor relationships and ensuring that service level agreements are met.
Reporting vioalation of data security ,if any to higher authorities
Consumer billing related works
24/05/1978