Hi, I’m
Abhijit Nayak
Bangalore ,India
Summary
Seeking Senior Level Assignments In The Areas Of F&B Service With An Organization Of High Reputed In Hospitality Industry.
Overview
1
Certification
Work history
Aloft hotel by MarriotBangalore
F&B Talent Coach
11 2022 - 04 2024
Job overview
- Kept appropriate stock levels to match expected demand.
- Analysed data and information to identify issues and create tailored solutions.
- Forecasted sales trends to plan team resourcing.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
The Chancery PavilionBangalore
F&B senior associate
10 2021 - 10 2022
Job overview
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Received and processed stock using inventory management system.
- Generated Key Performance Indicator reporting to drive better performance.
- Monitored and updated stock levels and inventory databases.
- Delivered tailored assistance to customers with disabilities.
- Forecasted sales trends to plan team resourcing.
- Applied positive customer service approach to increase satisfaction levels.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
The Chancery PavilionBangalore, India
F&B Associate
01 2020 - 10 2021
Job overview
- Forecasted sales trends to plan team resourcing.
- Completed duties to deliver on targets with accuracy and efficiency.
- Improved efficiency and productivity by acquiring new skills.
- Carried out day-to-day duties accurately and efficiently.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Assisted with infection control through social distancing and PPE wearing.
- Displayed energy and enthusiasm in fast-paced environment.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Golden palm resort and spa ( world resort limited )Bengaluru , India
Industrial Trainee
07 2019 - 01 2020
Job overview
- Shadowed senior team members to gain knowledge and skills.
- Utilised mechanical skills to repair faulty machinery promptly.
- Communicated effectively with colleagues to address any arising concerns promptly.
- Assisted in conducting production line audits to identify potential areas for improvement.
- Improved efficiency with strict adherence to operational guidelines.
- Supervised targeted process changes based on key data findings.
The chancery pavilion Bengaluru , India
F&b captain
10 2022 - 11 2022
Aloft by Marriott international Bengaluru , India
F&b executive
06 2024 - Current
Job overview
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Reviewed customer history to recommend appropriate products and services.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Displayed energy and enthusiasm in fast-paced environment.
- Carried out day-to-day duties accurately and efficiently.
Aloft by Marriott international Bengaluru , India
Assistant outlet manager
04 2025 - Current
Job overview
- Improved efficiency and productivity by acquiring new skills.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Managed teams by overseeing hiring, training and professional growth of employees.
- Engaged with stakeholders to build relationships and brand awareness.
- Increased revenue by upselling and recommending products.
- Oversaw daily operations to achieve high productivity levels.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Processed invoices and payment runs with complete accuracy.
Education
Braja sundar high school
from 10th
Baruneswara mahavidyalaya
Intermediate
Skills
- Knowledge of Industry Maintenance
- Safety Regulation
- Supervisory Skills
- Managerial Skills
- Good Communication
- Inter-Personal Skills
- Troubleshooting Skills
- Ability to Work in Multi-Cultural Environment
- Handling Guest Complaints
- Knowledge in Micros
- Knowledge in Opera
- Knowledge in Infosys
- Knowledge in IDS
- Team Management
- Food & Service Operation
- Guest Servicing
- Inventory Management
- Purchase & Store Handling
- Problem-solving
- Public relations
- Drinks upselling
- Customer-focused
- Communication skills
- Leadership
- Team building
Custom
- Check Email & Communicate Relevant Information to Other Shift Leaders.
- Supervise The Activities Of All Associates Assigned To Floor, Ensure That Breaks Occur In A Timely Manner.
- Use Check List To Ensure That All Tasks Have Been Complete.
- To Look After The Purchase On Daily & Weekly Basis.
- Making F&B Sales Report in Daily Basis.
- Ensure Proper Service Given To The Guest.
- Responsible for taking and maintaining inventory of CCG.
- Take Briefing Time To Time Before The Operation.
- Ensure That No Reusable Beverage Is Wasted.
- Maintain Good Communication with Team as well as all Other Hotel Department.
- Enquire Guest's Satisfaction and Handle Guest's Complains.
- Supervise And Train Staff In Maintaining Cleanliness Work Areas, Public Areas And Storage Areas.
- Basic Computer Proficiency, Include the Ability to Use Email and Internet.
- Established Ability To Work Well Under Pressure. Is Decisive And Can Access And Analyze Situation Quickly And Plan Of Action.
Certification
- Cerfied departmentel trainer by marriott international.
- Active team member of the quarter.
- Plesant personality member of the quarter.
Languages
Hindi
Fluent
English
Fluent
Timeline
F&B Talent Coach
Aloft hotel by Marriot
11 2022 - 04 2024
F&B senior associate
The Chancery Pavilion
10 2021 - 10 2022
F&B Associate
The Chancery Pavilion
01 2020 - 10 2021
Industrial Trainee
Golden palm resort and spa ( world resort limited )
07 2019 - 01 2020
F&b captain
The chancery pavilion
10 2022 - 11 2022
F&b executive
Aloft by Marriott international
06 2024 - Current
Assistant outlet manager
Aloft by Marriott international
04 2025 - Current
Braja sundar high school
from 10th
Baruneswara mahavidyalaya
Intermediate