Abhay Bhandari
Dubai
Summary
Proactive Sales & Customer Service Representative skilled in building strong customer relationships, resolving complaints, and managing transactions efficiently to enhance satisfaction and streamline service.
Overview
4
4
years of professional experience
Work History
Sales & Customer Representative
Boshiyuan Cosmetic Trading
Dubai
05.2024 - Current
- Drove sales by recommending products based on customer inquiries and needs
- Maintained accurate sales records by managing billing and transactions efficiently
- Ensured customer satisfaction by providing support and resolving issues promptly
- Tracked orders and conducted follow-ups while maintaining strong product knowledge
Receptionist
Yellow Pagoda Hotel
Kathmandu
07.2022 - 01.2024
- Ensured a welcoming environment by greeting guests and managing front desk operations
- Handled reservations, check-ins, and check-outs efficiently and professionally
- Responded to guest inquiries and provided accurate information about hotel services
- Managed phone call logs, bookings, and maintained organized guest records
Education
Higher Education - Computer Science
Madan Bhandari Memorial Secondary School
Kathmandu, Nepal01-2025
Skills
- Customer Relationship Management
- Verbal Communication and Public Interaction
- Sales Reporting & Transaction Processing
- Customer Support & Order Tracking
- Data Entry & Customer Service System
Language
Nepali
Proficient
C2
Hindi
Advanced
C1
English
Advanced
C1
Urdu
Upper Intermediate
B2
Personal Information
Hobbies: Travelling, Photography, Volunteering, Language Learning
Timeline
Sales & Customer Representative
Boshiyuan Cosmetic Trading
05.2024 - Current
Receptionist
Yellow Pagoda Hotel
07.2022 - 01.2024
Higher Education - Computer Science
Madan Bhandari Memorial Secondary School