Abhilash Harrish
Chadwell Heath,UK
Summary
Driven and resourceful professional with knack for strategic planning and team leadership. Demonstrated proficiency in project management and problem-solving, fostering smooth operational workflows. Excited to bring collaborative and result-oriented approach to Management role.Highly skilled professional with strong analytical and problem-solving abilities, excellent communication and interpersonal skills, and proficiency in Microsoft Office Suite.
Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Operations Manager
Mallu Mechanics.uk LTD
Barking, London
08.2022 - 04.2025
- Develop and implement operational strategies that align with the organization's goals and objectives.
- Ensure the efficient use of resources, including time, money, and personnel, to achieve business objectives.
- Analyze existing processes and workflows to identify inefficiencies and recommend improvements.
- Implement changes to increase productivity, reduce costs, and improve service delivery.
- Develop and manage budgets for operational activities.
- Monitor spending to ensure that expenses stay within budget.
- Identify areas where cost reductions can be achieved without compromising on quality or service.
Customer Service Assistant
Hoppers Restaurant LTD
King's Cross, City of London
03.2023 - 04.2025
- Handled employee grievances professionally, minimizing potential workplace disputes
- Devised actionable plans towards achieving set business objectives within deadlines
- Increased team cohesion by implementing regular feedback sessions
- Provided comprehensive onboarding training to reduce learning curve for new hires
- Streamlined workflow for a more efficient process
- Encouraged open communication, fostering a positive work culture
- Monitored daily operations whilst reducing operational cost significantly
- Managed staff Rota to ensure adequate coverage during peak hours
- Implemented daily specials board, increasing variety of offerings
Bar and Restaurant Supervisor
Millennium Gloucester Hotel
London, City of London
03.2022 - 01.2023
- Collaborated with kitchen staff to ensure timely delivery of food orders
- Developed promotional events for increased patronage during slow periods
- Implemented effective strategies for reducing waste, thereby contributing towards cost reduction efforts
- Assisted in menu development, resulting in diversified food and beverage offerings attracting more customers
- Liaised closely with management on operational matters to ensure business objectives were met
- Oversaw bar operation, ensuring excellent guest service at all times
- Performed administrative tasks such as managing employee records and scheduling shifts efficiently
Administrative manager
Divya diagnostics and scan centre
India
10.2018 - 09.2021
- Organised company documents for improved accessibility and compliance.
- Assisted HR with onboarding procedures providing a positive start for new hires.
- Managed employee schedules to ensure smooth operations.
- Facilitated office meetings to discuss and address team issues.
- Ensured data protection compliance with meticulous record keeping.
- Alleviated workload pressures, delegating tasks appropriately amongst staff.
Education
Master of Business Administration - Supply Chain Management
University of East London
London 01.2022 - 10.2023
Bachelor of Commerce - Accounting and Finance
University of Kerala
Kerala,India 06.2018 - 08.2021
Skills
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite
- Knowledge of Microsoft Word
- Knowledge of Microsoft PowerPoint
- Ability to work effectively in teams and independently
- Detail-oriented with strong organizational skills
- Microsoft Excel
- Leadership skills
- Strategic Planning
- Stock management
- E-Commerce platform experience
- Social media platforms use
- Familiarity with company policies
Certification
- Food and Safety level 1
- First aid training
Languages
English
Fluent
Malayalam
Fluent
References
References available upon request.
Timeline
Customer Service Assistant
Hoppers Restaurant LTD
03.2023 - 04.2025
Operations Manager
Mallu Mechanics.uk LTD
08.2022 - 04.2025
Bar and Restaurant Supervisor
Millennium Gloucester Hotel
03.2022 - 01.2023
Master of Business Administration - Supply Chain Management
University of East London
01.2022 - 10.2023
Administrative manager
Divya diagnostics and scan centre
10.2018 - 09.2021
Bachelor of Commerce - Accounting and Finance
University of Kerala
06.2018 - 08.2021
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