Abhi Gokhale

Work History

EA / OFFICE & HR MANAGER

CITIDWELL LIMITED

03.2024 - 01.2025

Managing external suppliers to head office e.g
Cleaners, utilities suppliers etc., managing contracts and price negotiations with office vendors as assigned / appropriate
Organizing the office layout and ordering stationery and equipment, consumables, food and drinks
Maintaining the office environment and arranging necessary repairs
Handling mail according to our internal processes and CRM system
Promote and continuously monitor a safe working environment for all personnel, customers and visitors
Addressing employee queries regarding office management and resource issues, ensuring every staff member has what they need to deliver their role
Planning company events, like parties, celebrations and conferences
Physical set up for new starters
Hardware troubleshooting and maintenance; liaising with printer suppliers and IT support
Taking meeting minutes, preparing presentations, diary management (COO), managing group events calendar
Supporting PM teams with their day to day requirements and also sourcing vendors
Attend court with legal team on behalf of company
Client gatherings or events
Ownership of tenant satisfaction surveys; managing and acting on feedback received; managing feedback portal
Carrying our research on complex matters
Preparing reports for management and data & information analysis
Advise staff and project managers on existing company policies and procedures, ensuring compliance with company policy, legislation, and best practice guidelines
Responsible for the on-boarding and exiting of all employees
Assist the HR Teams with the smooth and efficient running of the HR Department
Working with an HR administrator to support HR consultants and COO for various HR projects
Advise managers and take ownership of employee relation issues in accordance with the company’s disciplinary and grievance procedures and escalate to HR Managers and heads when necessary
Ensure prompt, fair and legally compliant management of all employee Relation cases
Represent the HR department at disciplinary meetings when required
Manage employee probationary periods, to include coordinating probationary meetings, issuing outcome letters and attending probationary meetings when necessary
Employee’s absences and lateness tracking by conducting monthly attendance reports analysis, return to work trends, interview and advise managers of measures to implement to facilitate improvement
Responsible for the on-boarding and exiting of all employees, to include contract management, conducting company Inductions, pre-employment and eligibility checks
Assist in the administration of payroll when necessary
Assist in the day to day administration of dairy, meetings, and schedules and POD
Undertaking copy/audio typing and word processing support to the team for the provision of required client related reports, letters, discharge summaries etc., including legal documentation, whilst prioritizing work-load and meeting deadlines
Attending and participating in meetings
Responded to emails and other correspondence, facilitating positive communication for enhanced business processes
Researched and compiled data to prepare documents for directors to present during meetings
Kept executives informed of upcoming commitments and responsibilities
Attended meetings on behalf of executives, taking notes and recording minutes
Made travel arrangements and booked accommodation for executives
Answered phones and took messages or routed calls to correct people
Welcomed arriving visitors and directed to appropriate meeting rooms
Prepare monthly, quarterly, half yearly and yearly presentations required for upcoming meetings with various project leaders and teams
Maintain itinerary of CEO, Directors, and COO for their travel plans and activities

PA / OFFICE MANAGER

NJ GROUP

05.2023 - 02.2024

Organized and coordinated manager conferences involving up to 500 attendees
Undertaking copy/audio typing and word processing support to the team for the provision of required client related reports, letters, discharge summaries etc., including legal documentation, whilst prioritizing work-load and meeting deadlines
Attending and participating in meetings
Responded to emails and other correspondence, facilitating positive communication for enhanced business processes
Researched and compiled data to prepare documents for directors to present during meetings
Kept executives informed of upcoming commitments and responsibilities
Evaluated and assisted in developing office policies and procedures for improved workflow
Opened, sorted, and distributed incoming mail, emails, and faxes
Replenished snacks, paper, and other office supplies
Attended meetings on behalf of executives, taking notes and recording minutes
Made travel arrangements and booked accommodation for executives
Answered phones and took messages or routed calls to correct people
Welcomed arriving visitors and directed to appropriate meeting rooms
Managed petty cash reimbursements and reconciliation
Collaborated with admin teams, human resources, and finance departments on special projects
Ensuring the smooth running of client and employee office environments including reactive and proactive maintenance
This includes sourcing relevant contractors for approval by the Office Manager
Manage contractors, ensuring a good level of service and escalating concerns to Office Manager where appropriate
Preparing contractor invoices and expenses
Ordering office supplies such as stationery & refreshments
Troubleshooting issues with individuals on premises
Improving existing working practices to find more effective ways of delivering the facilities services
This includes identifying new equipment
On the ground support, helping lawyers and support staff with general administration including photocopying, scanning, filing and printing
Arrange couriers, manage post and scanning onto visual files where appropriate
Booking meeting rooms
Following and improving document control procedures
Ensuring all documentation meets formal requirements and standards
Organising and distributing documents within the project team
Ensure that documents are shared at key times to facilitate the timely running of the project
Support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance
Provide some support for new joiners in using the firm’s IT systems, and in the use of standard office packages
Supporting meeting room attendees with basic IT set-up in meeting rooms such as linking to video conferencing facilities
Streamlined office operations, coordinating conferences for up to 50 attendees while managing diverse administrative tasks, enhancing overall efficiency
Meticulously handled documentation, including legal papers and client reports, prioritizing workload to meet critical deadlines
Fostered cross-departmental cooperation, partnering with HR and finance on special projects to drive organizational improvements
Identified and implemented process enhancements, sourcing new equipment to optimize facilities services and workplace productivity
Provided comprehensive executive support, managing communications, travel arrangements, and meeting preparations to ensure seamless operations

ADMINISTRATOR

FDL LTD

07.2022 - 02.2023

Maintained databases and filing systems to boost team efficiency
Approved travel expenses and reimbursement requests submitted by employees
Coordinated events and conferences, offering support with set-up and resources to guarantee smooth operations
Organised and coordinated manager conferences involving up to 15 attendees
Responded to emails and other correspondence, facilitating positive communication for enhanced business processes
Researched and compiled data to prepare documents for directors to present during meetings
Kept executives informed of upcoming commitments and responsibilities
Evaluated and assisted in developing office policies and procedures for improved workflow
Opened, sorted and distributed incoming mail, emails and faxes
Replenished snacks, paper and other office supplies
Attended meetings on behalf of executives, taking notes and recording minutes
Made travel arrangements and booked accommodation for executives
Answered phones and took messages or routed calls to correct people
Welcomed arriving visitors and directed to appropriate meeting rooms
Managed petty cash reimbursements and reconciliation
Familiarity with ml, macos, fintech, adtech
Collaborated with admin teams, human resources and finance department on special projects
Streamlined administrative processes, enhancing team efficiency and reducing operational costs
Managed events and conferences, ensuring smooth execution and positive attendee experiences
Meticulously maintained databases and filing systems, improving information accessibility
Handled travel arrangements and expense approvals, ensuring compliance with company policies
Facilitated effective communication across departments, liaising with admin teams, HR, and finance on special projects
Represented executives in meetings, capturing key decisions and action items
Provided comprehensive administrative support, managing correspondence, scheduling, and office supplies
Welcomed visitors and handled inquiries, contributing to a positive workplace environment
Evaluated and improved office policies, implementing new procedures for enhanced workflow
Leveraged familiarity with ML, MacOS, FinTech, and AdTech to support diverse business needs
Streamlined administrative processes, enhancing team efficiency
Managed databases and filing systems, improving information accessibility and operational workflow

OFFICE ADMINISTRATOR

ECLIPSE HOTELS GROUP LTD

04.2022 - 06.2022

Managed inventory and ordering, ensuring optimal stock levels and cost efficiency
Digitized records for GDPR compliance, enhancing accessibility and data security
Resolved customer inquiries and billing issues, improving client satisfaction
Negotiated supplier contracts, achieving favorable terms and cost savings
Streamlined office operations through efficient supply management and digitization, enhancing accessibility and GDPR compliance while resolving customer inquiries
Fostered interdepartmental cooperation, maintaining smooth workflows and positive relationships while overseeing database accuracy and financial record-keeping
Implemented new guidelines and procedures, improving staff compliance and organizing team-building activities to strengthen professional relationships
Managed facilities, coordinated maintenance, and oversaw space planning, ensuring a well-maintained and efficient office environment
Prepared and submitted detailed expense reports, audited travel claims, and negotiated supplier contracts, contributing to effective financial management
Optimized inventory management and digitized records, enhancing GDPR compliance and data security while improving customer satisfaction through efficient issue resolution

SENIOR BUSINESS MANAGER - ADMINISTRATION / EA

CWAY INDIA FOODS & BEVERAGES PRIVATE LTD

11.2019 - 02.2022

Planned, coordinated and optimised administrative procedures
Monitored department workload, coordinating activities to minimise resource concerns
Facilitated smooth information transfers between internal teams and third-party advisors
Maintained strong working relationships with group and partner companies
Notified staff of regulatory changes to maximise company-wide compliance
Prepared periodic reports using ERP
Tightened inventory controls to reduce stock loss
Analysed administrative operations to identify and mitigate potential risk
Prepared, filed and posted critical financial documents to support budget governance
Directed operations for accounts, reconciliations and payroll
Purchased office supplies and maintained reliable supplier relationships
Controlled, monitored and documented administrative processes and procedures
Oversaw compliance to high standards and accuracy, reviewing completed work and reconciling discrepancies
Set office policies and procedures to keep team members coordinated
Assessed employee performance on quarterly basis and implemented corrective actions
Communicated policy changes and business priorities to streamline office team tasks
Designed strategic schedules, rotas and workloads to promote productivity
Created and submitted progress reports to upper management
Input current metrics into tracking documents and spreadsheets and prepared reports
Instructed employees in company policies and procedures, maximising compliance and consistency
Delivered new hire training and mentored established staff on processes and procedures
Oversaw recruitment for clerical staff, accounting and operations teams
Resolved team conflicts and assisted with identified problems to maintain a sense of teamwork
Partnered collaboratively with other departments to determine optimum schedules for special projects

BUSINESS CONSULTANT

AGC ASSOCIATES

06.2018 - 11.2019

OFFICE MANAGER & ADMINISTRATOR

LECHLER INDIA PRIVATE LTD

07.2016 - 05.2018

OFFICE MANAGER ADMINISTRATOR

RILIEVI INDIA P LTD

11.2015 - 05.2016

ASSISTANT BUSINESS MANAGER

EUREKA FORBES LTD

11.2014 - 11.2015

SENIOR OFFICE EXECUTIVE

KCPL LTD

03.2012 - 07.2014

BUSINESS EXECUTIVE

EVEREST FASHIONS LTD

10.2011 - 03.2012

BRANCH EXECUTIVE

THE FEDERATION OF UNIVERSITIES LTD

02.2010 - 06.2011

Summary

Overview

Work History

EA / OFFICE & HR MANAGER

PA / OFFICE MANAGER

ADMINISTRATOR

OFFICE ADMINISTRATOR

SENIOR BUSINESS MANAGER - ADMINISTRATION / EA

BUSINESS CONSULTANT

OFFICE MANAGER & ADMINISTRATOR

OFFICE MANAGER ADMINISTRATOR

ASSISTANT BUSINESS MANAGER

SENIOR OFFICE EXECUTIVE

BUSINESS EXECUTIVE

BRANCH EXECUTIVE

Education

LL.M -

MBA - HUMAN RESOURCES MANAGEMENT

LL. B - CORPORATE & IR LAWS

M.COM - ACCOUNTS & FINANCE

B. COM - BUSINESS MANAGEMENT

Skills

Accomplishments

Work Availability

Work Preference

Work Type

Location Preference

Important To Me

Software

Languages

Interests

Timeline

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