Positive and enthusiastic individual looking to work collaboratively in a group or team setting. Interested in opportunities to learn and grow within the work environment. Experienced in customer service and retail businesses.
Overview
9
9
years of professional experience
Work history
Cashier/Sales floor
Guitar Center
10 2018 - 10 2019
Silver Spring — Loss prevention/, Managed money when closing the store
Maintained organization with stocking storage room
Labeled orders for shipping and noted merchandise that needed restocking
Michael's, Downtown Silver Spring — Custom framing
Cashier
Washington Wine & Spirits
Washington
2020.11 - 2020.12
Restocked and organized shelves
Maintained cleanliness and daily operations of the store
Assisted customers in choosing and locating merchandise
2016.03 - 2018.10
Managed custom framing orders
Put together custom orders from beginning to start
Restock and organize merchandise
Bellhop
Yourtruly
Washington, Unitedstate
08 2021 - Current
Kept lob and entrance areas clean and organised to create welcoming first impression for guests.
Responded promptly to guest requests for additional amenities and services.
Organised and prioritised luggage storage to provide quick retrieval for departing guests and timely check-in for new arrivals.
Provided support during peak arrival and departure times, managing multiple tasks at once.
Collaborated with concierge team to provide information on local attractions and services.
Coordinated with housekeeping to deliver and collect laundry items for guests.
Assisted guests with loading and unloading of luggage from vehicles.
Communicated with coworkers and managers to coordinate tasks.
Maintained high standard of service and delivered exceptional customer service, upholding brand standards.
Coordinated group arrivals and departures, handling multiple luggage items efficiently.
Worked with reception staff to communicate room availability and readiness for incoming guests.
Built and maintained strong working relationships with regular customers.
Explained features in accommodation venue and answered guest questions.