Abdunasser Abeed
Feltham
Summary
Dynamic professional with expertise in managing high-pressure situations and meeting tight deadlines. Proficient in Microsoft Office applications, including Word and Excel, with a strong ability to work independently or collaboratively. Bilingual in Arabic and English, enhancing communication skills to improve customer service and drive results. Committed to adapting to changing environments and leveraging skills for future success.
Overview
18
18
years of professional experience
8040
8040
years of post-secondary education
Work history
Commercial manager
Libyan wings
Tripoli , Libya
10.2021 - 12.2021
- Assisted in developing pricing and fare strategies to support ticket revenue generation.
- Supported evaluations of route performance to guide decisions on route openings, expansions, reductions, or closures.
- Helped analyse passenger demand and market trends to contribute to business strategy.
- Facilitated revenue management and seat allocation to support improved profitability.
- Collaborated with sales, marketing, and distribution teams to assist in promoting growth.
- Aided in negotiating agreements with airports, travel agents, and partners to foster business relationships.
- Contributed to managing partnerships and alliances, including codeshare and interline agreements for operational efficiency.
- Assisted in monitoring competitors’ pricing and capacity to maintain competitive advantage.
- Supported promotional campaigns and special offers to help increase sales performance.
- Helped ensure commercial targets and profitability objectives were consistently achieved.
Sales Executive
Qatar Airways Tunisia station
12.2015 - 08.2019
- Assisted in updating trade and corporate houses on QR activities.
- Managed accounts and supported relationships with key customers.
- Investigated potential concerns and provided feedback to the company.
- Represented QR in various engagements.
- Communicated with stakeholders across different levels.
- Maintained regular contact with travel industry ministries, government houses, clubs, and embassies.
- Contributed to team efforts by achieving related results as needed.
Sales Executive
Qatar Airways Libya Station
12.2011 - 11.2015
- Provided clients with valuable guidance resulting in improved satisfaction.
- Identified industry trends leading to actionable product improvements.
- Achieved high-quality outcomes through strict adherence to organisational standards.
Senior Sales Support Agent
Qatar Airways Libya Station
01.2011 - 12.2011
- Assisted team in processing sales leads to meet objectives.
- Provided data and reports to aid sales team decisions.
- Tracked sales targets to maintain alignment with organisational goals.
- Facilitated communication between sales team and clients through effective correspondence.
Finance Assistant
Qatar Airways Libya Station
12.2007 - 01.2011
- Assisted in managing accounts receivable for stockholder records.
- Helped with manual and automated stock control processes.
- Supported posting of petty cash expenses in Oracle.
- Entered manual sales data for transactions.
- Aided in processing accounts receivable for USD sales cases.
- Handled petty cash from the main safe.
- Delivered invoices to agents punctually.
- Reconciled and printed CTO invoices as needed.
- Checked and recorded CTO deposits accurately.
- Prepared monthly OCS reports for KCL.
Reservation Officer (Travel and Tourism)
Jamahiriya Lights
01.2004 - 01.2005
- Facilitated bookings and reservations through effective phone communication.
- Entered data into systems with accuracy and timeliness.
- Assisted guests in exploring various travel and tourism services for enhanced experiences.
Education
DIPLOMA - sales management
Alison
CERTIFICATE - English language
St Giles International
Brighton, UKCERTIFICATE - English language
school of English studies Folkestone
DIPLOMA - ACCOUNTANCY
HIGH nationalist institute for finance and administration
Skills
- Initiative and collaboration skills
- Service-oriented mindset
- Ability to meet deadlines under pressure
- Adaptability to dynamic environments
- Expertise in Microsoft Office tools
- Fluency in Arabic language skills
- Fluency in English language skills
References
Available upon request
Interests
Very interested in travelling with family and friends, getting to learn from history and culture of places, Interested in the political and contemporary events and movements, keeping track of global trends
Education Details
- MAY 2019: Competition law release 2019 course
- DEC 16: Galaxy corporate incentive agreement courses
- NOV 16: Effective sales representation 1 course
- APR 16: Introduction to revenue management course
- MAR 16: Handling bomb threat calls course
- OCT 13: One world staff travel
- JULY 13: Coaching as leadership style module 3 & 4 courses
- MAY 13: Coaching as leadership style module 1 & 2 courses
- APR 12: 5-Star leadership course
- DEC 11: Basic Amadeus reservation
Timeline
Commercial manager
Libyan wings
10.2021 - 12.2021
Sales Executive
Qatar Airways Tunisia station
12.2015 - 08.2019
Sales Executive
Qatar Airways Libya Station
12.2011 - 11.2015
Senior Sales Support Agent
Qatar Airways Libya Station
01.2011 - 12.2011
Finance Assistant
Qatar Airways Libya Station
12.2007 - 01.2011
Reservation Officer (Travel and Tourism)
Jamahiriya Lights
01.2004 - 01.2005
DIPLOMA - sales management
Alison
CERTIFICATE - English language
St Giles International
CERTIFICATE - English language
school of English studies Folkestone
DIPLOMA - ACCOUNTANCY
HIGH nationalist institute for finance and administration