Summary
Overview
Work history
Education
Accomplishments
Affiliations
Languages
Timeline
Abdur Razak

Abdur Razak

Weston-super-Mare,Uk

Summary

I am working long time for customer service . i am very good communication for people . i had just finished my level 1 care home course. i will start care home level 2 course

Overview

26
26
years of professional experience
11
11
years of post-secondary education

Work history

Waiter

Rajpoot tandoori
Bath, Bath and North East Somerset
06.2007 - 01.2009
  • Mare , Sommerset
  • BS22 7FH | 07574009644, | Rajurazak@gmail.comI'm a naturally caring and attentive individual with a passion for making a difference to the lives of others.Skilled Waiter adept at operating in fast-paced environments with demanding objectives for sales, serviceand quality
  • Talent for adapting to changing menus and policies, as well as handling customer issues.Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.Talented individual with desire to make guests feel welcome
  • Energetic personality coupled with strongwork ethic
  • Eager to demonstrate advanced skills in food safety and customer service to new, rewardingopportunity.Self- motivated individual offering excellent skills in guest relations and upselling products and services.Engaging wait staff member with ability to articulate and help customers make menu choices
  • Pursuingsimilar position where skills in conflict resolution will be embraced.Organised, independent worker with strong time management skills
  • Detail-oriented and learns new tasksquickly
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Possesses excellent memory and aptitude for calculations
  • ManagementTandoori massala indian restaurant -
  • Worle
  • Weston-super-Mare , SommersetResolved customer complaints promptly, escalating larger operationalconcerns to management.Anticipated and addressed guests' service needs.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Informed customers regarding ingredients used to address allergy and dietary issues.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.

Office clerk

Jalalabad gas transmission & distribution limited
sylhet, bangladesh
11.1997 - 01.2007
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  • Error","jsErrorLth":"6411ec182c6acd8714dc2d03716eed1d"}); 2023 Indeed - Cookies, Privacy and Terms
  • Razak cv.pdfRazak cv.pdf, -super-Mare , Sommerset BS22 7FH | , |I'm a naturally caring and attentive individual with a passion for making a difference to the lives of others.Skilled Waiter adept at operating in fast-paced environments with demanding objectives for sales, serviceand quality
  • Talent for adapting to changing menus and policies, as well as handling customer issues.Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.Talented individual with desire to make guests feel welcome
  • Energetic personality coupled with strongwork ethic
  • Eager to demonstrate advanced skills in food safety and customer service to new, rewardingopportunity.Self-motivated individual offering excellent skills in guest relations and upselling products and services.Engaging wait staff member with ability to articulate and help customers make menu choices
  • Pursuingsimilar position where skills in conflict resolution will be embraced.Organised, independent worker with strong time management skills
  • Detail-oriented and learns new tasksquickly
  • Possesses excellent memory and aptitude for calculations
  • And managementTandoori massala indian restaurant - Worle
  • Weston-super-Mare , SommersetResolved customer complaints promptly, escalating larger operationalconcerns to management.Anticipated and addressed guests' service needs.
  • Supported executive leadership and office staff by managing operational workflow.
  • Added new data and notes to project and resource tracking spreadsheets.
  • Scheduled and confirmed appointments for entire management team.
  • Gathered data to create Excel spreadsheets for budget and inventory management.
  • Created databases and spreadsheets to improve inventory management and reporting accuracy.
  • Wrote reports and correspondence from dictation and handwritten notes.

Senior waiter

Romna tandoori restaurant
Southgate, Enfield
06.2009 - 01.2013
  • Archived healthcare records for deceased individuals and those meeting specific criteria.
  • Helped research compile and analyse health records to advance study into critical issues impacting patient health, wellness and recovery.
  • Followed required policies and protocols regarding medical releases to authorised persons or agencies.
  • Prepared and delivered case notes for different individual or team needs.
  • Compiled health data for epidemiological monitoring and helped prepare associated models or reports.

Manager

cinnamon indian restaurant
Mansfield, Nottinghamshire
01.2014 - 07.2017
  • Conducted audits and risk assessments to achieve regulatory compliance.
  • Upskilled staff through targeted training opportunities, enhancing team capabilities.
  • Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.

Manager

Tandoori masala indian restaurant
Worle, North Somerset
08.2017 - 09.2023
  • Conducted audits and risk assessments to achieve regulatory compliance.
  • Upskilled staff through targeted training opportunities, enhancing team capabilities.
  • Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.

Education

Bachelor -

Madan Mohan college, sylhet . bangladesh
01.1994 - 01.1999
  • Member of [Student Organization or Club Name]

GCSEs -

aided high school, Zindabazar . sylhet . bangladesh
01.1988 - 01.1994

Social care level 1 - health care

north somerset council, Weston-super-Mare, North Somerset
11.2023 - 11.2023

Accomplishments

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Affiliations

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Languages

Hindi
Intermediate
English
Upper intermediate
Bengali
Fluent
Urdu
Advanced

Timeline

north somerset council - Social care level 1, health care
11.2023 - 11.2023
Manager - Tandoori masala indian restaurant
08.2017 - 09.2023
Manager - cinnamon indian restaurant
01.2014 - 07.2017
Senior waiter - Romna tandoori restaurant
06.2009 - 01.2013
Waiter - Rajpoot tandoori
06.2007 - 01.2009
Office clerk - Jalalabad gas transmission & distribution limited
11.1997 - 01.2007
Madan Mohan college - Bachelor,
01.1994 - 01.1999
aided high school - GCSEs,
01.1988 - 01.1994
Abdur Razak