Abdus Lallmahomed
Epsom,United Kingdom
Summary
Ambitious and results-oriented professional actively seeking opportunities in the tech and sales industry. Brings proven expertise in persuasive communication, creative problem-solving, and strategic sales execution. Experienced in leading and motivating diverse teams to exceed targets and contribute to sustained revenue growth through data-driven decision-making and market analysis. Highly adept at building and managing client relationships using advanced CRM systems and leveraging emerging technologies to boost efficiency and performance.
A dedicated, loyal team player with a strong track record of training and mentoring colleagues to excel in high-pressure sales environments. Known for a proactive, hands-on approach and a commitment to driving innovation and continuous improvement. Eager to apply analytical strengths and collaborative spirit to help a forward-thinking tech organisation achieve ambitious growth goals.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work history
Retail Team Leader Apprenticeship
Mercedes-Benz Brooklands
Weybridge, Surrey
09.2022 - Current
- Communicated effectively with customers to understand their needs better.
- Complied with company policies whilst handling returns or exchanges.
- Researched online catalogues for rare part requests from customers.
- Performed daily stock counts ensuring adequate inventory levels.
- Checked incoming parts against delivery notes to limit stock discrepancies.
- Promoted parts and accessory sales to increase revenue and drive satisfaction.
- Responded to customer emails quickly to maintain excellent service levels.
- Master the DMS platform of Pinewood & Kerridge during my tenure at Mercedes-Benz.
- Achieved high level of product knowledge through continual learning and training.
- Monitored sales performance, identifying areas needing improvement or attention.
- Led by example in delivering exceptional service, increasing repeat custom.
Sales Assistant
Sainsburys
Epsom, Surrey
12.2019 - 12.2021
- Completing daily tasks such as: stacking shelves, assisting customers with quality service.
- Holding numerous responsibilities: taking care of deliveries, unloading lorries, maintaining warehouse.
- Essential training honed my skills and ability to prioritise tasks.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Trained new staff members, fostering a supportive working environment.
- Learnt about new products quickly, providing comprehensive guidance to customers.
Sales Assistant
Co-op Food
Epsom, Surrey
07.2019 - 11.2019
- Managed cash handling procedures to ensure accuracy and security.
Interacted with customers to address inquiries and provide assistance.
Delivered excellent customer service, enhancing overall client satisfaction. - Managing bakery operations independently, guaranteeing display of all bakery goods before 12am.
- Supporting colleagues, working in a team to stock shop floors.
- Utilised excellent communication skills to provide detailed product information.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Built lasting relationships with clients through customer service interactions.
Bookings/Recruiter
MedGen Healthcare Agency
Sutton
02.2019 - 04.2019
- Coordinating with hospitals, care homes, and mental health facilities nationwide to source nurses and agency staff for targeted health care providers.
- Assisting in finding block bookings for newer clients to help build stronger relationships with them.
- Met tight deadlines under pressure to expedite recruitment process.
- Worked towards exceeding targets agreed on with clients regarding number of candidates placed.
- Conducted headhunting by identifying and approaching employed individuals to fill vacant positions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Supported team by demonstrating respect and willingness to help.
Bar/Waiter
Fever & Boutique
Epsom, Surrey
06.2018 - 09.2018
- Serving customers at a bar.
- Streamlining nightclub operations and supporting booths.
- Assisted in stock control, reducing waste and maintaining inventory levels.
- Maintained excellent level of service in busy and demanding environment.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Applied positive customer service approach to increase satisfaction levels.
- Displayed energy and enthusiasm in fast-paced environment.
- Completed customer orders with speed and accuracy.
- Improved efficiency and productivity by acquiring new skills.
Sales Assistant
Sports Direct
Kingston upon Thames, Surrey
12.2016 - 02.2018
- Working in a fast-paced environment, stocking new products and contributing to sales performance.
- Delivered exceptional after-sales service, encouraging repeat business.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Collaborated effectively with team members to meet sales targets.
- Facilitated effective communication between retail floor staff and management team for seamless operation flow.
- Orchestrated successful seasonal displays, boosting sales during key retail periods.
- Adapted quickly to new retail systems and processes.
- Demonstrated excellent product knowledge to boost retail sales.
Education
GCSE - English Language, English Lit, Science, French, ICT, Religious Studies, Art Design, Sport
Epsom & Ewell High School
Surrey 09.2012 - 06.2015
Business Level 3 Subsidiary Diploma - Business
Kingston College
Kingston upon Thames 09.2017 - 06.2018
Functional Skills Qualifications Level 2 - Maths
Sutton College
Sutton 10.2019 - 10.2019
Skills
- Excellent communication
- Creative Problem Solver
- Language proficiency: French and Creole
- Team player
- Fast learner
- Financially Driven
- Time management mastery
- Sales acumen
- Employee motivation
- Team Leadership
- Data analysis
- Customer relationship management software
Languages
French
Upper intermediate
Creole - Mauritian
Native
English
Fluent
Affiliations
- Physical & Wellbeing - Running, Gym & Hiking
- Personal Growth - Reading, Puzzles, Meditation
- Social & Practical - DIY, Travel, Group Sports
Accomplishments
Retail Team Leader - Year 1 & 2 Distinction Grade.
Departmental Award for stepping up and taking on Trade Parts.
References
References available upon request.
Timeline
Retail Team Leader Apprenticeship
Mercedes-Benz Brooklands
09.2022 - Current
Sales Assistant
Sainsburys
12.2019 - 12.2021
Functional Skills Qualifications Level 2 - Maths
Sutton College
10.2019 - 10.2019
Sales Assistant
Co-op Food
07.2019 - 11.2019
Bookings/Recruiter
MedGen Healthcare Agency
02.2019 - 04.2019
Bar/Waiter
Fever & Boutique
06.2018 - 09.2018
Business Level 3 Subsidiary Diploma - Business
Kingston College
09.2017 - 06.2018
Sales Assistant
Sports Direct
12.2016 - 02.2018
GCSE - English Language, English Lit, Science, French, ICT, Religious Studies, Art Design, Sport
Epsom & Ewell High School
09.2012 - 06.2015
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