ABDULWAHEED ABDULAZEEZ
West Drayton
Summary
Organised and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Cleaner
AE FACILITIES MANAGEMENT
West Drayton
01.2023 - 12.2024
- Spot cleaned and sanitised high-touch areas.
- Safely stored cleaning solutions, equipment and chemicals.
- Monitored cleaning supplies and ordered more when necessary.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Correctly used colour-coded equipment.
- Deep cleaned carpets using steam cleaner.
WARE HOUSE OPERATIVE
Amazon Logistics
HAYES&HARLINTON
11.2023 - 09.2024
- Protected goods during transport by correctly assembling boxes and crates according to [Type] requirements.
- Operated hand scanners to accurately track shipment progression.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Stored products in appropriate storage areas to maximise space within warehouse.
- Sorted materials on warehouse racks and shelves.
- Completed work following safety rules for best working practices.
- Prepared items for timely dispatch and safe transportation.
Customer service advisor
TEAM SPIRIT
West Drayton
04.2023 - 05.2023
- Offered detailed advice on product and service benefits.
- Established positive relationships with clients by going extra mile to build rapport.
- Offered recommendations to customers based on specific situations, priorities and obstacles.
Virtual assistant
ALLAHU LATEEF BLOCK INDUSTRY
KWARA,NIGERIA
01.2019 - 12.2022
- Consistently demonstrated strong skills in invoicing, bookkeeping and credit control.
- Conducted [Type] research for [Number] [Type] projects since [Year].
- Confidently navigated multiple IT software and systems including G-suite and Dropbox.
- Planned [Timeframe] social events for [Number] staff members.
- Attended [Type] meetings, taking notes, drafting and distributing minutes and actioning recommendations as required.
- Managed and tracked incoming and outgoing email correspondence, ensuring replied were sent within required timeframes.
- Provided printing, photocopying scanning support to colleagues.
Receptionist
DIPPZ ROYAL INVESTMENT LTD
KWARA STATE,NIGERIA
10.2017 - 10.2018
- Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
- Answered [Number]+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Reduced waiting times through effective time and resource management.
Education
Diploma of Higher Education - COMPUTER SCIENCE
KWARA STATE POLYTHECNIC
10.2017 - 10.2020
Skills
- Data entry
- Operating systems
- Flexible and Adaptable
- Decision-Making
- Excellent Communication
- Critical Thinking
- Problem-Solving
Languages
English
Fluent
Timeline
WARE HOUSE OPERATIVE
Amazon Logistics
11.2023 - 09.2024
Customer service advisor
TEAM SPIRIT
04.2023 - 05.2023
Cleaner
AE FACILITIES MANAGEMENT
01.2023 - 12.2024
Virtual assistant
ALLAHU LATEEF BLOCK INDUSTRY
01.2019 - 12.2022
Receptionist
DIPPZ ROYAL INVESTMENT LTD
10.2017 - 10.2018
Diploma of Higher Education - COMPUTER SCIENCE
KWARA STATE POLYTHECNIC
10.2017 - 10.2020
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