Abhi Patel
Harrow,Middlesex
Summary
Organised Sorting Clerk with knack for improving mail processing efficiency. Enhanced workflow by streamlining sorting procedures, leading to faster delivery times and increased customer satisfaction. Known for quick problem-solving and maintaining high accuracy in fast-paced environment.
Overview
5
5
years of professional experience
Work history
Picking And Sorting
Flomic Group
Ahmedabad, India
05.2019 - 06.2024
- Ensured accuracy by meticulously sorting letters and packages according to their designated routes.
- Improved workflow for faster distribution by organising mail into specific categories.
- Achieved prompt delivery with careful handling of fragile items during the sorting process.
- Utilised automated machines to sort parcels, ensuring efficiency in operations.
- Prepared documents for dispatch, resulting in smooth operations within the postal service hub.
- Coordinated with delivery staff to ensure proper route allocation of sorted mail.
- Maintained cleanliness in the workspace, fostering a productive working environment.
- Identified misdirected mail, leading to a reduction in customer complaints about late or lost items.
- Cross-checked address details on parcels against the system database for accurate routing.
- Assisted in inventory management, ensuring adequate supplies of mailing materials at all times.
- Operated sorting machinery efficiently, reducing downtime due to technical issues.
- Handled customer queries concerning parcel locations with professionalism and courtesy.
Education
Master of Business Administration - Finanace and management
Revensbourn University
London 09.2024 -
Skills
- Cash handling
- Customer Service
- Manual handling
- Multitasking
- Stock management
- Barcode scanning
- Stock control procedures
- Pallet jack operation
- Deadline-oriented
- Documentation management
- Package handling
- Package inspections
- Parcel sorting
- Moving and bagging mail
- Manual package sorting
Affiliations
- Reading
- Travelling
- Media and Reporting
- Cooking
- Gardening
Timeline
Master of Business Administration - Finanace and management
Revensbourn University
09.2024 -
Picking And Sorting
Flomic Group
05.2019 - 06.2024
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