Summary
Work history
Education
Skills
Languages
Custom
Custom
Custom
Custom
Timeline
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ABHIJIT BHATTACHARJEE

ABHIJIT BHATTACHARJEE

Durgapur,West Bengal

Summary

To seek a motivating and challenging position in the industry and to be a part of creative group which would facilitate my creativity and which would contribute towards the growth of the organisation as well as to make me grow as an individual.

Highly motivated and hard-working with excellent problem solving capability and Analytical, Interpersonal, and Presentation skills. Strong commitment to implement and uphold the concept of Industries. Team leader committed to improving customer satisfaction. Skilled at policy implementation, strategic planning and staff governance. Listens to customers to understand needs and optimise service delivery.

Work history

Restaurant Manager

KFC
Durgapur , India
01 2020 - 01 2025
  • Work Experience in 11 years as a Restaurant Manager in KFC.
  • Implemented new menus, improved dining experience.
  • Protected brand image by ensuring interior restaurant presentation was exceptionally maintained.
  • Ensured compliance to health and safety regulations for safe dining environment.
  • Encouraged feedback from restaurant customers, using insights to implement positive process changes.
  • Coordinated events and parties to increase restaurant revenue.
  • Developed relationships with suppliers for better inventory management.
  • Interacted positively with customers, effectively promoting restaurant facilities and services.
  • Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
  • Trained new team members, enhanced service quality.
  • Established safe and secure dining environment with strong sanitation standards.
  • Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
  • Conducted regular meetings with staff; communicated updates and received feedback.

Store Manager

Wow Momo Food Private
Malda , India
06 2023 - 11 2023
  • Streamlined operations to maximise efficiency and minimise waste.
  • Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
  • Coached underperforming employees improving their job performance significantly.

Guest Delight Manager

Domino's
Jamshedpur , India
12 2023 - Current
  • Collaborated with housekeeping staff, ensured cleanliness of rooms and common areas.
  • Handled booking systems proficiently for seamless reservation process .
  • Streamlined front-desk processes for improved efficiency and guest experience.

Education

Higher Secondary School Examination - undefined

S.B.S Public School & Tech. College

Secondary School Examination - undefined

Sarat Chandra High School

Ba - Arts

IGNOU
06/2009 - 08/2012

Skills

  • Politeness
  • Punctuality
  • Analytical problem solving
  • Interdisciplinary collaboration
  • Vendor sourcing

Languages

Hindi
English
Bengali

Custom

Unable to tolerate any sort of irregularities

Custom

  • Highly motivated and hard-working with excellent problem solving capability and Analytical, Interpersonal, and Presentation skills.
  • Strong commitment to implement and uphold the concept of Industries.

Custom

  • Reading Story books
  • Football
  • Cricket

Custom

I hereby solemnly declare that all the information given above is true and correct to the best of my knowledge and belief.

Timeline

Restaurant Manager

KFC
01 2020 - 01 2025

Store Manager

Wow Momo Food Private
06 2023 - 11 2023

Guest Delight Manager

Domino's
12 2023 - Current

Higher Secondary School Examination - undefined

S.B.S Public School & Tech. College

Secondary School Examination - undefined

Sarat Chandra High School

Ba - Arts

IGNOU
06/2009 - 08/2012
ABHIJIT BHATTACHARJEE