I am working long time for customer service . i am very good communication for people . i had just finished my level 1 care home course. i will start care home level 2 course
Overview
26
26
years of professional experience
11
11
years of post-secondary education
Work history
Waiter
Rajpoot tandoori
Bath, Bath and North East Somerset
06.2007 - 01.2009
Mare , Sommerset
BS22 7FH | 07574009644, | Rajurazak@gmail.comI'm a naturally caring and attentive individual with a passion for making a difference to the lives of others.Skilled Waiter adept at operating in fast-paced environments with demanding objectives for sales, serviceand quality
Talent for adapting to changing menus and policies, as well as handling customer issues.Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.Talented individual with desire to make guests feel welcome
Energetic personality coupled with strongwork ethic
Eager to demonstrate advanced skills in food safety and customer service to new, rewardingopportunity.Self- motivated individual offering excellent skills in guest relations and upselling products and services.Engaging wait staff member with ability to articulate and help customers make menu choices
Pursuingsimilar position where skills in conflict resolution will be embraced.Organised, independent worker with strong time management skills
Detail-oriented and learns new tasksquickly
Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
Possesses excellent memory and aptitude for calculations
ManagementTandoori massala indian restaurant -
Worle
Weston-super-Mare , SommersetResolved customer complaints promptly, escalating larger operationalconcerns to management.Anticipated and addressed guests' service needs.
Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
Informed customers regarding ingredients used to address allergy and dietary issues.
Delivered food and drinks from kitchen to respective tables to meet timely expectations.
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Razak cv.pdfRazak cv.pdf, -super-Mare , Sommerset BS22 7FH | , |I'm a naturally caring and attentive individual with a passion for making a difference to the lives of others.Skilled Waiter adept at operating in fast-paced environments with demanding objectives for sales, serviceand quality
Talent for adapting to changing menus and policies, as well as handling customer issues.Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.Talented individual with desire to make guests feel welcome
Energetic personality coupled with strongwork ethic
Eager to demonstrate advanced skills in food safety and customer service to new, rewardingopportunity.Self-motivated individual offering excellent skills in guest relations and upselling products and services.Engaging wait staff member with ability to articulate and help customers make menu choices
Pursuingsimilar position where skills in conflict resolution will be embraced.Organised, independent worker with strong time management skills
Detail-oriented and learns new tasksquickly
Possesses excellent memory and aptitude for calculations
And managementTandoori massala indian restaurant - Worle
Weston-super-Mare , SommersetResolved customer complaints promptly, escalating larger operationalconcerns to management.Anticipated and addressed guests' service needs.
Supported executive leadership and office staff by managing operational workflow.
Added new data and notes to project and resource tracking spreadsheets.
Scheduled and confirmed appointments for entire management team.
Gathered data to create Excel spreadsheets for budget and inventory management.
Created databases and spreadsheets to improve inventory management and reporting accuracy.
Wrote reports and correspondence from dictation and handwritten notes.
Senior waiter
Romna tandoori restaurant
Southgate, Enfield
06.2009 - 01.2013
Archived healthcare records for deceased individuals and those meeting specific criteria.
Helped research compile and analyse health records to advance study into critical issues impacting patient health, wellness and recovery.
Followed required policies and protocols regarding medical releases to authorised persons or agencies.
Prepared and delivered case notes for different individual or team needs.
Compiled health data for epidemiological monitoring and helped prepare associated models or reports.
Manager
cinnamon indian restaurant
Mansfield, Nottinghamshire
01.2014 - 07.2017
Conducted audits and risk assessments to achieve regulatory compliance.
Upskilled staff through targeted training opportunities, enhancing team capabilities.
Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
Manager
Tandoori masala indian restaurant
Worle, North Somerset
08.2017 - 09.2023
Conducted audits and risk assessments to achieve regulatory compliance.
Upskilled staff through targeted training opportunities, enhancing team capabilities.
Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
Education
Bachelor -
Madan Mohan college, sylhet . bangladesh
01.1994 - 01.1999
Member of [Student Organization or Club Name]
GCSEs -
aided high school, Zindabazar . sylhet . bangladesh
01.1988 - 01.1994
Social care level 1 - health care
north somerset council, Weston-super-Mare, North Somerset